Customer Service Real Estate
Resume:
Fatima Estien
**** ** ** ** *** apt ** D
Hollywood, FL 33024
************@*****.***
Areas of Specialty CNA (Certified Nursing
•
Sales, Strategic Planning
•
Assistant)
1. Database, Accounting
1. Management
2. Customer Service
2. Marketing
Real Estate Agent
August, 2004 - May, 2006
Education Associate Degree, Liberal Arts
New York City Baruch College, New York
August, 2009 -
Bachelor of Arts in Human Services
(Minors: Dental Assistant)
Brevard Community College, Melbourne, Florida
Experience Real Estate Agent 2011 to Present
Canadian meds 2010 to 2013
Administration of a Business
May, 2006 - 2010
CERTIFIED NURSING ASSISTANT, Brookville, Florida
Patients Treatments and Therapy
1. Provided therapeutic intervention services to adults, using state of art treatment.
Included working under the supervision of a nurse to provide assistance to patients
with daily living tasks.
2. Working closely with patients, CNAs are responsible for basic care services such
as bathing, grooming and feeding patients, assisting nurse with medical
equipment, and checking patient vital signs. CNAs give patients important social
and emotional support and also provide vital information on patient conditions to
nurses.
CASA DE CAMPO, Queens, New York January, 2004 –December
2006 Restaurant Owner
1. Coordinating and staffing of restaurant personal and ensuring the highest quality
customer service. Evaluated and analyze budget data to identify financial deficit in
the operational budget.
2. Conducted auditions and maintain files of daily operations.
BROOKDALE SENIOR LIVING, INC, New York, New York April, 2000-January 2004
Dining Room Manager
1. Instructed employees on company policies, system and routines for handling
customer service requests, following prescribed training program. Able to speak,
read and write in both English and Spanish.
2. Counseled individuals, successfully managed and communicate with customers by
email and phone. Supervised and managed twenty personnel in office procedures.
Instrumental in maintaining database for facilities management.
3. Provided crisis intervention.
4. Supervised three undergraduate-level students for position in upper management..
State Network for Runaway and Homeless Youth member, 2002
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Community
Kings County Child Advocacy Network member, 2000
Service •
Kings County Child Sexual Abuse Task Force member, 2000
Activities •
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