Lira P. Howell
E-mail : ***********@*****.*** Phone : 804-***-****
Address : **** ********* **., ********, ** 23225, United States
Professional Profile
A focused and motivated administrative assistant with six (6) years of critical problem solving and managerial support in
medical and child care industries. Possesses concise communication and organizational skills that ensure efficient
business operations. Proven track record of meeting deadlines in timely manner. Currently seeking a mutually favorable
opportunity with respectable company.
Work experience
Royal Dermatology & Aesthetic Skin Care, November 2007 June 2013
Richmond, VA
Medical Receptionist
Participated in test presentations for new products in dermatological technologies.
Assisted in recruitment process for new patients.
Meticulous adherence to patients' privacy and medical industry policies and procedures compliance with HIPPA
Answered multi-line phone system
Set appointments for new and existing patients'
Check patients in/out
Collected patients payments
Insurance Verification
Filing medical records
Authorizations
I n-put patients demographics into computer system
Faxed, filed and copied documents
Broadstar Installs, Richmond, VA April 2007 September 2007
Office Assistant
Executed streamlined system to ascertain technicians fulfill scheduling duties and deadlines daily
Answered multi-line phone system
Faxed, filed, copied documents
S cheduling for multiple installation companies.
Applied proficiency of MS Word and Excel.
Dispatched the technician while out in the field
Mapped out destinations for installations
Bryant & Stratton College-Children's May 2005 October 2006
College, Richmond, VA
Assistant Teacher (Work-Study)
Administered state of Virginia's Health and Sanitation guidelines for childcare facilities and food safety,
contributing to the satisfactory grade--years 2005, 2006.
Analyzed and implemented daily lesson plans prepared by Lead Teacher for children 2 years of age and older.
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Monitored and participated in activities with the children
Cleaned and sanitized the classroom and toys from germs
P repared snacks
Hechts Department Store November 2001 March 2003
Sales Associate
Met and made a connection with customer, asked questions and listened to shoppers needs and gave options
and advice on their needs
Maintained floor presentations, restocking them as needed
Handle all returns courteously and professionally
Achieved personal sales goals
Developed product knowledge by attending training classes
P erformed other duties as assigned
Regular, dependable attendance punctuality
Education
A.A.S. in Information Technology August 2004 May 2006
BRYANT & STRATTON COLLEGE
Cumulative GPA of 3.0 / 4.0. Related Coursework: Logic and Program Design, Programming I, Hardware and Operating
Systems, Internet/Web Page Design, Database Program, System Analysis and Design.
Skills
Program/Web Design
MS Office 2010 (Word, Excel, Access, PowerPoint)
Presentation Skills
50 WPM
Business Correspondence (Email/Fax/Copy/Scan)
Retail Sales
Customer Relations
Interpersonal Skills
Written and verbal communication skills
Team-player skills
References
References/Letters of Recommendation available upon request.
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