Human Resources Resource

Erica L Hughes

Louisville, KY *****

502-***-****

E-mail: ************@*****.***

Objective: Driven entry level Human Resource professional with a Masters in

Human Resources. Strong ability to work within teams and multi-task

projects under strict deadlines

Areas of Specialty:

. Organizational planning

. Employee/Client satisfaction

. Complex problem resolution

. Assist with roll out of new programs, company communications and

employee recognition

. Strong interview and assessment skills

. 3+ years human resource related experience

. Comply with safety guidelines, promote a safe and healthy working

environment

Education:

May 2012 - Webster University, Louisville KY

. Master of Arts in Human Resource Management

May 2004 - Western Kentucky University, Bowling Green, KY

. Bachelor of Arts in Sociology with Minor in Criminology, "Cum Laude"

graduate

Professional Experience:

Commonwealth of Kentucky, Social Work, Louisville KY (2007-present)

. Provide case management to children who are legally free for adoption.

. Recruit and interview families, perform background check, ensure best

fit placement

. Facilitate meetings, work side by side with community leaders to

ensure programs and activities are properly coordinated with State

policies, guidelines and objectives

. Counsel caregivers /children on making life changing decisions and

achieving ultimate goals

Heartland Resources, Office Manager, HR & Executive Assistant, Bowling

Green, KY (2004-2007)

. Served as the point of contact regarding company benefits for

employees and clients

. Handled high-level client contact and sensitive information while

being tactful and discrete.

. Communicated directly with employees to ensure they understood

benefits available to them

. Skilled in specialized areas which include, but not limited to

technical issues, corporate policy, ethics, FMLA, EOC complaints,

worker's compensation, different company leave options etc.

. Developed spreadsheet to track incidental and non-incidental absents

for areas of improvement

. Participated in special projects and assignments to enhance the

performance of the employees

. Assisted with all HR duties,i.e. interviewing, recruiting,

maintaining staff levels, background checks

. Maintained employees files and HR records for accuracy and legal

compliance

. Updated payroll contact info, evaluated job descriptions to determine

classification and salary

. Posted jobs, scheduled interviews, contacted candidates, and assisted

with interviews

. Provided support to management for employee disciplinary actions

. Posted employees time, trained new administrative staff and provided

orientation training

Western KY University, Center for Excellence, Office Assistant, Bowling

Green, KY (2002-2004)

. Served as primary liaison in a fast pace environment to the faculty

and staff.

. Communicate effectively with employees regarding policies, problems

and company goals

. Identified and resolved correspondence deadlines

. Performed office functions such as ordering supplies, inventory

control and budget constraints through different software programs.

. Provided backup for Human Resources team as needed, other duties as

assigned

. Experience creating and approving announcements for job postings

References available upon request

Contact this candidate