Customer Service Quality Control

Pete Daji

480-***-****

****.****@*****.***

Diploma in Business Computing

Courses Taken:

Education

• Software Applications

• Multimedia & Design

• Programming

• Communication Skills

• Creative Thinking skills

Certifications/

Skills

Counter Balance Forklift

• Stand-up Reach Forklift

• Rider Pallet Jacks

• Various Inventory Mgmt. software

• Turret Trucks/ Swing reach

• Various Forklift Attachments & RF Units

Work

Experience

2012 – Present Tempe Farmers Market

Tempe, Arizona

Store Manager

Duties include:

• Assigning duties/ Scheduling

• Hiring and training new staff

• Store optimization

• Purchasing

• Banking

2012 – 2013 Evolution Motorsports

Tempe, Arizona

Work

Experience Warehouse / Parts Assembly

Duties Include:

• Automotive Intake and performance part assembly

• Purchasing/ Replenishing stock

• Shipping nationally and internationally / Receiving goods

• Material handling

• Warehouse maintenance

• Warehouse optimization

• Inventory Control

2008 – 2012 Aramark Refreshments

Tempe, Arizona

Warehouse Operations

Duties Include:

• Daily Opening & Closing of Warehouse

• Purchasing / Staying within budget (upwards of $250,000/ mo)

• Shipping / Receiving

• Training

• Inventory control & Weekly count

• Material handling / Forklift maintenance

• Warehouse Optimization

• Communicating/ meeting with vendors/ Monitoring pricing

• Assisting other national Market Centers set up using our model

• Received Employee of the Year & Customer Service awards

2006 - 2007 GoDaddy Software

Gilbert, AZ Support Specialist

Duties Included:

• Consultation/ troubling-shooting and set up of Domain Names, Hosting, FTP, HTML,

Internet, Web Sites, Email, POP, SMTP,

Web Based Applications, windows and Microsoft applications,

Custom software which included web building, shopping carts,

Web-mail, traffic monitoring and blogging.

• Complex problem solving and decision making skills.

• Managing sensitive and critical client information.

• Sales of domains, hosting and software.

• Support through email and prioritizing escalations for level 2 support.

2004 - 2006 EDS- Guthy Renker

Des Moines, IA

Personal Receiving Lead

Statement Duties Included:

• Supervising massive storage warehouse/ distribution facility.

• Training new employees.

• Coordinating work.

• Ensuring workplace safety.

• Quality control of inward/ outward goods.

• Material handling, operating machinery.

• Maintaining work ethics among employees.

• Loading/ unloading trucks.

• Ensured objectives, productivity was maintained/ improved.

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Having managed/ coordinated small teams and working sole charge in warehouses and

distribution centers for 10+ years, I’ve gained the experience and confidence to accept a

range of responsibilities and duties.

Perseverance, reliability, dependability, accountability and a very strong work ethic are

some key qualities that help me become a proven asset to employers.

I bring a positive, helpful vibe to the work place which I believe is essential to building up

and maintaining a healthy team and work environment.

•

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