Admin- Operations

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VIJAY MALIK

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971*******; Email **********@*****.**.**

CAREER SUMMERY

Over 18 + years' of cross-functional experience in Hospitality -

Operations, General Administrations, Sales & Marketing & Logistics across

industry verticals and leading large scale project, from inception to

successful completion. I have established a track record in Decision-

making, Planning, Budgeting, and Man Management with a great emphasis on

Customer Satisfaction and overall support functions.

KEY SKILLS

. Business Development

. Strategic Planning

. Procedure & Product Development

. Budgeting& MIS Generation.

. Operation Management

OBJECTIVE

As a Bachelor of Business Administration and after obtaining rich and

varied experience in all facets of the Hospitality Industry, I utilize

strong successful managerial experience in corporate operations. Establish

quality, safety and financial operational standards to produce positive

impact on overall performance of the organization and take on new

responsibilities in my professional career.

PROFESSIONAL EXPERIENCE

Caparo India

Organization :: Dy. General Manager

:: November, 2007-till 2013

Designation ::

Duration Caparo is a British-based company founded by Lord

:: Paul; Caparo group is now a collection of over 40

Company companies operating from over 60 sites worldwide.

Profile www.caparo.co.in

Organization :: Ramoji Film City- A perfect M I C E Destination,

Hyderabad

Designation :: CMO

Duration :: September, 2002 - Till October, 2007

Company :: Ramoji Film City, a true Tourism & Film Maker

Profile Destination spread in 2500 acre of land. The film

city complex in the world largest as certified by

Guinness World Records with 03 Luxury Hotels, 12

Restaurants 15 Convention Halls of varied

capacity from 10 to 2000 paxs and 10 exquisitely

beautifully landscaped lush green garden.

www.ramojiflimcity.com

Organization Suman Motel Ltd.

Designation Regional Manager North India

Duration October, 1995 - August, 2002

Company Profile A chain of 16 Resort various exotic location cross the

India.

Organization Dalmia Resorts Pvt. Ltd.

Designation Asst. Manager

Duration September, 1993 -September, 1995

Company Profile The first company to lunch Time Share concept in India,

with two properties at Goa & Mussoorie

Organization Well cross India Pvt. Ltd

Designation Medical Representative

Duration March, 1987 - July1992

Company Profile The company in the business of pharmaceutical.

PRESENT ASSIGNMENT

March 2013 till date :: Auberge Hospitality Services

AHS provides consulting services and expertise to Hotels, Resorts & other

Service Sector Industry, to support the growth, development, conceptual

design and operations of new and existing properties.

AHS offer solutions in Economic Feasibility Studies, Market Research,

Concept Development, Strategic Business Planning, Project Development,

Technical Assistance, Marketing and Sales, Pre-opening and Management

Services.

Currently, I am working as the Director -Business Development &Strategy

RESPONSIBILITIES HANDELED

General Administrations::

. Researched and developed new strategies to achieve company goals and

objectives - Deployed resources to reach financial forecast and

business objectives.

. Monitored company policies and developed new operational procedures

for firm in order to increase efficiency.

. Monitor department expenditures and determine funding needs.

. Assist in planning and coordinating department project activities

. Work in compliance with department policies and regulations.

. Managed and supervised firm operations on a daily basis including

sales, purchases, supply chains, and resourcing.

. Supplier selection and supplier Negotiation. Monitoring and measuring

all aspects of supplier performance and scheduling and conducting

Vendor Business Review (VBR's).

. Negotiation on travel and accommodation

. Selection of vendors for various services & vendor management.

. Sourcing, negotiation, contract development, risk management, supplier

evaluation etc

. Oversee daily department activities and resolve any discrepancies

identified.

. Resource management

. Handling back office operations for establishing new systems and

processes in the office.

. Identify areas of potential waste control and develop strategies to

reduce the same with no compromise on quality.

. Conduct regular internal checks, physical verifications and to ensure

efficiency of systems and processes.

. Coordinating with external agencies for negotiating and executing

AMC's for maintenance of office infrastructure.

. Strategies operational planning & Qualitative approach on services

Team Management::

. Implementing staff welfare policies with key focus on enhancing

employee motivation.

. Manage and motivate department staff for achieve established goals.

. Identifying right skill set. Prioritization and allocation of work,

customer delight, escalation management etc.

. Goal setting & Performance appraisal. Conduct team meetings to share

information, seek inputs and resolve issues.

. Individual's roles and responsibility. (Succession planning and cross-

functional training).

. Individual and Mutual accountability creating and maintaining a

service oriented culture within the team by training.

. Implementing and administering talent retention policies.

. Supervise department staffs and provide direction and guidance as

needed.

. Individual career development plans.

. Implement Groups Mission and Vision.

. Improve existing Structure for both efficiency and efficacy

. Work with HR team in recruitment, orientation & training of new

candidates

. Put together the HR Process and other Compliance.

. Create SOPs for maintaining consistency.

Financial Management::

. Coordinate for financial objectives. Assist & implementing systems,

policies & procedures to facilitate internal financial control.

. Coordinate the preparation of Financial Statements, Financial Reports

and MIS for internal usage.

. Developing reports for top management summarizing the business

financial position in areas of income, expenses, capital usage and

cash flows, and coordinate the preparation of strategic plans, budgets

and financial forecast.

. Liaison with business related organizations such as Banks, Ministry of

Tourism, and DGFT.

. Assist for updating accounting, finance and management policies and

procedures.

. Assist in department budget preparation and expense management

activities.

. Assist in preparing grant and budget proposals for department.

. Coordinating the preparation, maintenance and filing of projected P&L

Account, Bills Discounting and Balance Sheet as required by bank

authorities and other financial institutions.

Project Management::

. Learnt the "live" side of project management

. Exposure to real estate Industry, Leading Project management team

including Design, Construction, Leasing, Space Planning, Site

Selection, Design & Planning

. Develop Major, Minor and Complex Projects as per Organizational

requirement

. Generate the Entire Implementation Plan and Monitor Progress.

. Manage Contract and Lease Negotiation

. Liaising with the Architects, Designers & Contractors during new

construction and renovation projects

. Ensuring proper Liaising with govt. and regulatory bodies like and

local government agencies for obtaining necessary sanctions/approvals

and compliances ensuring smooth working conditions in the premises

. Monitor project status and ensure timely deliveries

Sales & marketing::

. Develop and implement business plan/strategies for Sales & marketing

team and liaising closely with stakeholders.

. Worked closely with Director of Revenue to continuously monitor &

analyze industry trends and competitive activity and identified gaps,

prepared strategic plans and implemented any agreed changes

. Review market analysis to determine customer needs, price schedules

and rates.

. Directed the activities of the Sales, Events and Reservation team,

ensuring that the activities of all the team member are aligned with

the company strategy

. Developed, Prepared and managed annual revenue budget, annual

marketing plan for direct Sales people with planned strategy to

achieve their Goals and review regularly with sales team and

stakeholders.

. Created and executed sales plans for new hotel properties and

expansions.

. Successfully integrated and adapted facilities for multiple types of

events.

. Conducted six monthly performance appraisals for all direct reports,

ensuring the pre -agreed objectives are achieved. Where required,

identifies appropriate development and career opportunities for each

team members to ensure high levels of motivation.

. Liaised with PR and Advertising agencies to ensure effective

communication is maintained in line with market strategy.

. Business development, client relationship and brand building.

PERSONAL PROFILE

Educational Qualification

Bachelor in Business Administration from Utkal University, Orissa, 1993.

References

Mr Alok Chatterjee - Director -Caparo India

Mr Rajeev Jalnapurkar - President -Ramoji Film City.

Mr. Subhash Goel - Chairman - STIC Travels Pvt. Ltd.

Other Details

Correspondence Address- Flat No 87 first floor Anupam Appts. M.B. Road Saket

New Delhi-110068

Date Of Birth - June 20th 1963

Professional Experience- 18+ yrs

Marital Status - Married

Nationality - Indian

Contact No - +91-971*******

Mail Id- **********@*****.**.**

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UCATIONAL QUALIFICATIONS

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