PEETER SAM
Mobile: +91-944******* / +91-80-257***** ~ E-Mail: *********@*****.***
Seeking assignments in Business Analysis and Project Management with
leading organisation of repute in IT Industry
PROFILE SUMMARY
. Performance driven professional with over 13 years of expertise in
Software Industry
. Adept at determining requirements, technology planning and ensuring
project delivery with the quality specifications
. Rich experience in all facets of software project life cycle - from
initial feasibility analysis and conceptual design through
implementation, user training, support of windows & web based
applications
. Proficient in understanding and coordinating client's needs /
enhancements & customizing the product accordingly
. Successfully worked for the development of functions across different
domains like Telecommunication, Power, Energy, Healthcare, HR and Banking
and also qualified in Agile Software Development Environment
. An effective communicator with quick learning and analytical abilities
ORGANISATIONAL EXPERIENCE
Nov'07- Till date with MphasiS, Bangalore as Senior Business Analyst and
Project Leader
Feb'06-Oct'07 with VXL eTech, Bangalore as Senior Software Engineer
Oct'00-Jan'06 with MAC India Ltd., Bangalore as Software Engineer
Key Result Areas:
. Conducting system study, business planning, requirements mapping and
coordinating with team members for system design & integration,
implementation, etc.
. Creating Business Requirement Document - BRD and Software Requirements
Specification - SRS
. Analysing different technologies & suggesting the most viable one, to
ensure client's requirements are met
. Contributing to the design, development, testing, troubleshooting and
debugging of the software
. Working on application enhancements to meet complex business needs of the
client
. Managing helpdesk support/ services for clients and ensuring satisfactory
resolution of all issues (technical and project-related) on priority
basis
. Interacting with clients for requirement gathering, risk assessment and
finalisation of the functional specifications
. Generating and compiling reports based on findings, with causes &
solutions to systems issues
. Essayed a stellar role in:
o Conducting case / system / business process study for project
scoping
o Understanding the technical & functional specifications and assist in
designing, testing, troubleshooting and debugging of the applications
o Performing Business Analysis, Stakeholder Analysis, Risk Analysis,
Requirements Planning & Management, Elicitation of Requirements,
Feasibility Study, Solution and Validation
o Providing post-implementation, enhancement and maintenance support to
client for application
. Executing test plans & gap analysis to ensure that business requirements
& functional specifications are tested & fulfilled
. Responsible for final testing of applications and delivering projects on
time to onsite
. Contributed significantly towards analysing and providing solutions,
process mapping, workflows - BPM and business process reengineering
. Dexterously involved in documentation & modelling including enterprise
data modelling, process flow diagrams, business case, use case diagrams,
activity diagrams, wireframes & prototypes
. Contributed to Agile Processes, User Stories, Poker Estimation and
Iteration Planning
EDUCATION
. Bachelor of Engineering in Electronics & Communication from KSR College
of Technology, Erode, Tamil Nadu with 67% marks in 1998
. Diploma in Electronics & Communication Engineering from SSM Polytechnic,
Tirur, Kerala with 66% marks in 1991
. Technical High School Leaving Certificate from THS, Kunnamkulam, Kerala
with 73.1% marks in 1988
PROFESSIONAL TRAININGS
2013 Release and Deployment Management from Mphasis, Bangalore
2012 Business Communication from Mphasis, Bangalore
2010 Business Analyst Advanced Training in Aarambh Scheme from
MphasiS, Bangalore
2010 Business Analysis Competencies from Mphasis, Bangalore
2009 Risk and Incident Management from Mphasis, Bangalore
2009 Front Line Manager Training from Mphasis, Bangalore
2008 Function Point Counting from Mphasis, Bangalore
2008 Project Management from Mphasis, Bangalore
2007 Effective Time Management from Mphasis, Bangalore
IT SKILLS
Languages C++, Visual C++, .NET and Visual Basic
Domain Telecommunication, Power, Energy, Healthcare,
HR and Banking
Technologies Windows and MFC
RDBMS MS Access
Design Tools MS Visio and BPM Singularity
Testing Tools Win Runner
Microsoft Technologies Project Plan, PowerPoint and Excel
Web Technology HTML
Source Code Control MS Visual Source Safe
PERSONAL DETAILS
Date of Birth 25th May 1973
Residential Address #8, 15th Main, Hongasandra, Bangalore - 560068
Languages Known English, Malayalam and Tamil