Customer Service Quality Assurance
Resume:
William T. Alexander, Jr.
Elmore, AL 36025
Cellular Phone: 334-***-****
E-Mail Address: ****************@***.***
OBJECTIVE: To work in the Transmission Engineer field to use my acquired experience, skills, and knowledge.
QUALIFICATIONS:
Fifteen years of increased leadership and responsibility in avionics division and electronic systems, maintenance and repair.
Four years of experience in a fast paced manufacturing Quality control and Quality Assurance department with responsibility in electrical, emissions and material labs.
Three years of experience as Technical Supervisor of all shift personnel, as well as, the assistant to the Station Manager.
Two and half years as a Senior Engineering Technician with a large range of duties in the engineering department.
AREAS OF EXPERIENCE:
Electronic Systems Troubleshooting Engineering
Electrical Procedures AC/DC Circuitry Quality Assurance Schematics Analysis Soldering Skills Job Planning
Technical Research Leadership Supervisor/Manager
Performed Safety Trainings Problem Solving Skills
EMPLOYMENT:
2010 to 2013 Five Rivers Services, LLC
Air Force Space Surveillance, Jordan Lake Field Site, Technical Supervisor, duties included managing the installation, repair and maintenance of satellite surveillance antenna and electronic test equipment; Supervisor of day shift technicians; on call for night and weekend shift technicians.
2008 to 2010 VT Miltope, Senior Engineering Technician
Duties included troubleshooting, diagnosing and installing isolate malfunctions to components in electrical systems using schematics, blue prints and appropriate electronic test equipment; assembling project prototypes as directed by engineering.
2004 to 2008 Hyundai Motor Manufacturing Alabama, LLC, Technical Support/Improvement
Duties included investigating and determining adequate root cause controls. Working with Production Control, Parts Quality, SQD, Quality LI to determine and implement controls/countermeasures. Responsible for entering QIR, IQS and other plant-related quality issues into the Quality Assurance Data base.
Page 2
William T. Alexander, Jr.
E-Mail Address: ****************@***.***
2003 to 2004 Naval Space Command, Shift Technician
Duties included the installation, repair and maintenance of satellite surveillance and electronic test equipment as shift technician.
1999 to 2003 Emerson Network Services, Customer Service Field Engineer
Duties included installation, repair and maintenance of Uninterruptible Power Supply (UPS) units in the Southeast Region (AL, MS, LA, TX, and FL). Troubleshoot, diagnosed, and isolated malfunctions to components in electrical systems using schematics, blue prints and appropriate electronic testing equipment; consistently met quarterly maintenance and repair requirements.
1984 to 1999 United States Navy, Avionic Electronic Technician
Served as Collateral Duty Inspector (QA) for avionic corrosion, communications, navigation, and Automatic Testing Equipment (ATE) departments; troubleshoot, isolate and repair mobile digital communications system and UPS (20kva/50kva Emerson). Served as operator and maintenance technician of the AN/USM 449(VB) 2, 4 ATE systems.
TRAINING RECEIVED:
UPS units from 3kva to 1000kva
Advanced Avionic Integrated Computer System Maintenance
Basic Electricity and Electronic School
RECOGNIZED ACHIEVEMENTS:
Certified Electronic Circuitry Instructor
Navy Achievement Medal from Rear Admiral for saving over $118K by personally training fifteen technicians and performing over twelve on-site calibrations during critical manpower shortage.
Advanced to rank of Petty Officer Second Class while serving in the U.S. Navy
Received various Medals and ribbons while serving in the U.S. Navy
Honorable Discharge from U.S. Navy
Five River Services, LLC
Air Force Space Surveillance
10807 New Allegiance Drive, Suite 350, Colorado Springs, CO 80921
Work Phone Number: 719-***-****
Fax Phone Number: 719-***-****
Email : fiveriversservices.com
VT Miltope Corporation
3800 Richardson Road South
Hope Hull, AL 36043
Tel: 334-***-****
Tel: (800) MILTOPE [645-8673]
Fax: 334-***-****
Email: www.mymiltope.com
Hyundai Motor Manufacturing Alabama, LLC
700 Hyundai Blvd.
Montgomery, Alabama 36105
Email: www.hyundaiusa.com
Five River Services, LLC
Naval Space Command
10807 New Allegiance Drive, Suite 350, Colorado Springs, CO 80921
Work Phone Number: 719-***-****
Fax Phone Number: 719-***-****
Email: www.fiveriversservices.com
Emerson Network Services
610 Executive Campus Drive
Westerville, Ohio 43082
Email: Emerson Network Power (Liebert Services - Global HQ)
Emerson Network Power (Liebert Services - Global HQ)
United States Navy
www.USNavy
William T. Alexander, Jr.
6805 Sanders Drive
Elmore, AL 36025
Cellular Phone: 334-***-****
E-Mail Address: ****************@***.***
OBJECTIVE: To work in the Transmission Engineer field to use my acquired experience, skills, and knowledge.
QUALIFICATIONS:
Fifteen years of increased leadership and responsibility in avionics division and electronic systems, maintenance and repair.
Four years of experience in a fast paced manufacturing Quality control and Quality Assurance department with responsibility in electrical, emissions and material labs.
Three years of experience as Technical Supervisor of all shift personnel, as well as, the assistant to the Station Manager.
Two and half years as a Senior Engineering Technician with a large range of duties in the engineering department.
AREAS OF EXPERIENCE:
Electronic Systems Troubleshooting Engineering
Electrical Procedures AC/DC Circuitry Quality Assurance Schematics Analysis Soldering Skills Job Planning
Technical Research Leadership Supervisor/Manager
Performed Safety Trainings Problem Solving Skills
EMPLOYMENT:
2010 to 2013 Five Rivers Services, LLC
Air Force Space Surveillance, Jordan Lake Field Site, Technical Supervisor, duties included managing the installation, repair and maintenance of satellite surveillance antenna and electronic test equipment; Supervisor of day shift technicians; on call for night and weekend shift technicians.
2008 to 2010 VT Miltope, Senior Engineering Technician
Duties included troubleshooting, diagnosing and installing isolate malfunctions to components in electrical systems using schematics, blue prints and appropriate electronic test equipment; assembling project prototypes as directed by engineering.
2004 to 2008 Hyundai Motor Manufacturing Alabama, LLC, Technical Support/Improvement
Duties included investigating and determining adequate root cause controls. Working with Production Control, Parts Quality, SQD, Quality LI to determine and implement controls/countermeasures. Responsible for entering QIR, IQS and other plant-related quality issues into the Quality Assurance Data base.
Page 2
William T. Alexander, Jr.
E-Mail Address: ****************@***.***
2003 to 2004 Naval Space Command, Shift Technician
Duties included the installation, repair and maintenance of satellite surveillance and electronic test equipment as shift technician.
1999 to 2003 Emerson Network Services, Customer Service Field Engineer
Duties included installation, repair and maintenance of Uninterruptible Power Supply (UPS) units in the Southeast Region (AL, MS, LA, TX, and FL). Troubleshoot, diagnosed, and isolated malfunctions to components in electrical systems using schematics, blue prints and appropriate electronic testing equipment; consistently met quarterly maintenance and repair requirements.
1984 to 1999 United States Navy, Avionic Electronic Technician
Served as Collateral Duty Inspector (QA) for avionic corrosion, communications, navigation, and Automatic Testing Equipment (ATE) departments; troubleshoot, isolate and repair mobile digital communications system and UPS (20kva/50kva Emerson). Served as operator and maintenance technician of the AN/USM 449(VB) 2, 4 ATE systems.
TRAINING RECEIVED:
UPS units from 3kva to 1000kva
Advanced Avionic Integrated Computer System Maintenance
Basic Electricity and Electronic School
RECOGNIZED ACHIEVEMENTS:
Certified Electronic Circuitry Instructor
Navy Achievement Medal from Rear Admiral for saving over $118K by personally training fifteen technicians and performing over twelve on-site calibrations during critical manpower shortage.
Advanced to rank of Petty Officer Second Class while serving in the U.S. Navy
Received various Medals and ribbons while serving in the U.S. Navy
Honorable Discharge from U.S. Navy
Five River Services, LLC
Air Force Space Surveillance
10807 New Allegiance Drive, Suite 350, Colorado Springs, CO 80921
Work Phone Number: 719-***-****
Fax Phone Number: 719-***-****
Email : fiveriversservices.com
VT Miltope Corporation
3800 Richardson Road South
Hope Hull, AL 36043
Tel: 334-***-****
Tel: (800) MILTOPE [645-8673]
Fax: 334-***-****
Email: www.mymiltope.com
Hyundai Motor Manufacturing Alabama, LLC
700 Hyundai Blvd.
Montgomery, Alabama 36105
Email: www.hyundaiusa.com
Five River Services, LLC
Naval Space Command
10807 New Allegiance Drive, Suite 350, Colorado Springs, CO 80921
Work Phone Number: 719-***-****
Fax Phone Number: 719-***-****
Email: www.fiveriversservices.com
Emerson Network Services
610 Executive Campus Drive
Westerville, Ohio 43082
Email: Emerson Network Power (Liebert Services - Global HQ)
Emerson Network Power (Liebert Services - Global HQ)
United States Navy
www.USNavy
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