Human Resources Manager
Resume:
Bettina W. Brayshaw
Spring, TX. 77389
**********@*****.***
SENIOR HUMAN RESOURCES LEADER
SUMMARY
Value and performance-driven Human Resources leader providing expertise and
coaching to senior leaders of BP Wind Energy, Coca-Cola Enterprises and
Delta Air Lines. Strong visionary with demonstrated ability to translate
business strategy and challenges into actionable people plans.
Demonstrated history of producing high performing teams by coaching and
developing team members, instilling values & behaviors and creating open
communication avenues. Results-oriented with a focus on how to build and
improve efficiencies and effectiveness through the use of a team's talent
and performance. Recognized as a trusted advisor with leadership
capability and ability to influence others to move toward a common vision.
STRENGTHS
Collaborative Leadership Coaching & Mentoring
Talent Management & Development Change Management
Performance Management Employee Engagement
KEY ACCOMPLISHMENTS
BP plc (Wind Energy, North America)
Director, Human Resources
. Developed the HR infrastructure of newly formed company to support
growth and long term sustainability (HR policies and procedures, core
BP Benefits and HRIS systems).
. Executed Building Sustainable Performance program, which is a business-
led program, designed to improve business performance capability of
leaders.
. Established strategy and planning routines for Talent Acquisition team
to ensure foundational and strategic goals are met for the business.
. Designed and implemented Talent Management routines and succession
planning to further develop employees and respond to a changing
business environment.
. Migrated HRIS systems to SAP to position BP to create enduring value
and apply best practices.
COCA-COLA ENTERPRISES Inc
Director, Human Resources
. Promoted to Director of Human Resources during my six years of service
and executed HR policies and programs supporting the VP, Supply Chain,
Chief Procurement Officer and Presidents of three LLC's.
. Spearheaded the North America Supply Chain restructure to ensure
sustainable year-over-year growth.
. Executed project plan for creation and on boarding of the newest LLC,
Coca-Cola Supply LLC (CCS); set to deliver $175 million in sustainable
productivity by Dec. 2011.
. Partnered with Change Management team to execute Change Management
plan for creation and onboarding of CCS merging two employee cultures
to support business strategy of both Coca-Cola Company and Coca-Cola
Enterprises.
DELTA AIR LINES, INC
. Recognized as a leader with several promotions during my 15 years of
service including role as a Human Resources Manager. Established
routine HR practices for function who previously had not had imbedded
HR. Resolved employee misconduct/performance situations for U.S.
employee base through company employee appeals process which resulted
in no EEOC filings or employee lawsuits, reducing risk for the company
in the area of costs and brand recognition. In addition, provided
guidance to managers on ADA, FMLA, LTD cases for all U.S.(50 cases
resolved in six month period with potential savings of over $12
million).
Resume of: Bettina Brayshaw Page 2
PROFESSIONAL EXPERIENCE
BP plc Houston, TX, 2010 -
2014
Director, Human Resources
. Direct Talent Management practices to support business strategy,
including performance management, talent review and succession. Manage
Talent Acquisition team for business to identify the skills,
experience and capabilities required that impact the future
performance of the businesses. In addition, ensure effective
partnerships with agencies (used primarily for emergency backfill
and/or hard-to-fill positions).
. Partner with Safety & Operational Risk organization as the HR Culture,
Competency and Capability tag to ensure effective implementation of
requirements to ensure a delivery of safe, compliant and reliable
organization.
. Develop and manage budget for annual Wellness program. Ensure
conformance with relevant HR operating standard or policies at Group,
AE, or local levels and compliance with relevant legal / regulatory
requirements.
COCA-COLA ENTERPRISES Inc., Atlanta, GA,
2004 - 2010
Director, Human Resources (Feb 2009-May 2010)
. Imbedded the Talent Management mindset by conducting more than 15
Talent Management Review sessions with a focus on organizational
health, people development, accountability and succession. Created
"tough talent mindset" by conducting more than 15 mid-year and end of
year performance management calibration sessions.
. Created the groundwork for a proactive sourcing strategy for the
Supply Chain Division. Improved diversity representation in
management and above levels; 61 percent of all hires/promotions were
diverse. Proactively identified diversity training and development
opportunities (Unconscious Bias and Workplace Generations).
Human Resources Manager (2007-2009)
. Supported North America Supply Chain organization with continued
support for Coca-Cola Bottlers' Sales & Services LLC and Coca-Cola
Recycling LLC, approximately 500 internal employees including multiple
Vice Presidents at the corporate level and frontline employees in the
Business Units. Partnered with Supply Chain senior leadership team to
drive, influence, advise and support the cultural and people aspects
of the people processes and business initiatives. Collaborated with
senior leaders to conduct "all-hands" meetings with multiple teams to
communicate Supply Chain results on the first Company-wide Employee
Engagement Survey and new Company Values. Developed and coached
Supply Chain senior leaders in the development of key actions against
the improvement areas for the Employee Engagement Survey.
. Implemented Talent Management Review with top 200 Supply Chain leaders
and established actions for growing talent and building a strong
pipeline of talent. Implemented Performance Management calibration
sessions.
Manager Employee Relations (2004-2007)
. Led Revenue Growth Management transformation resulting in OPEX savings
of $2.8 million. Coached managers on performance/behavior issues
decreasing the risk of costly employment litigation and related
negative publicity. Implemented Performance Management program with
new focus on measuring leadership skills. Developed the Global
Compensation program ensuring fair and equitable evaluation of jobs
across all functions in the Company. Hired 80 employees in 2006 and
worked to secure top talent in place for each position while
increasing awareness of diversity throughout the employment
relationship.
. Halted Internal Audit attrition and hired to complement first year in
position (first time for Internal Audit) resulting in overall increase
in employee morale, decrease in negative attrition so that business
goals could be successfully met.
Resume of: Bettina Brayshaw Page 3
PROFESSIONAL EXPERIENCE
DELTA AIR LINES, INC, Houston, TX, Salt Lake City, UT, Atlanta, GA,
1988-2004
Human Resources Specialist - Equal Opportunity (2004)
. Provided final employment decisions on investigations for
inappropriate conduct, workplace violence, harassment and
discrimination resulting in no EEOC filings or employee lawsuits
. Implemented "Return to Work" program for 2000 plus employees resulting
in approximately five percent employees returning to work and 50
percent terminated in first year of implementation
Corporate Communications Manager (2002-2004)
. Managed internal Web site for multiple departments resulting in clear
and concise employee messaging. Supported senior leadership on
employee road shows.
Human Resources Manager, Call Center Supervisor (1992-2002)
. Developed and implemented Human Resources policies and procedures for
three newly created college call centers. Coordinated and implemented
assessment program for 1000 plus employees in Reservation Sales
resulting in overall company cost savings and improved customer
service. Managed Training team to ensure employees were set up for
success by having knowledge, skills and tools to respond to customers.
ADDITIONAL HIGHLIGHTS
. Professional Human Resources (PHR) certification (2005 - current)
. Coaching Certification - Institute of Professional Excellence in
Coaching (2014)
. Volunteer for United Against Human Trafficking, Houston, TX. (2014)
. Registered Corporate Coach - Impact Training & Development (2009)
. Chair, Marketing & Communications, Human Resources - Board of
Parochial Education (2004-06)
. Crisis Intervention Response Program Certification (2003)
EDUCATION
. B.A. English/Communications, Sam Houston State University
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