Sales Customer Service

RESUME

SALES MANAGER (B.E.ELECTRICAL)

KAUSHAL CHAUHAN

B – 201, Kanak Kala – 1 Appt.,

Opp. Seema Hall. Anand Nagar Road.

Satellite, Ahmedabad - 380051

GUJARAT – INDIA

Mobile No: +91-982**-*****

E-mail ID: **********@**********.***

CARRER OBJECTIVES

To give in and contribute the skills and education that I have acquired into a challenging and tough

sales situation in order to achieve the desired result

Dynamic and results-driven Sales Manager with years of successful new business development,

competitive market share expansion, and customer relationship development. Leverages finely-honed

interpersonal and time management skills to successfully manage a team and increase profitability

achieving corporate goals and objectives. Energetic and goal-oriented with a genuine passion for

sales strategy and a well-rounded background in supporting a progressive organization in optimizing

performance and growth. Astute communicator and presenter adept at establishing rewarding

relationships to benefit business growth.

PERSONAL DETAILS

: 6th November 1971

Date of Birth

Gender : Male

Language Proficiency : Gujarati, Hindi, English

ACADEMIC

Qualification University Year Result

B.E. Electrical (PDDC) L.D. Engineering college June - 2003 First class

Gujarat University (Dist.) 66 %

Ahmedabad

Diploma in Electrical L.E. College, Morbi Aug - 1991 First Class

Engineering (Dist.) 67 %

PROFESSIONAL EXPEREINCE - 21 Years

Employer From To Designation

Siemens Ltd. - June – 2008 Till Date Manager – Sales

Ahmedabad

Larsen & Toubro Ltd. January – 2006 May – 2008 Executive – Sales &

Ahmedabad Service

Maize Products Ltd. August – 1998 December – 2005 Engineer – Electrical

Ahmedabad

DCW Ltd. Dhrangdhra November – 1991 July – 1998 Engineer - Electrical

ORGANISATIONAL EXPERIENCE

Siemens Ltd - Ahmedabad June '08 - Till Date

Manager – Sales

Responsibility:

Sales of all electric switchgear products like ACB, Contactors, MCCB, RCCB, ELCB, Relays,

Switches, Timers and protective relays for Motors. Sales for Motor, Monitoring relay, safety relay

& other protective devices.

Job Profile:

To extract business from different customer segments like Industry, Govt. Organization,

OEM and end users.

To achieve ambitious business target with maximum utilization of resources.

Taking care of distribution network of channel partners and ensures timely payment

collection from customers.

To arrange in plant seminars to promote products and to launch new products.

To generate opportunities for business with new customers and new Segments.

Sales & Technical support for all Electrical Standard Products like ACB, MCCB, Starters,

Switches, and Change over switches, etc.

Interaction with Panel Builders, OEM and end user customer for proper application and

maintenance Electrical Switchgear and Control gear Products.

Fault Level Calculation for Customer’s distribution system and help provided for proper

selection of Switch gear and Control gear products.

Technical Training to Channel partner and sales staff about Products and its’ application.

To improve customer satisfaction index with prompt and better service and distribution

network.

Sales of Spare parts and improve the distribution for easy availability of spares.

To appoint new channel partners for smooth operation and execution of business.

Larsen & Toubro Ltd. Jan '06 to May '08

Electrical Standard Products

Executive - Sales & Service

Job Profile:

Sales & Technical support for L & T make all Electrical Standard Products like ACB,

MCCB, A C Drives, Starters, APFC panels, Protective relays, Switches, Change over

switches, etc.

Technical Training programmers and mega seminars arranged for customer awareness

and to increase brand value of Electrical products.

Technical training programme for end user customer. Practical Training at customer’s

premises for maintenance of L & T Make products.

Interaction with Panel Builders and end user customer for proper application and

maintenance Electrical Switchgear and Control gear Products.

Fault Level Calculation for Customer’s distribution system and help provided for proper

selection of Switch gear and Control gear products.

Installation of A C Drives, Auto Power Factor Panels, and APFC relays, Max. Demand

controllers, ACB, Load Manager etc.

Technical Training to channel partner and sales staff about Products and its application.

Practical training to Approved Service Centre and to develop service center with latest

equipments necessary for servicing Jobs.

Continuous assessment and analysis of service center activities and to improve the

efficiency of service to customer’s satisfaction.

To maintain History of service call and responsibility to solve customer service call within

short time with quality work.

Sales of Spare parts and improve the distribution for easy availability of spares of L & T

make Products.

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge.

KAUSHAL CHAUHAN

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