Objective
To obtain a Nursing Home Administrator position with a reputable
corporation.
Profile
Career-oriented with employment in responsible positions requiring
maturity, energy, flexibility, decision-making, teamwork, and creativity.
Strong communication, negotiation, organization, and problem-solving
skills. Able to manage simultaneous projects, and successfully meet
deadlines. Flexible and versatile - able to maintain a sense of humor under
pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences. Excellent team-building skills.
Skills Summary
Project Management Computer Skills Insurance Billing
Written Correspondence Customer Service Accounting/Bookkeeping
General Office Skills Scheduling Human Resources
Marketing & Sales Business Office Manager
Professional Experience
Human resources
FACILITATE ADMINISTRATIVE COMPLIANCE WITH HUMAN RESOURCES POLICIES AND
PROCEDURES.
Administer compensation program and monitor performance appraisal process.
Administer new employee orientation; administer HR required new hire
process including but not limited to pre-employment tests; conduct
reference checks.
Participate in organizational training and development.
Performed Payroll duties and responsibilities.
Collect, submit, and kept copies of garnishments, and insurance enrollment
for employees.
Reviewed downloaded time clock information for completeness and accuracy.
Process all payroll data and maintain payroll records.
Participate in administrative staff meeting and other meetings as
necessary.
Rapidly learn varied computer programs such as Microsoft Office, Microsoft
Word, Microsoft Excel, Microsoft PowerPoint, etc.
Bookkeeping
OVERSEE FRONT-OFFICE OPERATIONS AND PROVIDE IMPECCABLE CUSTOMER SERVICE:
Prepared Daily Operations Reports from relevant data sources.
Assist with telephone support.
Performed Account Payables.
Recorded approved invoices into the computer system and post to proper
accounting period.
Generate and reviewed for accuracy accounts payable reports.
Familiar with paid and unpaid invoice files.
Performed tracking system for regular monthly expenses.
Audited documents to include expense reports, invoices, and check requests
for payment.
Performed accounting functions to include journal entries, accounts
payables, receivables, petty cash, and deposits.
Checked health insurance eligibility for residents.
MARKETING/ADMISSIONS
Interview and tour potential residents and resident's representatives to
collect accurate data on admission inquires.
Follow facility admission, transfer, and discharge policies and procedures
to screen resident's applying for admission for placement in the facility.
Maintain accurate facility census and bed availability.
Explained the facility admission agreement and all attachments to potential
and new residents and resident's representatives.
Employment History
UNITED STATES AIR FORCE
Security Forces, 2001 to 2006
Duties include protection of all properties owned and controlled by the
United States Air Force.
Educated soldiers on safety/ self protection.
Discouraged theft, arson, and vandalism by patrolling various crime zones
throughout the base.
Arrest/detain persons violating the law; assist local police department and
Fire Departments in security and safety related to municipal building
security.
Respond to criminal situations and enforce applicable laws, statutes, and
ordinances.
Perform duties such as traffic enforcement, domestic disputes, warrant
services, summons services, and interviews.
Conduct surveillances and investigations. Develop and maintain sources of
information to deter crime.
Responded to burglar alarms and citizen complaints on the Air Force
property.
AT&T Sales representative- Killeen, T.X.
Telecommunication, 2000 to 2001
Develop sales and marketing skills.
Train new tele-interviewers on effective interviewing techniques for
completion of questionnaires.
Responsible for calling prospective customer to explain type of service or
merchandise offered.
Called residential consumers, discovered their domestic/international
calling needs, recommended programs.
Utilize telemarketing techniques to persuade customers to purchase of
follow up on products or services available.
Record names, addresses, purchases and/or reactions of prospects solicited;
used city and telephone directories to develop lists of prospects.
Contribute to the growth of sales of long distance service. Established
comprehensive leads network with the telecommunications industry.
All positions require ability to interact with people in a wide variety of
work or community environments to obtain accurate data upon which research
and/or sales projections are based.
RIVERSIDE REHABILITATION AND HEALTHCARE CENTER-Austin, T.X.
Admissions Coordinator, 2011-2012
Interview potential residents and their representatives to gather precise
information on inquires.
Maintain accurate facility census and bed availability.
Explained admission agreement and all pertinent information to residents
and resident's responsible party.
Conduct tours of the facility to potential residents and families.
Attended and conducted several marketing events and seminars, to help
promote and advertise the services offered at the facility.
Verified health insurance eligibility and benefits for potential residents.
PINEHURST NURSING AND REHABILITATION CENTER- Orange, T.X.
Nursing Home Administrator, 2012 to 2013
Ability to follow strict budget guidelines with the ability to meet quality
care standards.
Ability to understand P&L reports and financial statements.
Implement cultural change to make facility a more homelike environment.
Monitor monthly budgets of the facility and provide guidance to staff when
needed.
Responsible for the grievance process of residents, families, employees,
etc.
Strong leadership, teambuilding, and management skills.
Knowledge of federal and state regulations for skilled nursing facilities.
Ability to implement, maintain, and follow company's core systems.
Implement and follow company's policies and procedures.
Performed duties such as planning and directing operations of a skilled
nursing home facility.
COTTONWOOD CREEK NURSING AND REHABILITATION CENTER- Cedar Park, T.X.
Nursing Home Administrator, 2013 to 2014
Manage the overall operations of skilled nursing facility.
Responsible for the grievance process of residents, families, and
employees, etc.
Follow guidelines to ensure labor/ppd is within budget.
Implement and abide by company's core systems and values.
Knowledge of rules and regulations for SNF.
Follow guidelines to ensure facility is within budget with expenses.
Provide support to staff to ensure job duties are met.
Ability to increase census, control labor, and expense in a start up
facility.
Education
Ashford university- clinton, I.A.
BACHELOR OF ARTS IN HEALTHCARE ADMINISTRATION, 2007-2009
GPA: 3.75/4.0 (Magna Cum Laude) Honors
Ashford university - clinton, I.A.
MASTERS OF BUSINESS ADMINISTRATION, 2010-2011
GPA: 3.80/4.0 (Magna Cum Laude) Honors
MIDLAND COLLEGE- MIDLAND, T.X.
Administrator- in-Training Program, 2010-2011
TEXAS DEPARTMENT OF AGING AND DISABILITY SERVICES
Licensed Nursing Home Administrator- 10178
.
. References available upon request