Pashupati Modgalya

+91-880*******,989-***-****

E-mail:acfjzx@r.postjobfree.com

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OBJECTIVE

Seeking a challenging and rewarding opportunity in the field of Consultancy

which recognizes and utilizes my true potential while nurturing my

analytical and technical skills

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Work Experience

. Aug' 10 till date with Tata Consultancy services Limited as SAP CRM

Functional Consultant

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PROFILE

A result-oriented, dynamic go-getter with 4 years of functional experience

in SAP-CRM, Sales, Middleware SAP CRM Consultancy, SAP Web UI, Post

Implementation support and Team Management. looking to join a progressive

organization

that has need for Senior CRM Functional consultant and offers opportunities

for advancement.

Currently, associated with Tata Consultancy service Limited, as a SAP CRM

Functional Consultant and successful in building relations with clients/

end users resolving critical and high priority problem areas and delivering

on customer commitments.

. Working on an implementation project which includes configuration,

customization of CRM loyalty management

. Creation and owner of Functional design. Functional Design includes

Enhancement and Interfaces

. Creation of Business process document and Business rules.

. Performed Functional Unit testing, System Integration testing, Defect

testing and Security Testing

. Worked on CRM 7.02 system (EHP2 upgrade) and on various Interfaces.

. Experience in configuring and customizing the key core concepts of SAP

CRM including CRM Master Data, Base Customizations

. Exposure to Middleware setup and configuration, B-Doc monitoring,

scheduling jobs, creating adapter objects filters and error analysis.

. Successfully resolved many incidents by the users and also have worked on

many RFC defects.

. Suggested various measure for Incident reduction and got nominated for

Six sigma

. Worked during Go Live and hyper care period for China, Germany & USA

. Resourceful and analytical, allowing for effective problem solving

. Strong decision making and judgment skills

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Professional Exposure

Tata Consultancy services Limited

Client: Owens Corning

Duration: Aug 2010 till date

Role: SAP CRM Functional consultant

Working on Implementation of SAP CRM loyalty management as a SAP CRM

Functional consultant which includes creation of Functional design,

customization, creation and Execution of test scenarios

. Worked on Functional Design Preparation and documentation.

Functional Design includes Enhancement and Interfaces. Functional

owner of various Functional design

. Requirement Gathering and Analysis for Functional Design. Created

Test conditions and Test script for various enhancement and

Interfaces.

. Mapping of Functional Design in Blue print tool.

. Involved in creation of Business Process document

. Created Business rules for various Functional documents and also

updated Functional designs for various enhancements(Functional

Description, system flow diagram, Test conditions)

. Configuration, customization of CRM loyalty management

. Working on loyalty programs & marketing campaigns that aim to

improve acquisition of new customers and retention of existing

customers

. Created test scenarios, test cases and test data.

. Worked on Functional Unit testing for Interfaces.

. Executed test scenarios for security testing and have logged

defects in HP ALM tool

. Executed end to end Test scenarios for System Integration Test

1,SIT2 & SIT3

. Created and worked on various defects logged in HP ALM tool

. Worked on Web-services and batch templates

. Executed test script related to Business partner(Org merge, data

cleansing)

. Worked on Idocs by checking the status of Idocs and resolving

issues if the Idocs are in Error state.

. Resolving issues that arrive on a daily basis in the area of SAP

CRM - Sales and Middleware.

. Successfully resolved many incidents by the users and also have

worked on many RFC defects. Suggested various measure for Incident

reduction.

. Knowledge of customizations in Business Partner Processing,

Organizational unit, Organization profiles, Partner determination

procedure and Transaction processing in sales.

. Worked closely with the solution architects in developing new

solutions for the defects raised and new enhancements.

. Worked during Go Live and hyper care period for China, Germany &

USA

. Exposure to CRM WEB UI concepts.

. Performed Middleware setup between ECC and CRM system.

. Performed client copies for different system present in SAP

Landscape.

. Worked on various aspects of Middleware: Monitoring inbound

queues, outbound queues and BDocs to ensure synchronization

between ECC and CRM system.

. Worked on post go-live issues: Handling incidents related to order

blocking in Middleware

. Actively monitoring the system during MDM loads and making them

aware of the erroneous B-Docs and suggest the required actions.

. Scheduling of Batch Jobs and doing regular middleware monitoring

for all the systems.

. Initial load of customizing data,

. Pricing customizing load and condition load. Replication of

condition tables.

. Creation of adapter objects, sites, subscriptions, publications

etc.

. Scheduling of Batch Jobs and doing regular middleware monitoring

for all the systems.

. Request downloads of Knowledge base objects (KEDB) for

configuration materials.

. Doing extension of materials to different sales org, distribution

channel for testing purpose.

. Doing testing of basic sales and service scenarios after the

release of every service pack.

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Educational Profile

Bachelor in computer Application From IGNOU

Completed MBA from IMT Ghaziabad waiting for result

Technical Skills: MS DOS, Windows, MS Office, Photoshop & Internet

Applications

Personal Dossier

Date of Birth : 13th Aug 1986

Nationality : India

Languages : English, Hindi.

Preferred Location : Open

Expected CTC : Negotiable

Hobbies : Watching Movies, surfing Internet,listening Music

Professional References

Available as per request.

[pic] PLACE : New Delhi

DATE

(Pashupati

Modgalya )

Contact this candidate