Zachary O. Steele (Quality Excellence)
Phone: 505-***-**** or Email: ******@*****.***
Current Location: Charlotte NC
PROFESSIONAL SUMMARY
Many years experience in Quality / Project engineering with years as:
Quality Engineer, Project Manager, Project engineer, Operations Mgr., and
M.E... I have extensive knowledge and experience with: Gage R&R,
Statistical analysis, AS 9100 compliance, ISO certifications, as well as
the following Quality skills: VOC, CAPA, Poke Yoke, 5 Whys, 5S/6S, Cause
and Effect, Blue Print reading, First Article Inspections, Pareto Analysis
as well as, implementation of Lean Principles, SPC, TQM, and Six Sigma
(DMAIC)
PROFESSIONAL
EXPERIENCE
Lions Gate Security Inc. Jan
2014 - Present
VP of Sales and Marketing (Eastern Regions USA)
Developed and implemented Eastern USA Start-up
. Direct and coordinate company sales and marketing functions
. Developed and coordinate sales selling cycle and methodology
. Direct and oversee the company marketing function to identify and develop
new customers
. Research and develop strategies and plans which identify marketing
opportunities
. Analyze and evaluate the effectiveness of sales, methods, cost, results
. Develop and manage sales and marketing budgets
. Plan and coordinate
Jacobsen Mowers - a Textron Company Jul
2013 - Dec 2013
Supplier Quality
Developed and installed supplier improvement programs for Key suppliers
. Lead teams of engineers and productions personnel to resolve supplier
related issues
. Worked with manufacturing to introduce (Supplier related) Quality
improvements
. Lead team of Engineers and Project manager to implement Supplier Quality
metrics
. Implemented weekly supplier quality meetings
. Ensured ISO/TS 16949 compliance APQP/ PPAP
. Improved customer satisfaction by use of C.I. Program
. Provided extensive Technical and program management support
. Responsible for Supplier Quality development and maintenance, as well as
Process Quality control and monitoring, and Also responsible for APQP,
And PPAP and control plan generation and maintenance and non-conforming
material (NCM) management
Reason for leaving
Successful completion of 6 month Contract assignment.
Cummins Power Generation May
2011 - Dec 2012
Quality Leader (Americas)
. Developed and installed Quality Reporting system
. Defined KPI and developed methods for monthly reporting.
. Completed Cummins 6 Sigma Training classes (Green Belt & Six Sigma
Sponsor)
. Developed Quality report document to define standardized monthly quality
metrics then exported Quality data Quality reporting processes to
Europe, Singapore, Mexico, Canada, and Brazil
. Worked with Suppliers to resolve Sheet Metal forming, Machined Parts,
Bar, Quality issues
Reason for leaving
CEO announced plan to lay off 1,500 employees Oct 2012. I was laid off
\due to lack of seniority.
Goodrich Aerospace Burnsville MN Jul
2010 - Dec 2010
Supplier Development Engineer (SQE) Corporate Project
Electronic manufacturing of Aerospace systems for US Government. - Provider
of Aerospace electronics system
. Supported PCB / Electronics / Box Assembly and mechanical Supplier
Development for new and existing suppliers who augment Goodrich
operations and production capabilities at the Goodrich campus
. Planned scheduled and visits to Key Goodrich Suppliers and performed
Supplier Deep Dive risk assessment and review of internal business
systems such as: continuous improvement and quality systems, tooling and
equipment capacity studies, review of material acquisition methods,
personnel, financial review
. Part of the assessment team and commodity managers to recommend and
monitor changes and Improvements at suppliers
. Ensured that recommended changes were documented and tracked utilizing
the Goodrich Supplier development software
. Designed summary reports to record Assessment findings which were
presented to local management, then sent up the chain for review by the
Executive Leadership Team
. Technical specification review and resolution
Reason for leaving
Successful completion of 6 month Contract assignment.
Honeywell Aerospace Albuquerque NM (Aerospace contract)
Oct 2008 - Sep 2009
Senior Advanced Manufacturing Engineer (A.M.E.) Corporate wide project
Aerospace systems for US Government - Project Engineer for Military Systems
electronics provider. Responsible for delivering innovation in technology
through advanced design and manufacturing processes, and global
collaboration with industry, academia and government (118K worldwide
employees / 92 plant locations)
. Utilized specific Six Sigma, Producibility, DAMAIC, Green Belt, MRL and
ERP tools, to understand the condition of manufacturing operations, then
recommend process improvements.
. Extensive experience with SAP data mining using SQL queries and Excel
Pivot tables
. Developed and implemented plans for process improvements and acted as
Team Lead in cross-functional projects to reduce manufacturing cost,
lowering the Cost of Poor Quality (COPQ) metric
. Obtained Honeywell Six Sigma/Lean Green Belt certification
Reason for leaving
In 2010 Honeywell implemented massive layoffs, downsizing, furlough
programs, designed to reduce headcount.
I was laid off due to lack of seniority and lost of Government Aerospace
contracts.
Sensus Metering Systems Inc. Uniontown PA and Raleigh NC
Dec 2006 - Jul 2008
International Operations / Project Manager / Project Engineer
Energy industry - Provider of RF meter reading technology for plants in
Uniontown PA, Norwalk OH, Chihuahua Mexico and Juarez Mexico.
. Responsible for the successful planning and implementation of transfer to
Maquiladora plants in several Mexican cities
. Had strategic responsibility for implementation and expanding the Multi-
million operations by over 200% per month
. Managed a diverse, multi-functional International support group which
included development engineers, planning group, metrology engineers,
technicians and logistics personnel
. Reviewed and monitored project progress to assure quality and adherence
to requirements of contract documents.
. Implemented Production process improvements resulting in significant cost
savings and cycle time reductions
. Conducted daily production planning meetings for two sites in Mexico and
two USA facilities.
Reason for leaving
Mexican Drug cartel presence and assassinations in Juarez during 2007 and
2008 made daily trips unsafe.
USA Government proclaimed Juarez Mexico Unsafe for American citizens.
Sparton Electronics Jackson MI (Jackson Mi. Plant Closed)
Apr 2004 - Dec 2006
QE/QC Supervisor, Project engineer for MRB and RMA
Aerospace Electronics Supplier utilizing ISO 9000-2000 & ISO 13485 and ROHS
compliant processes
Project Engineer responsible for utilizing FMEA, Control Plans and IPC
610 to predict process shifts, avoid manufacturing defects, and steer SPC
operations
Tier 1 Supplier for Aerospace PCB and Box Assembly utilizing FMEA,
Control Plans and IPC 610 to predict
Process shifts, avoid manufacturing defects, and drive SPC processes
Responsible for the implementation, monitoring and continuous improvement
of the quality engineering and quality assurance systems at leading
aeronautical electronics contract manufacturing facility providing high
reliability product for FAA and NASA applications
Responsible for the overall development and implementation of
manufacturing strategies and quality systems
Provided hands-on support for resolving complex production issues as well
as technical liaison with customers and suppliers
Ensure all business units/work cell performance metrics are monitored
using quality trend charting, Pareto and defect data analysis techniques
. Team Leader for Sparton Electronics' first Six Sigma Green Belt team' in
2005 utilizing DMAIC GB projects, DFSS product development projects and
Transactional Value Stream Mapping
. Trained all employees in the use of Six Sigma and Lean principles
. Mentoring other Green Belts on their own projects, while providing
technical support in the application of statistical analysis tools
. Implemented new 'QA based training cell' that drove defect detection and
defect reduction, saving approximately $35,000 per year
Reason for leaving
Plant closed.
Solectron Charlotte NC Aug
2002 - Jul 2003
Senior Test and Repair Technician
Contract Electronics Manufacturing facility
. Debug repair of RMA (returned) Cisco Server mother boards and daughter
cards
Performed in-circuit and functional test of Cisco Server boards
Reason for leaving
Successful completion of contract assignment.
Solectron Columbia Apr
2001 - Aug 2002
Supply Chain Sr. Quality Engineer / Project Engineer
OEM Electronics Manufacturing
. Generated Quality Work instructions and procedures
. Successfully teamed with RMA coordinator to authenticate, disposition and
repair all RMAs from Customers
. Extensive contact with customers to progress reports on continuous
improvement tasks
Efforts resulted in maintaining customer satisfaction which led to
contract renewals
Reason for leaving
Successful completion of contract assignment.
Sanmina / NCI Alabama Feb
2000 - Jan 2001
Quality Engineer and SMT (ROHS) Project Engineer
Contract Electronic Circuit Board and Assembly
. Quality Engineer responsible for data collection and developing QA data
report metrics targeted at driving defect reduction by using root cause
corrective action and DMAIC techniques
. Team Leader on 'bone-pile' inventory recovery project that eventually
saved the company well over $1,000,000
IBM (Locations): Burlington VT, East Fishkill NY / Poughkeepsie NY,
May 1981 - Feb 1998
Manassas VA, Charlotte NC
Worked full time at IBM (during day) while taking undergrad Engineer
classes at night
. Quality Control inspection
- High magnification inspection of silicon circuitry
. Quality Engineer (Process Quality)
- Developed Procedures
- Used Quality data to drive performance improvements
- Review and analysis of data then generate monthly management reports for
management team
. IBM Fast Track (approx. 7 years) Management resource training
Fast Tract Assignments included
1. Supplier Improvement Engineer
Responsible for Supplier performance/improvement at IBM Bromont Canada
& Vendor Bucks County Pa
2. Reliability Lab
Optimized process then transferred operations From New York to
Manassas VA
Impact shock testing
3. Project leader For Corporate Wide Statistical Process Control (SPC)
initiative
Installed SPC processes / X-Bar and R Control Charts
Trained Engineers/ managers, operators on SPC, principle, ideas,
techniques
Used SPC to drive improvements
4. Project Lead for Malcolm Baldrige Award committee (Charlotte NC)
circa 1991
Won Malcolm Baldrige National Quality Award
5. IBM Manager (3rd Shift)
Managed manufacturing dept., test dept., technicians, Maintenance
department
Extensive IBM training at corporate headquarters
Reason for leaving
IBM exited the computer manufacturing business, sold locations to CEM
companies and laid off or downsized thousands of employees. I was among
the thousands.
CERTIFICATIONS
Green Belt certification projects at: 1 MMTC 2005 (Detroit MI)
2 Honeywell Aerospace 2009 (Albuquerque NM)
3 Cummins Power Gen. 2011 (Fridley MN)
EDUCATION
Southern Illinois University Carbondale Illinois BS Industrial
Engineering Technology
. Strayer University RTP Campus - class of 2013 MBA International
Business
. Over 240 hours of continuing professional development classes
. Expert level Knowledge of Microsoft Office Suite: Word, Excel,
PowerPoint, Visio as well as Outlook / E-mail
. Over 10 years of Proven Project and Time Management Skills