Customer Service Representative

GARY M. MACHER

********@*****.*** / 919-***-****

P. O. Box 577, Coeburn VA, 24230

PROFILE/SUMMARY:

•COMCAST Certified Home Networking Support Technician

•Advanced knowledge of Computer Hardware

(Building and Repairing PCs)

•Advanced knowledge of Computer Software

(Installing/repairing programs, Virus removal)

•Experience with MS Word, PowerPoint, and Excel

•Experience with Windows Operating Systems

(Win XP, Vista, 7, and 8)

•Experience with Mac OS X

(10.5 and up)

•Effective Information Gathering Skills with Professional and Personal Networks

•Quick Assimilation of New Knowledge and Tools

•1st place Marching and Symphonic Band at the 2005 ALL AMERICAN MUSIC FESTIVAL in

Orlando, FL.

(Second Chair Trombone, Nottoway Marching and Symphonic Band, 2004 2006)

EDUCATION:

Brunswick Community College High School Diploma 10/2010

WORK HISTORY AND EXPERIENCE:

SUPPORT.COM Remote Services Technician

(Contracted for COMCAST Home Networking Support Teir 2 Support)

900 Chesapeake Drive, 2nd Floor. Redwood City, California 94063 (Corporate Address)

December 2013 – June 2014

DOMINOS PIZZA Pizza Delivery Expert

1367 SE Maynard Rd. Cary, NC 27511

August 2013 November 2013

SKYES ENTERPRISES Customer Service Representative

(Contracted for USAA BANK Deposit Account Servicing)

1000 Sykes Blvd. Wise, VA 24293

December 2012 – April 2013

SBARRO Food Preparation, Sanitation, and Sales

3500 Oleander Dr. Wilmington, NC 28403

April 2010 – January 2012

REFERENCES:

Brandon Stinson 910-***-**** (Professional)

Richard Dowdy 910-***-**** (Professional/Personal)

Katheryn Doss 276-***-**** (Personal)

Contact this candidate