Customer Service Data Entry

Najla Hanik

***** ******* **.

ORLAND PARK IL ***62

PHONE (708) 466-

**** ***** **********@*****.***

EDUCATION

**** ***** ********** ****** ****, IL

Bachelor of Science in Business Administration

Concentration: Business Information Systems

AFFILIATIONS

Phi Beta Lambda, DeVry University

Alpha Sigma Lambda, DeVry University

Women in Business and Technology, DeVry University

Member of the American Saddle bred Horse Assoc.

Book Advisory Committee, DeVry University

Jaycees of Tinley Park (Junior Chamber of Commerce)

Public Relations for

SPIRIT Magazine

WORK EXPERIENCE

11/13-03/14 CoWorx Temp Agency

Romeoville, IL

Picker/Packer/inventory /Shipping/orders

Quickly and

efficiently picked orders for multiple stores

11/11 - 4/12 McGrath Mental Health Clinic EMR / Receptionist Orland

Park, IL

EMR (Electronic Medical Records) scanned and uploaded records

Answer Phones / Appointment Setter / New Patient Records

Refill and verified

medications

8/08- 12/08 Menards Inc. Manager Trainee Bridgeview, IL

Marketing and sales / Cashier

Customer service

Inventory / Stock / Receiving

Data entry /

Documentation

7/06-1/08 U.S Energy Savings Corp Independent Contractor Westmont, IL

Marketing /Sales

Customer service

Assist. Crew coordinator for 10 agents

6/05-6/06 DeVry University Assistant Director of Student Activities

Tinley Park, IL

Managed student activities & records

Researched and evaluated campus events

Compiled information and generated reports

Created and presented presentations using Power-

Point

6/03-6/05 DeVry University Library Tinley Park, IL

Inventory / Tracking of physical and electronic

data

Data entry / Bar coding

Customer service / Documentation of research

materials

5/03-6/06 First Midwest Bank Amphitheater Security Staff Tinley Park,

IL

Customer service / Crowd control

Physical and visual searches / Data entry

3/06-6/06 CASA of Will County Marketing and Development Internship

Joliet, IL

Assisted in CASA's annual planned event

Documentation of

donations, mail merger

Created spread

sheets and organized volunteers

LEADERSHIP

Leadership awards (4) from DeVry University

Vice-President Alpha Sigma Lambda National Honor Society

Vice-President of Dean's Council

Leadership training at Iron Oaks, Olympia Fields

Arrowhead Assoc. Girl Scout Leader 3 years

SKILLS

Windows, MS Office (Word, Excel, Access, and PowerPoint), Document and

Records Management, Forklift Operator

LANGUAGES

Fluent in English and Portuguese

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