Human Resources

Amy Truong

**** ***** ******, *******, ***** ****7

Phone: 409-***-**** Email: *************@*****.***

Harbor Hospice – Baytown, Texas July 2013 - Present

Human Resource Coordinator

• Perform HR and recruiting duties for two Harbor satellite sites while working with HR

Generalists and HR Specialists at the Corporate level

• Work with HR Specialists in recruiting employees for several Harbor locations: pre-

screen candidates by running checks, setting up drug screens, performing phone

and face to face interviews

• Protect organization's value by keeping information confidential

• Currently launching new orientation program for Baytown/Houston area

• Conduct orientation: train and orient new employees, complete new hire documents

• Maintain employee personnel files by ensuring all information is up to date and

confidential

• Communicate, aid and resolve employee concerns with payroll, benefits, workers'

compensation, unemployment, and more

• Devise strategies to improve employee retention and decrease turnover

• Assist in enforcing policies and procedures in company’s employee handbook

• Helped company cut costs by managing overtime costs of staff

Harbor Hospital - Beaumont, Texas November 2012 - May 2013

Extern

• Assisted administrators and Human Resources in achieving hospital compliance of

state and federal regulations

• Created and designed orientation packets with human resources for new hires

• Updated and organized detailed hospital policies for departments such as Quality,

Nursing, Environment of Care and Administration to ensure that federal and state

regulations are met

• Designed and implemented a system on Excel for Environment of Care and Safety

Department to maintain compliance

• Assisted in various projects to promote staff education including restraints and

cultural competency

L & P Market – Beaumont, Texas 2004 - 2012

Manager

• Directed operations for purchasing inventory while managing vendor accounts

• Decreased monthly expenses by vendor shopping and purchasing items in bulk,

such as supplies

• Created and analyzed daily reports to determine profitability

• Reduced merchandise loss by half by applying efficient organizational methods to

minimize shrinkage

• Increased customer retention by resolving complaints and providing great service

• Oversaw HR duties such as payroll, recruiting, investigation of employee concerns

and issues

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Amy Truong

5021 Inker Street, Houston, Texas 77007

Phone: 409-***-**** Email: *************@*****.***

• Lamar University

May 2013

• Master of Business Administration

GPA: 3.7

• Studied business abroad in China in May 2013

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• Lamar University

May 2010

• Baccalaureate in Psychology

GPA: 3.5

• Minor in Chemistry

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