Customer Service Sales

JORGE JERI

*** **** ****** *********, ** *****

508-***-**** e-mail: **********@*****.***

SUMMARY OF QUALIFICATIONS

International Business Professional with over 16 years experience in the US

and International Markets. Directly responsible for channel distribution

in North America and Latin America. A detail oriented, results-driven

leader with a proven track record of problem solving, planning and

organizational skills resulting in substancial increase in sales while

considering long term objectives. Bilingual and bicultural experience.

Fluent in Spanish; MBA.

Strategic Planning Analyzed and developed a strategic plan to increase

brand awareness and market coverage through the

company's participation in trade shows and by hiring

three times the amount of distributors in key

industrial markets. Efforts resulted in 20% annual

growth.

Business Growth Developed and implemented a marketing program which

included training on customers' sites, demonstration

equipment and continuous customer visits that

delivered a 350% increase in sales.

Project Management Successfully led and coordinated technology

implementation projects across multiple departments

including field sales agents, house engineering,

customer service and finance. Efforts resulted in the

acquisition of several multinational companies as key

accounts.

PROFESSIONAL EXPERIENCE

PIAB USA, Hingham, MA 2006 to

July 2014

Vice President of Business Development Mexico, Central America & Caribbean.

Over the 7 years as VP, I have opened new markets in six countries in

Central America and the Caribbean. This includes the legal consultation and

financial agreements, training and hiring of local managers resulting in a

sales increase of 350% in the region and 10% of the company's overall

sales.

Developed and maintained positive trade relations with all sales channels

including senior management, license distributors, representatives and

direct customers.

Identify Profitable Growth Strategies: Define an action framework and

implementation plan for organic growth. Identify growth opportunities by

analyzing the market and customer trends and competition. Drive execution

of growth strategies.

Identify, hire, train and motivate the appropriate sales staff to support

channels and ensure optimal coverage of existing and new products within

the assigned territory maximizing market penetration.

Jorge Jeri - Page

2

Create, prepare and execute the presentation of seminars/webinars for

customers and sales agents.

PIAB USA, Hingham, MA

1997 to 2006

Regional Sales Manager

. Researched, analyzed, planned and budgeted for the discovery and entry

into new markets.

. Successfully managed a network of distributors, increasing sales 40%

over a 6 year period.

. Developed and implemented credit terms and conditions for

international distributors.

. Conducted direct sales efforts with distributors by providing

technical support and delivering presentations to customers in the

international and national arena.

. Led the implementation of projects regarding application, design,

testing and installation in coordination with engineers, customers and

distributors.

. Participated in field sales calls with distributors and

representatives.

. Effectively communicated with PIAB's engineering department regarding

application, design, testing, and installation of PIAB systems.

A.G. Edwards & Sons, Inc. Investments, Providence, RI

1995 to 1996

Operations Department

. Developed and created P&L reports for customers.

. Collaborated with various performance reporting measures.

. Assisted in daily operations regarding processing security receipts,

receiving disbursement checks, document control and data entry.

. Provided assistance to the Vice President.

Equal Exchange, Canton, MA

1994 to 1995

Transition Coordinator

. Successfully planned and organized company's relocation.

. Interpreted and translated documents and provided customer service.

EDUCATION and TRAINING

Certified Program Manager, Instituto Technologico de Monterrey, Mexico.

Executive MBA, Boston University School of Management, Boston, MA.

BS, International Business, Johnson and Wales University, Providence, RI.

Graduated Cum Laude.

Army Officer, Peruvian Military Academy, Lima, Peru. Fields of

concentration: Administration and Logistics.

Additional proficiencies; Fluent in Spanish; Salesforce (CRM), Power

Point, Prophet 21, Excel, Word.

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