Customer Service Sales

Location:

Posted:

August 23, 2014

ALISON DEKOK

Phone: Email: Linkedin:

616-***-**** ******.*****@*****.*** linkedin.com/alisondekok

Objective:

Highly ambitious and entrepreneurial sales professional interested in the National Sales Rep position.

Experience:

Dealer Representative, Krueger International (KI), Grand Rapids, MI April 2013 – Present

• Sell KI furniture to end users throughout West Michigan, focusing on K-12, higher education, and healthcare

markets

• Develop relationships with architectural and design firms through educational seminars and social events

• Promote product line at trade shows and networking events

• Tenacious in building new business, securing customer loyalty, and forging strong relationships with clients

• Provide furniture installation services, and coordinate the delivery, installation, and final inspection of product

Designer/Project Manager, Artisan Building Group, Grand Rapids, MI March 2005 – October 2012

• Advised customers on finish selections for residential construction projects, while maintaning their budgetary

guidelines

• Maintained frequent contact with customers to set expectations of building schedule

• Coordinated cost issues and change work orders between subcontractors and customers

• Scheduled punch list reviews and customer walk throughs

• Represented company at networking and trade group events

Dealer Manager, Basic Communications, Grand Rapids, MI February 2000 – March 2003

• Set goals for, trained, and managed a team of over twenty wireless communication dealerships

• Attained new distributors of wireless products by cold calling, networking, and telemarketing

• Achieved 130 plus percent of quota on a consistent basis

• Coordinated trade shows, radio remotes, and various other marketing activities

Account Executive, Nextel Communications, Grand Rapids, MI January 1999 – January 2000

• Sold Nextel wireless products and services to West Michigan businesses

• Generated add-on sales and referrals by providing superior customer service, and by nurturing customer

relationships

• Consistently achieved and exceeded sales quotas

• Maintained sales activity and prospecting reports on a weekly basis

Education:

Bachelor of Arts, Western Michigan University, Kalamazoo, MI Graduation Date: December 1998

• Major: Political Science, with emphasis on Comparative Politics

• Minor: English, with emphasis on Professional Writing

Awards & Extra Curricular Activities:

• IIDA, Member

• Owen Ames Kimball Women in Leadership, Member

• Ada Vista Elementary PTO, Committee Leader

• 2014 Gold Star Award Winner, Krueger International

• Travel Agent Certificate, Air Ship & Shore, 2001