Head Cashier/Customer Service Sales

Rhonda Hubbard-Shapiro

**** ***** ***** * ***. *

Utica, New York 13502

845-***-****

**********@*****.***

SUMMARY:

A conscientious, highly efficient customer support professional with

more than 10 years experience with proven expertise in sales.

Principal strengths include exceptional problem solving,

communications, and interpersonal skills, identifying customer

problems and providing the appropriate corrective action with the

ability to build and maintain customer loyalty. Other strengths

include accurate analysis of daily operations and effective strategies

for immediate and long-term improvement including project management

and workflow production. An extremely dependable and dedicated

supervisor who developed strong teams which produced superior results

with a proven track record of above goal performance. Demonstrated

ability to work closely with employees of diverse backgrounds and a

reputation for producing high volume, error-free work.

PROFESSIONAL EXPERIENCE

Head Cashier, CVS/Pharmacy, Hopewell Jct., NY

9/2003 - 10/2013

. Supervised employee training.

. Allocated all monies and documentation regarding register check out.

. Established ordering schedule through direct vendor contact.

. Resolved customer inquiries and issues.

. Managed inventory, ordering, and product placement.

Counter Clerk Lead, Stewarts Ice Cream Shops, Inc., Clinton Corners,

NY 6/2001 - 8/2002

. Replenished cashier registers (Key Carrier).

. Preformed internal auditing.

. Determined product ordering.

. Provided exemplary customer service.

Safety Coordinator/Sales, SOI, Mobil on the Run, Highland, NY

8/1997 - 4/2001

. Evaluated employee work performance.

. Assessed Minor Maintenance.

. Organized monthly meetings.

EDUCATION

A.A.S. Advertising Design & Production Mohawk Valley C. C., Utica, NY

8/1993

COMPUTER SKILL

. Microsoft Word

. Microsoft Power Point

. Adobe Photoshop

. Social Media

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