Customer Service Data Entry

Kathy Paul

*** ********* **.

Henderson, NV *****

702-***-****

*****.****@*****.***

Objective:

To obtain a position that will utilize my computer knowledge, strong people

skills, organizational abilities and business experience.

Skills & Abilities:

V Type 60 wpm

V MS Word, Excel, Outlook, Site Link, Yardi, L2L Lead to Lease, Adobe

Reader, IBM 36, WordPerfect, Windows 7, E-Z Route, Micros, Aloha, and

Media

V Multi-line phone system, copier, faxing/scanning, filing, mail,

calendaring, transcribing dictation

V Set appointments/reservations for clients, customers, guests,

prospects, tenants, confirm appointments by phone

V Show and lease units, collect rents, print invoices, collection calls,

bank deposit and at end of shift balance out

V Positive and upbeat team player, professional in speech and demeanor

and great customer service

Professional Experience

Stonebridge Self Storage, Las Vegas, NV, October 2011 to February 2013

Leasing Consultant

. Open, close, alarm, Site Link, count money

. Print invoices, collection calls, phones, filing, fax/scanning, mail,

copier, data entry

. Grounds check curb appeal, put on blue, yellow locks, red over locks

. Show and lease units, Lease and Rental Agreements, Insurance

. Set appointments/reservations for customers, guests, prospects,

tenants and confirm

. Auctions, clean, sweep and sell locks

. At end of shift balance out of Site Link and print Daily Deposit and

put money with Deposit Slip into a money bag

Affordable Self Storage, Las Vegas, NV, June 2009 to October 2011

Leasing Consultant

. Open, close, alarm, Site Link, count money, Bank deposits

. Print invoices, collections calls, phones, filing, copier,

fax/scanning, mail, data entry

. Grounds check curb appeal, put on green locks, red over locks, sweep

out units

. Show and lease units, Lease and Rental Agreements, Insurance

. Set appointments/reservations for customers, guests, prospects,

tenants and confirm

. At end of shift balance out of Site Link and print Daily Deposit and

put money with Deposit Slip into a money bag

The Venetian Palazzo Hotel, Las Vegas, NV, September 2006 to May 2008

Sales Clerk

. Obtain and count all monies from Team Member Bank

. Greet clients, guests, customers, sell, clean, stock, phone, give

directions

. Micros, Media for room charges, check all invoices for delivery of

stock, merchandise

. At end of shift Z-out of Micros, Media and put all money, credit card

receipts, room charges into a money bag and do a Balance Sheet at Team

Member Bank

Sportsmans Royal Manor Hotel, Las Vegas, NV, July 1999 to September 2006

Bartender

. Micros count all drawers, E-Z Route for cash payouts

. Greet customers, guests, upsell, pour and serve drinks

. Clean, stock and sell

. At end of shift Z-out of Micros, E-Z Route, Comps and do a Balance

Sheet, put money into an envelope then into drop box

INN ZONES, Las Vegas, NV, June 1994 to July 1999

Bartender/Food Server

. Greet customers and guests, upsell pour and serve drinks and serve

food

. Micros, count down drawers, E-Z Route for cash payouts

. 2 Micros - one at each end of the bar

. Clean, stock and sell

. Check invoices from deliveries before giving the driver a check

. At end of shift, Z-out of Micros, E-Z Route, Comps, balance sheet and

put money into an envelope and into drop box Las Vegas, NV, March 1996

to July 2000

Early, Maslach, Leavey & Nutt Law Offices in Los Angeles, CA, January 1980

to June 1994

Legal Secretary

. Obtain assignments/files from attorneys office

. Complete work in a timely manner and meeting all deadlines

. IBM 36, Word Perfect, filing, copier, fax, sorting mail, transcribing

dictation, phones

. Set appointments with clients for Depositions, Interrogatories, Trial

Dates, Client Conferences and confirm with a letter

. Diarying/tickler box each file for a 30-60 day review for the Lawyer

. Fill in for Reception Desk and Mail Room during vacations

Education & Certification

Grover Cleveland High School, Reseda, CA Diploma - 1975

LAMC-Los Angeles Mission College, Sylmar, CA Liberal Arts - 1985-1991

Key Realty School, Las Vegas, NV Certificate - 2008

Bartender's Union School Local #165, Las Vegas, NV State of Nevada

Apprenticeship Certificate - 2005-2006

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