Customer Service Manager

Holly Christbason

Email: ********@*****.***

Cell: 403-***-****

Phone: 403-***-****

Career Objective: To work with a reputed organization in a position where I can develop and utilize

my versatile skill set, add demanded value to the organization .

SKILLS :

Over 10 years in the retail and hospitality industry.

Highly motivated, able to multi-task and prioritize workload under pressure, as

well as increase pace as workload demands.

Hardworking, reliable and punctual, physically fit.

Excellent interpersonal skills, a team player.

Skilled at operating computerized cash registers and affiliated POS system, basic

skills in MS word and Excel.

Hands experience in proper merchandise presentation.

Good oral and written communication skills.

Knowledge of cleaning protocols, the uses of equipment and detergents.

WORK EXPERIENCE:

Acculogix 4747 - 68 Avenue S.E.

Calgary, AB

Receiver: June 2, 2014 to present

Help receiver with counting and unloading of magazines, when not busy

I help on receiving books.

Also worked in returns on counting and stripping of books.

Dollar Tree Unit 681 200 South Ridge Dr

Okotoks, Alberta

Cashier: April 5, 2014 to present

• Greet customers and efficiently process transactions with in a busy environment.

• Operate cash register, scanner and debit/credit terminal.

• Count till before and after each shift.

• Opening and closing procedures of store.

• Suggestive selling of weekly product.

No Frills 1103 18th St S.E

High River, Alberta, T1V 2A9

Front End Cashier

June 2013 to November 2013

• To maintain a high standard of customer service.

• To monitor checkout stations for cashier performance and needs.

• To maintain effective work schedules for front end personal.

• To ensure consistent application of courtesy and service.

• Process all types of sale transactions accepted by the store.

• Counting all tills and setting up for the day and closing of store.

• All paper work was completed and deposit all cash transactions.

• Perform other duties as assigned by the store owner.

• Ensure that stock was returned in prompt and orderly manner.

Bakery Clerk

November 2013 to February 2014

• Responsibility to display cakes, pastries, bread, donuts and other bakery products.

• Ensure that customer's needs and requirements are served and met.

• Ensure fresh stock, check and inspect and remove outdated or stale product.

• Review and order product each day, make signs, labels and record all shrinkage.

Staples 100 Village Ave

Okotoks, Alberta, T1S 1Z6

Cashier:

January 2013 to June 14, 2013

• Courteously greet customers.

• Efficiently process transactions within a busy, fast paced environment.

• Operate cash register, scanners and debit/credit terminal.

• Merchandising and maintenance of till area.

• Suggestive selling and email enquirer.

Petcetera 1632 14Ave NE Calgary, AB T1N 1M7

Store Manager: April 2012 to December 2012

• Plan, direct and evaluate daily operations of store.

• Supervision of staff, animals care, overseeing groomers.

• Accountable for cash, scheduling and merchandising.

• Inspect and verify incoming goods received .

• Scanning of goods and download to head office.

• work in a fast paced environment.

• Work under pressure, tight deadlines, handling heavy workloads and attention to details.

7-Eleven 3455 Douglasdale Blvd SE Calgary, AB

Store Manager: 2006 to March 2012

7-Eleven 460 WoodBine Blvd SW Calgary, AB

Store Manager: 2001 to 2006

Subway 350 Shawville Blvd SE Calgary, AB

Store Manager / Supervisor: 1998 to 2001

References upon request:

Contact this candidate