Sales Manager
Resume:
LINDA MOODY
***** **. ***** *****• Conyers, GA **094
************@*****.***
Objective Statement
To obtain a position with a growing organization to make a positive impact on revenues, and
experience a long term career growth.
Summary of Qualifications
Strong interpersonal skills to engage and interact with associates and guests.
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Skilled at building a cohesive team and facilitating goal accomplishment.
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Sets high standards of performance for self and others.
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Excellent analytical, organizational and communication skills.
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Prove ability to prioritize and handle multiple tasks in a challenging environment.
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Education
University of Phoenix, Atlanta, GA
Associate of Arts, Hospitality Management
March 15, 2010 - March 11, 2012
DeVry University, Atlanta, GA
Bachelor of Science, Business Administration
Specialization: Human Resource
July 9, 2012 - Now
Employment Experience
Courtyard by Marriott Atlanta Conyers, GA 30013 02/21/2014-Present
Guest Service Manager
• Oversees and schedules all Front Desk Staff.
• Maintains schedules and timesheet for payroll purposes.
• Process time and attendances and payroll.
• Supervises, train and directs Front Desk Staff.
• Provide coverage with Front Desk when needed.
• Order all supplies for the Hotel.
• Assist Sale Manager with any special requests, i.e., site visits, blocking groups, etc.
Fairfield Inn & Suites McDonough, GA 30253 07/15/2013 – 11/7/2013
Sales Coordinator
• Data entry using Sales Office systems. ( hotels SalesPro)
• Prepare and distributes internal/external letters, forms, bookings, contracts, group resumes,
room lists event schedules and mail in an accurate and timely manner.
• Accurate and timely preparation of contracts, reports, and other paperwork related to the sales
department functions.
• Traces dates for contact follow-up and all actions necessary for group bookings.
Fairfield Inn & Suites Lithonia, GA 30038 08/26/2011-02/21/2014
Front Desk Agent
• Ensure a delightful, seamless arrival and departure experience.
• Perform daily duties as front desk associate, night auditor, and breakfast attendant.
• Promptly answer the telephone using positive and clear communication.
• Assigned rooms based on preferences and availability.
• Handling guest concerns in a tactful manner and achieving resolution.
• Process charges and payments accurately.
• Responsible for assigning and scheduling front desk staff daily.
Courtyard by Marriott Brunswick, GA 31525 11/2006 - 08/2011
Front Office Manager
• Supervising the day to day activities and operations of the hotel.
• Dealing with and resolving any customer complaints.
• Select or assisted in the selection of hotel staff and completed all new hire paperwork.
• Ensure maximum occupancy and average room rate is achieved at all time.
• Dealing with all internal and external customers in a professional manner to ensure complete
satisfaction at all times, and to ensure that the correct administrative systems are in place to
ensure efficiency.
• Building relationships with corporate clients and companies; Supervising and training the
other members of the team; Purchasing and Ordering.
Sentinel Offender Service Brunswick, GA 31520 07/2005 - 05/2006
Accounting Clerk
• Recorded transaction and issued receipts for all incoming payments for citations, fees, fines,
and restitution.
• Prepared bank deposit and court orders and forward as appropriate.
• Performed office receptionist duties as needed.
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