Customer Service High School

MIKE SPAIN

*** *** *** ****, ** ***** *******@*****.*** (518)

*** – 9192

SUMMARY OF QUALIFICATIONS

Over 20 years of experience in the broadcasting, general management and warehouse fields

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Dedicated professional known for their outward charismatic personality and organizational

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skills

Involved in several charitable events including Breast Cancer Awareness and Hunger Appeal

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Experienced in managing and supervising employees across various shifts

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Possess a High School Diploma from Catholic Central High School and Certificate in

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Broadcasting from New School of Radio and Television

Trained in Call Center Procedures and Customer Service.

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RELEVANT SKILLS AND EXPERIENCE

Broadcasting/Event Planning

Created and broadcast nightly Radio Show to entertain demographic

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Handled commercial production work including meeting with clients, creating marketing plan

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for sales and on air mentions/commercials

• Interviewed local and international celebrities, musicians and athletes

• Hosted various events, client calls and promotions

• Organized and acted as Lead Fundraiser for local benefits that helped raise money for local

charities and families in need

Supervisory/Management

• Trained, supervised and managed employees across various production shifts

• Scheduled and supervised the daily production schedule for pool manufacturer

• Handled master scheduling of employees including time off, timesheets and payroll

• Monitored finished production process and handled overall quality control of products

• Assisted on the assembly line with producing various in ground pool liners

Warehouse/Production

• Produced and manufactured custom in ground pool liners

• Operated 10K microwave sealing machines and general production machinery

• Moved products utilizing forklift, hand truck and pallet jack

• Inspected finished products prior to shipping

• Tracked and monitored proper inventory control

Mailroom/Storage

Worked in Storage area organizing daily intake and outgoing mail.

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Maintained and supervised an up to date record of processed materials.

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EXPERIENCE

Mailroom Specialist

Albany,NY

Maximus (New York State of Health)

4/14 7/14

On Air Personality/Producer

Latham, NY

Albany Broadcasting 05/07

– 10/13

On Air Personality/Producer

Albany, NY

Clear Channel Communications

04/04 – 05/07

On Air Personality/Producer

Albany, NY

Regent Communications (Towne Square Communications)

1999 – 2004

Shift Supervisor/Production Laborer Latham,

NY

Pacific Industries

1987 – 1999

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