Customer Service Sales

Zelinka Hamlett

I am a people person and I work well with others.

**** ******** - *******, ** *****

**********@*****.*** - 832-***-****

I have predominantly worked in the service industry. I am interested in working in an industry that will allow

me to help others in need.

WORK EXPERIENCE

Receiving Manager

Sesfood Wholedslers - Houston, TX - February 2013 to Present

Responsibilities

My duties consists of receiving product, data entry, reconciling invoices and quality control.

Accomplishments

I improved the communication between management, sales staff and the labor staff to crurve mishaps in

shipping and productivity.

Skills Used

I found that communication is the key to a well working establishment. With my limited Spanish and the staffs

limited English. I establish ways to communicate with them and I became the go between to solve all issues.

Research Assistant

City of Houston/Fannie Mae - Houston, TX - June 2012 to Present

• Contacting by phone prospective Properties to participate in housing the homeless population in the Harris

county area and surrounding counties.

• Sending detailed description of the project via e-mail.

• Researching Prospective properties for correct location, name, e-mail address, phone number and contact

person.

• Acquiring future contact information for the perspective properties.

• Reporting all information to Fannie Mae / City of Houston for future reference.

• Analyze provided data to collet accurate information.

• Making a multitude of phone calls to collect accurate data.

• Correlate data for presentation of final project

Seafood Lead

H.E.B. Grocer - Houston, TX - March 2003 to January 2012

• Customer Service

• Inventory- scanning product by telxon, hand entering in computer, tallying the lobster tank, weighing product

and tallying the weight, organizing product for tally, and labeling product for preparation of inventory

• Ordering- used computer applications to order product from the company warehouse, order over the phone

from vendors

• Interviewing potential candidates for hire

• I trained all new partners, I over saw all partners when I was on duty,

• Scheduling when management was unable to do so

• Shrink control- I was the principle person in charge of shrink control and product mark downs

• Preparing product for sales-floor display. Processing product and packaging for sales floor

Research Assistant

Texas Southern University - Houston, TX - August 2010 to May 2011

• Class instruction.

• Grading exams.

• administering exams.

• Tutoring of undergrads.

• Editing the professor's articles for publication.

Provider

Texas Home Health Care - Houston, TX - July 2000 to March 2003

- Part Time

Care Provider

Entrusted with preparing meals and completed household chores

Ran errands and personnel shopping.

Provided companionship and support to patient.

Ape Teaser Clerk

Randall's Grocer - Houston, TX - July 1993 to September 1998

Applied friendly customer service and filled customer's orders.

Packaged and prepared department products.

Arranged party trays and setup product displays.

EDUCATION

MS. in Administration

Texas Southern University - Houston, TX

2009 to 2013

BA. in Sociology

Texas Southern University - Houston, TX

2005 to 2009

Contact this candidate