Data Entry Customer Service
Resume:
MARIA CRISTINA S. LANDAGAN
San Diego, CA 92123
********@*******.***
SUMMARY OF QUALIFICATIONS:
Ten years' experience as an office clerk with knowledge of office
equipment, proficient data entry skills (40 wpm), strong filing ability and
familiar with Microsoft Word, Excel and Outlook.
EDUCATION:
Medical Billing Insurance Coding, United Education Institute, San Diego, CA
(Completed)
Medical Receptionist/ Billing Clerk, Comprehensive Training Systems, San
Diego, CA (Completed)
B.S. Medical Technology, University of Santo Tomas, Manila, Philippines
(Graduated)
EMPLOYMENT HISTORY:
April 2012 to Present - Caring for Family Members/ Medical Reason Now
Resolved/ Seeking Employment
Employer: Medical Resources Staffing 2011 to 2012
Client: Bactes Imaging Solutions, Inc., San Diego, CA Quality Control
Specialist
. Sorted and checked each page of batches of patient
authorizations and medical record print outs regarding sensitive
information; correct patient and facility information
. Checked and withdrew misfiles which have different patient's
name and date of birth and medical record numbers
. Checked and packaged the sorted medical record print outs for
mailing
Employer: Volt Workforce Solutions 2010 (Paid Externship)
Client: Mitchell International, Inc., San Diego, CA Medical Bills Clerk
. Externship for Medical Billing Insurance Coding
. Heavy data entry - performed data entry of bills into the
Medical Bill Review system
Employer: Apple One 2007 to 2009
Client: Scripps Memorial Hospital, La Jolla, CA Health Information Clerk -
Release of Information
. Performed data entry for release of information and user hold
. Printed User Hold reports daily and photo copied patients'
charts per request from Patient Financial Services and Access Department
for billing purposes; searched, collected and copied patients' charts to
clear the highest account balance for User Hold
. Searched, collected and copied patients' charts per release of
information requests
. Filed loose files in patients' charts and filed patients' charts
. Picked up and processed incoming mail and packaged copies of
medical records for mailing
Employer: Ultimate Staffing 2006 to 2007
Client: Home Depot Supply Facilities and Maintenance, San Diego, CA Support
Clerk
. Performed heavy data entry of invoices for 3 months
. Sorted and distributed daily reports to account processors
. Sorted and distributed incoming mail (invoices), faxes and inter-
office mail
. Sorted and filed vouchers
EMPLOYMENT HISTORY (Continued):
Employer: Aerotek 2005 to 2006
Client: United Behavioral Health, San Diego, CA Claims Clerk; Imaging
Clerk/ Scanner
. Provided general claims support by reviewing, researching,
investigating, negotiating, processing and adjusting claims
. Scanned and uploaded different insurance forms and documents
Employer: Scantibodies Clinical Laboratory, Santee, CA Customer Service
Representative 2004 to 2005
. Heavy Data Entry - logged laboratory request accessions
. Prepared, maintained, organized and updated Standing Orders for
dialysis facilities to secure accurate routine and regular laboratory test
orders
. Assisted callers by responding to inquiries regarding test
requests and results
. Filed standing orders and assisted in the Logistics department
in labeling, packaging and sending blood collection supplies
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