Customer Service Quality Control

Location:

Posted:

August 25, 2014

J ennifer Alexander

Gary, I N 46402

*******************@*****.***

Objective: Seeking full-time employment as a M edical I nsurance Biller and

Coder .

Education: E verest College Mer rillville, I N

M arch 2014

D iploma, M edical Billing & Coding

P rofessional Careers Insti tute Indianapolis, I N

J une 2003

D iploma, D ental Assistant Diploma

Qualifications:

• ICD-9 Coding, CPT Coding, ICD- 10 Mapping, Claim Forms

• Insurance Verification, Multiple Telephone Task, Referrals

• Authorization, Supplies Sterilization, 40wpm, Data Ent ry, EOB

• Medical Terminology, Vital Signs, HCBCS,

• H IPPA and OSHA Compliance, Medisoft, Word 2010, Claim Gear

Experience:

Physician Billers, Inc. C rown Point, I N Feb. 2014 to

M arch 2014

Medical I nsurance Billing and Coding Exte rnship (200 hours completed)

• Insurance verification of eligibili ty and benefits

• Filing, Patient confi rmations, EOB appeals and status

Bright point (Elwood) Plainfield, I N J uly

2011 to Dec 2012

Runner/ M an aging the I nventory Representative

• Managed Inventory, Quality Control, Customer Service

• Monitor Material and Parts, Spread Sheets, Order Materials

Ozburn Hessey Logistics Plainfield, I N J une 2006 to

M arch 2011

Return C lerk

• Responsible for all returns to warehouse, used spreadsheets for inventory

• Forklift for put away inventory

Dr. Sattterfield-Siegal I ndianapolis, I N J une

2003 to June 2006

Dental Assistant

• Welcomed patients, Customer Service, Mul tiple Telephone Task

• Assisted Dentist in dental procedures, Sterilized Instrument and Op-Room