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PERSONAL INFORMATION
. Surname : Siko
. Name : Gugu Pennelope
. Physical Address : 3 Sunningdale place
Pollak Green
Springs
. Telephone : 076-****-***/ 071*******
. Date of birth : 2 January 1988
. Gender : Female
. ID NO. : 880**********
. Nationality : South African
. Home Language : Xhosa
. Other Languages : English, Afrikaans, Zulu and other African
languages
. Drivers License : Code 8 & Own transport
COMPUTER SKILLS
. Microsoft Word
. Microsoft Excel
. Microsoft Powerpoint
. Microsoft Outlook
EDUCATIONAL QUALIFICATIONS
Name of Institution : Queens High School
Qualification : Matric, 2006
Subjects : English
Afrikaans
Geography
Biology
Home Economics
Art
TERTIARY EDUCATION
Name of Institution : Boston Business College
Qualification : Certificate -
Executive Secretary in Public Relations
Year : 2009
Subjects : Business English
Mathematical literacy
Introduction to PC
Windows
Word Processing
Spreadsheets
Presentation Graphics
General office practice
Typing skills
Principles of customer service
Audio typing
Typing speed development
Keyboarding
Effective Minute taking for Personal Assistant
CURRENT STUDIES
Name of Institution : Boston Business College
Qualification : Advanced qualification in
Executive Secretary in Public Relations
Year : 2012
EMPLOYMENT HISTORY
Company : ACTI-CHEM
Position : Office Assistant (Reporting to Sales Director)
Period : March 2010 - July 2012
Responsibilities:
. Screening calls and keeping a record of company incoming and outgoing
messages
. Reception
. Perform general admin duties such as filing, typing, faxing, emailing,
scanning, keeping all record of the leave forms and printing etc.
. Providing clerical support to Sales Reps and management
. Handling of paperwork and transactions being carried out
. Completing Directors monthly expense form and submitting to company
secretary
. Updating computer database by data capturing on Syspro
. Schedule appointments for the Sales Director with clients
. Keep and update Sales Director's diary book and Microsoft on outlook
. Ensuring that company records are accurately maintained according to
laid down procedures and company policies
. Assisting the Sales Reps in marketing and public relations, planning
and coordinating customer services as required
. Perform any other administrative tasks as requested
. Ordering of samples needed by the Sales Reps
. Purchasing of all stationary and office essentials
. Make reservations for dinner/lunch/breakfast meetings with customers.
. Coordinated office move from Alberton to Roodepoort and
. Purchase furniture and redecorating the office
REFERENCES
Name : Santhum Moodley
Company : Acti-Chem
Position : Product Manager - Micro Care
Contact : 076-***-****
Name : Tertia Kahts
Company : Acti-Chem
Position : Sales Director
Contact : 011-***-****/
CURRENT EMPLOYEE
Company : SUPERFECTA TRADING 209
Position : Personal Assistant to General Manager
Period : August 2012 - March 2014
Responsibilities:
. Management of the GM's diary.
. Receive GM's visitors and direct them appropriately.
. Dealing with incoming emails, faxes and post correspondence on behalf
of GM.
. Screening all GMs calls and handling queries
. Liaise with relevant individuals, internal, stakeholders, external
organisations etc. to schedule necessary meetings and ensure meeting
venues are prepared and appropriate equipment and meeting
documentation is available.
. Arrange meals and refreshments for meetings.
. Facilitate submission of the monthly reports from management
. Ensure accurate and safe record keeping.
. Coordinate the Managing Director's travel supporting documentation,
flight, accommodation, vehicle hire and transfers with in-house travel
company national/international.
. Undertake any other administrative duties as requested by the GM.
. Maintain a high degree of confidentiality at all times
. Interact with stakeholders at various levels on behalf of manager to
deliver on work outputs
. Resolve issues around decline or reschedule of meetings on behalf of
manager
. conducting research on the internet
. Take minutes at meetings and ensure it is approved and distributed
. Answer, screen and re-direct telephone calls received.
. Assist with photocopying, scanning, printing and binding
. Set up and maintain a well-ordered filing system
. Take charge of general office administration
. Proof read all letters by the GM to clients i.e. letters to government
officials
. Assist in putting together company newsletter and redesigned the new
company website by means of sourcing Marketing companies arranging
presentations and getting quotations
. Coordinated office move from Alberton to Germiston and organize new
furniture
. Coordinating of functions, workshops, exhibition ect. And getting the
appropriate venues
. Assist at reception when the need arises.
. Petty cash reconciliation for finance
. Managing junior office staff eg cleaners.
Company : SUPERFECTA TRADING 209
Position : Personal Assistant to Director
Period : April 2014 - Present
Responsibilities:
. Management of Directors diary
. Screenings of all calls and handle queries in the absence of Director
. Arrangement and coordination of meetings and workshops internal of
external
. Coordinate the Managing Director's travel supporting documentation,
flight, accommodation, vehicle hire and transfers with in-house travel
company national/international.
. Undertake any other administrative duties as requested by the GM.
. Maintain a high degree of confidentiality at all times
. Interact with stakeholders at various levels on behalf of manager to
deliver on work outputs
. Doing credit applications for various clients
. Assisting Director and his family with some personal activities
. Take charge of general office administration
. Draft letters and invitation letters to government officials
. Ensure the Director is fully briefed on, or prepared for, any
engagements he is involved in.
. Minute general meetings as required and complete research on behalf of
the Directors.
. Keep and retrieve files.
. Ensure guests meeting with the Director are well taken care of.
. Perform other ad-hoc tasks around the office that may be deemed
necessary.
REFERENCES
Name : Nelly Mtyosi
Company : Superfecta Trading
Position : General Manager
Contact : 073-***-****
Name : Nkaiseng Makhetha
Company : Superfecta Trading
Position : HR Manager
Contact : 011-***-****