Sales Customer Service
Resume:
Brandon J. Smith
Email : ***************@*****.***
Mobile: (717) 333-
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Professional
Experience:
Enterprise Commercial Trucks Lancaster,
Harrisburg PA Branch Manager
July 2013 - July 2014
Account Specialist
July 2012 - July 2013
( Signed contracts with more than 20 new accounts for commercial
truck rental in first year by personalizing and utilizing the
Enterprise Value Proposition and Enterprise Sales process
( Sales recognition:
7 Elite Club three times
8 First double winner in Truck by topping the matrix and qualifying for
protection product sales in same month
( Provide high level, hands on customer service to new, existing
and prospective customers (consistently do what it takes to get
the job done for the customer)
( Utilized previous experience in truck leasing to negotiate new
account deals for Enterprise at more competitive rates, thereby
making more money for the company and still making customers
happy (found the gap in between competitor pricing and
Enterprise current pricing in order to maximize profit and still
land new accounts)
( Gained a working knowledge and understanding of the
intricacies of running an Enterprise branch
Franklin and Marshall College
Lancaster, PA Assistant Men's Basketball Coach
May 2010 - July 2012
( Recruited prospective student-athletes by explaining the
benefits of a postsecondary education and the many advantages
that Franklin and Marshall has to offer.
( Activities included: Scouting prospective student athletes in
their home towns - or at tournaments or games in other
locations; talking with prospects over the telephone to discuss
their college decisions and encourage them to attend F&M
( Assisted high school students with their college preparation
by walking them through the application and financial aid
processes.
( Worked closely with current players on daily skills and drill
development/execution
Penske Truck Leasing
Lancaster, PA
Rental Sales Representative (Reading, Lancaster and Pottsville)
April 2008 - May 2010
( Managed over 1,000 commercial rental accounts
( Exceeded sales goals in 2009 by achieving:
> 180% of New Revenue Goal
> 120% of New Accounts Goal
> 175% of Rental to Lease Conversion Goal
( Generated $800,000 in new business revenue in 2009
( Responsible for $1,851,430 total revenue in 2009
( Sales territory was one of the largest in the company
(previously managed by two sales reps)
( Managed seven management trainees at three different Penske
rental locations
( Sales courses include: Integrity Selling, Socratic Selling,
Effective Time Management, and Closing Deals
Management Trainee
October 2006 - April 2008
( Consulted with customers as to the type, quality and quantity
of merchandise sought for rental
( Managed the rental process from initial consultation and
recommendation of services through final return of vehicle,
including necessary paperwork, documentation and payment
processing
( Provided telephone sales assistance and support to new and
existing rental customers
( Responsible for coordinating and managing vehicle demand with
availability
Brandon Smith
email : ***************@*****.***
1130 Watson Ave.
Mobile: (717) 333-
0264 Lancaster, PA 17603
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Education: Franklin & Marshall College
Lancaster, PA
( B.A. in Government (Minor in Anthropology)
May 2008
Governor Mifflin Senior High School
Shillington, PA
( High School Diploma
June 2002
Activities/ ( Franklin & Marshall Varsity Men's Basketball Captain (2005
and 2006)
Awards: ( Two-time All Centennial Conference First Team
(2005 and 2006); Second Team (2004)
( Two-time Division 3 Middle Atlantic All-District Second Team
(2005 and 2006)
( 2006 Division 3 Preseason All-American
( All-time leading boy's basketball scorer at Governor Mifflin High
School (1,423 career points)
( Phi Kappa Tau Fraternity
Additional ( Proficient in Microsoft Office Suite (Word, PowerPoint,
Excel)
Skills: ( Comfortable using sales database management software -
experience with Enterprise CRM
and Penske's propriety Rentalnet and Salesnet
Contact this candidate