Manager Administrative Assistant
Resume:
Felicia G. Highsmith
Mount Olive, NC *****
*************@***.***
WORK EXPERIENCE:
March 2005 – Present, L-3 Communications D.P. Associates, Human Resources
Coordinator/Manager
Sole Human Resources professional responsible for 300+ employees for the past year.
Directly responsible for all matters related to recruiting, hiring, firing, and personnel issues.
Write company policy pertaining to requisitioning and hiring, environmental safety and health,
and employee training.
Maintain/update the Employee Handbook
Maintain/update the Employee Operations Manual
Review and approve/disapprove requests for FMLA, Extended Leave, Military Leave and other
personal leaves.
File short term and long term disability claims.
Track employee FMLA, Short Term Disability and Long Term Disability
Create entries in SAP HRIS regarding employee hires, terminations, pay raises, pay grade
changes, work shift changes, special pay, and vacation and sick time
Maintain the resume’ repository. Ensure employees update resume’s annually during employee
evaluation period.
Attend annual company benefits conference. Guide employees regarding benefits programs.
Provide annual benefits brief to all employees
As the Environmental, Health and Safety Officer:
File worker compensation claims
Work with employee to provide adequate accommodations so employees can return to work
quickly.
As the Recruiting Manager,
Solely responsible for recruitment and hiring.
Use the Taleo applicant tracking system to post job ads, vet candidates, and review applications
and resumes.
Responsible for candidate pre-screening for employment. Input candidate personal information
into the system for background checks before initial employment. Report background
investigation and drug test results to the hiring managers.
Affirmative Action/EEO Officer.
As the
Responsible for maintaining/updating company Affirmative Action Plan
Prepare annual EEO1 reports and Vets 100 reports
Create and maintain job descriptions for entire company
Felicia G. Highsmith
Mount Olive, NC 28365
*************@***.***
March 2001 to February 2012, D.P. Associates, Site Manager/Senior Administrative
Assistant/Training Coordinator
As Office Manager, directly responsible to the Vice President of Training for all matters related to the
efficient and effective operation of the administrative office. This includes, but is not limited to,
developing spreadsheets, doing Internet research, receiving phone calls, making travel reservations, and
performing many other administrative tasks associated with the daily office operations.
Provides guidance to Project Managers regarding the various administrative tasks required to
successfully maintain each of the 30 sites and 50+ projects nationwide.
Oversees and provides guidance to 29 Administrative Assistants nationwide
Tracked required quarterly training for all employees via an Excel Spreadsheet. Used Microsoft Word
Mail Merge feature to notify all 450+ personnel of quarterly training requirements.
Tracked Quality Training for all employees via an Access database. Provides the QAR packets to
enrollees and tracks the candidates’ progress.
March 2001 to Present, D.P. Associates, Facility Security Officer/Division Security Manager
As a certified Facility Security Officer (FSO), process security clearances, conduct training, and forward
visit requests to facilities that will be visited by company personnel.
Conducts monthly security training via Internet for new employees and newly cleared employees.
Provides security training for cleared personnel via online resources and Microsoft PowerPoint.
Develop annual training PowerPoints so company can reach annual security requirements
March 1997 to March 2001, R.M. Vredenburg, Associate Member of Business Staff.
Performed duties of the Human Resources Officer for the San Diego office by interviewing
prospective employees, reviewed and submitted forms and paperwork completed by the new
hires.
Performed duties of the Facility Coordinator/Administrative Officer for the San Diego office by
coordinating with contractors, phone companies, utility companies and office furniture
manufacturers to ensure the San Diego office was ready to be occupied in a timely manner.
Perform the duties of the Administrative Assistant for the San Diego office by formulating and
forwarding monthly reports, making travel arrangements for travel within the U.S. and abroad,
and shipping and receiving important correspondence.
Perform duties of the Facilities Security Officer for the San Diego office. Process security
clearances, take fingerprints and forward visit requests to facilities that will be visited by company
personnel.
Built and populated an ACCESS database to track action items for an International Defense Program.
Responsible for notifying members of action item status and updates on a monthly basis.
Organized semi-annual meetings of international representatives. Duties included securing a conference
location, preparing the meeting agenda, and communicating with prospective attendees. Collected
electronic copies of briefings/presentations for incorporation into meeting briefing package. Briefings
were sequenced, numbered and distributed on CD-Rom.
Coordinator of the weekly Project Integration Team and Project Management Team meetings.
Responsible for downloading weekly reports, compiling reports into one package and distributing the
reports at the Monday and Tuesday morning meetings. Also responsible for the participation of all
project engineers, contractors and field activities at the weekly meetings. Prepared minutes and
distributed them electronically to PIT and PMT members.
Felicia G. Highsmith
Mount Olive, NC 28365
*************@***.***
January 1986 to January 1993, U.S. Navy, Administrative Assistant/Records Keeper.
Overhauled and computerized filing system enabling all instructions to be located quickly and easily.
Received Navy Achievement Medal for my efforts.
Worked closely with the Assistant Maintenance Officer to perform administrative tasks for the
Maintenance Department. Routed and tracked correspondence for 143 personnel.
Tracked numerous parts and modules on over a dozen aircraft, always ensuring that parts were inspected
and replaced promptly, if needed.
Trained, supervised and evaluated three administrative clerks – all were quickly promoted.
EDUCATION:
Villanova University Master HR Certification - 2010
National University MBA, International Business - 2003
BS, Business Management – 1999
University of Phoenix
Previously held PHR certification (Dec 2006 – Dec 2009). Currently studying for SPHR certification.
SOFTWARE USED:
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
SAP HRIS
Taleo Applicant Tracking System
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