Manager Human Resources
Resume:
COLLEEN MARTIN, ARM, PHR
***********@*****.***
SUMMARY
Over 10 years professional experience in human resources and benefits
administration including 403b, 457 and Texas Retirement Systems
Investments; background in employee relations, compliance, training,
managing budgets, and organizational development. Strong organizational and
leadership skills with history of designing and implementing benefit plans,
policies and procedures, communicating organizational goals, and providing
guidance on employment matters. Experience with public and private sector
employers as well as multiple crafts. Moderate Spanish speaker.
EDUCATION
MS, Human Resource Management, Capella University, Completing Thesis, Sept
2014
BS, Kansas State University, Human Development 1988
Professional Human Resource (PHR), Human Resource Certification Institute
Associate in Risk Management (ARM), Insurance Institute of America
TWIC Card Holder
PROFESSIONAL EXPERIENCE
TEMPORARY EMPLOYEE (Sr. HR Generalist/Employee Relations)
CertifiedSafety 2014-Present
Tasked with multi-state compliance of state and federal laws
. Write, compile and publish policy and procedure manual
. Investigate all internal complaints and make determinations of outcome
. Ensure compliance with all state and federal labor laws throughout the
US
. Manage ACA compliance
. Project Management
Sr. HR Business Partner/Risk Manager
City of Baytown, Baytown, TX 2011-2014
Responsible for employee benefits, risk management and HR administration
for a municipality with over 1,000 employees and pension retirees.
. Presented quarterly retirement informational meetings for potential
retirees
. Ensured compliance with federal and state employment laws including
Title VII, EEOC, ADA, FMLA, diversity, and HIPAA; investigated
complaints
. Participated in union negotiations and resolved issues related to
wages and benefits
. Managed health plans including 457 retirement investments and
collaborated with the retirement plans offered by TMRS
. Collaborated to complete City wide salary survey to determine
competitive wages
. Ensured proper retirement investment and benefit deductions
. Manage and administer the retiree medical plan; held quarterly retiree
meetings
. Ensured vendor contractual compliance and audited invoices to payroll
. Developed and conducted training programs and oversaw new hire
orientation
. Managed unemployment and workers' compensation claims; attended
hearings
. Implemented comprehensive wellness program to include education and
outreach and opened employee health clinic which decreased claim costs
by 7% the first year
. Attended national conferences to learn impact of Affordable Care Act
(ACA) and implemented processes for compliance
. Implemented HRIS system that tracked benefits and leaves, allowing for
more efficient audits and information validity
. Working knowledge of DOT, CDL, OSHA, MVR and drug testing
Human Resources Business Partner
Galveston County Health District, Texas City, TX 2010-
2011
Coordinated HR functions including recruitment, onboarding staff, employee
relations, and workers' compensation, for public health service district
with 380 employees.
. Ensured compliance with federal and state labor and state health
service laws, including analysis of metrics
. Researched competitive wages for medical personnel quarterly and
adjusted incoming offers as necessary
. Managed retirement plans in conjunction with TCDRS; educated employees
on retirement plans and employer contributions
. Created and facilitated first Supervisory Training Program which
reduced internal complaints by 11%
. Developed personnel file management systems and job descriptions to
ensure compliance
. Investigated employee grievances and recommend appropriate action
Director of Operations Houston
Healthfirst TPA 2008-2009 RIF
Responsible for business operations including supervising 15 employees,
change management and organizational development, employee relations,
managing benefits, for a company providing innovative insurance solutions
to clients.
. Revised policies, recruited staff, and brought contracts up to date,
creating profitable company within first year
. Negotiated wages for all exempt new hires; determine wages for non-
exempt based on market rates
. Ensured compliance with federal and state labor laws such as EEO, ADA,
FMLA, labor law and wage and hour law and affirmative action
. Filed form 5500 on yearly basis
. Trained and developed staff on policies, procedures and compliance
. Consulted with clients in managing and interpreting civil service laws
Sr.HR Business Partner/Risk Manager
Lamar Consolidated ISD, Rosenberg, TX 2005-2008
Ensured compliance with federal and local employment laws, diversity
management, investigate complaints and provide guidance to over 1200
employees for the fastest growing school district in Ft. Bend County area.
. Saved $72,000 in insurance premiums through internal audit of
career/TPA - Third Party Administrator
. Managed 403b investment plan and worked closely with Finance and
Accounting
. Ensured proper deductions of all benefits and investments
. Provided quarterly meetings to potential retirees; annual information
meetings regarding investments presented to employees
. Managed leaves and absences, payroll deductions, benefits and 403b
plan
. Audited deductions to payroll including 403b plan
. Wrote policy and procedures
. Wrote and published RFPs for product placement
Previous experience as Claims Insurance Manager overseeing claims
departments, adjusters and client relationships in multiple offices
throughout TX. Clients included Nabisco, Old Dominion, Kmart, Houston ISD
and City of Houston, 1998-2004
Professional Organizations
HR Houston
SHRM
PRIMA
SALGBA
Software Programs
MS Suite
Adobe
Winocular
Intacct
ADP
EQISS
Contact this candidate