BRIGITTE REN
Accomplished leader with over eight years experience instituting
organizational strategies and measures for continuous improvements for
effective business communications and operations. Dedicated with a
collaborative approach and a results-driven focus in a high-volume, fast
paced recruiting environment. Responds rapidly and appropriately to
changing circumstances; evaluate problems, make astute decisions to effect
positive change, and refocus on new priorities. Outstanding interpersonal
communication skills used to build lasting client relationships.
Key Strengths:
( High-Volume Recruiting and Sales ( Analytical &
Detail Oriented
( Strong Verbal and Written Communication Skills ( Building Client
Relationships
( Proficient in Microsoft Office an Adobe Suite Products ( Employee
Relations and Training
Professional Experience:
YOUTH FOR TECHNOLOGY FOUNDATION (YTF), Louisville, KY
2014
Communications Consultant/Technical Writer
Created communications, operations manual and processes, and web content
for a new section of the organization for non-profit social franchise
expansion into the United States.
? Create a variety of deliverables for distribution to non-profit social
franchises and affiliates; standard operating proccedures and timelines,
operations manual, user forms and applications.
? Facilitate review meetings to align content and form consensus among all
contributors and stake holders.
? Stanardize existing written and web content for International and U.S.
audience.
? Draft, edit, write and proofread landing pages, fact sheets, and
worksheets.
NORTHWESTERN UNIVERSITY- KELLOGG SCHOOL, Miami, FL
2012-2014
Recruiting/Student Affairs
Enhanced the on-campus experience for 200+ Executive MBA students and 800+
alumni by building relationships and resolving conflicts for on-going
process improvement.
? Served as Interim Student Affairs Director for eight months; served as
Honor Code Chair, performed Honor Code investigations and interviews,
counseled students and partnered with the Dean's office to ensure proper
sancitions as needed.
? Served as Interim Communications Manager for one year; wrote and
delivered all outgoing school-wide communications, developed communications
strategy with Campus Director for large initiatives and maintained
consistent feedback to students on all pending issues.
? Created, designed and maintained Executive MBA Welcome website and
student affairs related content ensuring ease and practicality of use for
targeted audience.
? Executed annual on-campus high-volume recruiting events for prospective
candidates; eight per year, 45+ C-Suite candidates in attendance.
? Coducted admissions interviews, evaluated applications and essays as a
member of the Executive MBA Admissions Committee.
? Marketing liaison; wrote and edited content for publication, photoed
events and provided social media quotable content for Social Media.
? Designed marketing materials for customer programming using Adobe Suite
products and web software.
? Coordinated large-scale annual events; Commencement, New Student
Orientation and International Electives.
? Facilitated International student orientation; F-1 sponsorship audits,
informed students on immigration policies and I-20 distribution.
? Spearheaded key initiatives adopted across the Executive MBA community;
Academic Sessions, Entrepreneurship Workshops, Alumni Speakers and Women's
Leadership Series.
? Implemented a tracking system for all Executive MBA events across
campuses to improve academic scheduling and address student needs.
UNIVERSITY OF PHOENIX-, Miami, FL
2006-2012
Executive Admissions/Sales Manager, 2008-2012
Training and Development Manager, 2006-2008
Admissions/Sales Advisor, 2006
Advanced to enrollment manager role in a for-profit performance-driven
sales environment, directing two campuses of 22 admissions advisors with a
clear, strategic vision, effectively training and coaching both veteran and
junior team members.
? Accountable for recruiting, developing, motivating and retaining high-
performing admissions/sales team in the Miami and Miramar campuses.
? Executed and organized high-volume recruiting events to attract top
talent for admissions, financial servies and student services roles.
? Analyzed reports to measure the success of the team including; pipeline,
sales, revenue, lead and conversion reports.
? Conducted one-on-one coaching sessions and performance evaluations,
executed corrective action plans and delivered disciplinary actions.
? Counseled students in-person and via phone for admission into
undergraduate and graduate business, education, nursing and technology
degree prorams to develop a personalized plan for success and a positive
student experience.
? Facilitated monthly orientation workshop for over 100 incoming
undergraduate and graduate students.
? Delivered custom training programs for senior admissions management,
finance department and student services.
? Created custom training material for use across Southeast Region for
admissions advisor training program.
? Monitored student attendance, class participation and academic progress
during degree program for University compliance.
? Retained 90% of student enrollments across campus and online modalities
for all undergraduate and graduate degree programs.
? Exceeded monthly admissions targets by 20%+ for campus and online
modalities each month.
HR AFFILIATES, Louisville, KY
2005-2006
Human Resources Recruiter
Recruiter for high-volume contract, contract-to-hire and permanent
administrative, IT, Human Resources and sales professionals and warehouse
associates with multiple client companies.
? Sourced, screened, interviwed, and assessed candidates with targeted
professionals and extend candidate offers based on client needs.
? Built relationships with business partners to assess needs and provide
staffing solutions during peak and non-peak hiring cycles.
? Developed recruiting strategies using a variety of sources including;
Internet postings and search, direct sourcing, employee referrals, job
fairs, college fairs, print media and networking.
? Provide HR Generalist support to small clients; employee relations,
outplacement counseling and exit interviews.
? Compose offer letters and negotiate salary and benefits for contract-to-
hire and permanent placements.
? Initiate drug screening and interpret results on-site, perform and
interpret background checks and check references.
? Entered and managed payroll for warehouse associates in ADP system;
process garnishments and local tax requirements.
? Manage HRIS applicant tracking database, build pipeline and update
candidate profiles periodically.
Education:
Nova Southeastern University Ft. Lauderdale, FL
MS/Human Resources Graduated 2012
University of Phoenix Miami, FL
M.B.A Graduated 2009
University of Phoenix Miami, FL
BSM Graduated 2008
Computer Skills:
Adobe Acrobat, Illustrator, InDesign, ADP, Kronos, MS Excel, Outlook,
PowerPoint, SharePoint, Word, Windows XP, 7, 8 and Mac OS X, Campus
Tracking System (CRM),
References
available upon request
502-***-**** - ************@******.***