Customer Service Sales

COVER LETTER

Elias Beauchamp

Tel. USA 863-***-****

Tel: 011***-***-****/011**-***-*** 9112

SKYPE(eliasbeauchamp)

**************@*******.***

Dear Sir or Madame:

My name is Elias Beauchamp. English is my native language and I also speak Spanish fluently. I

have acquired experience in many fields and while living in the State of Pennsylvania I owned

my own business. I have experience in administration, interviewing, hiring, training, customer

service, B2B Sales, teaching, interpreting, translation, writing, editing, insurance underwriter,

real estate sales, property management, budgeting, occupational health, inventory control,

business management, marketing, office assistant, logistics, forklift driver, production,

appointment setter, accounting and manufacturing and warehousing experience, among many

other skills and abilities.

I have experience hosting training courses and/or conferences; so public speaking or

engagements are never a problem for me. While in Colombia I have worked with distressed

communities and I have provided them the tools and resources to succeed. I am actively working

with ExPresident Alvaro Uribe Velez and about 39 Colombian Legislators to create laws that will

benefit families in impoverished communities. I have exceptional networking skills and the

ability to make all my endeavors successful. I have excellent management and communication

skills and I know this will make me a great asset for your company.

The enclosed resume provides an outline of my education an experience but does not convey

adequately my enthusiasm in reaching new goals and frontiers. I am eager and excited about

turning a new chapter in my life. I hope that we can arrange an interview at your earliest

convenience. I appreciate your consideration of my application.

Thank you for your time.

Sincerely,

ELIAS BEAUCHAMP

JOB RESUME

PERSONAL INFORMATION

Name: Elias Beauchamp

Date of Birth: July 31st, 1975

Civil Status: Married

Identification: 439742094 (U.S Passport)

Address: 1326 Sunset Ave. Lakeland Fl.

Telephone: 863-***-****

E-mail: **************@*******.***

SKYPE(ELIAS BEAUCHAMP)

EDUCATION

HIGH SCHOOL: Reading Area Community College

3rd Street Reading, Pennsylvania 19602,

U.S.A

July 11th, 1994

THEOLOGY: Mizpa Christian University (Lakeland Campus)

3404 N. Florida Ave. Lakeland Florida,

U.S.A

June 22nd, 2008

ENGLISH PROFESSOR: OXFORD SEMINARS (TESOL/TESL/TEFL)

12335 Santa Monica Blvd., Suite 337

Los Angeles California, 90025 U.S.A

WORK HISTORY

Company: CTS LANGUAGE LINK

Address: 911 Main Street, Suite 10

Vancouver, Washington 98660

Phone 360-***-****

Position: Translator/Interpreter

Dates: 2011 to Present.

Supervisor: Yasema Tratz

DUTIES

• Interpret for clients.

• Translate documents, etc.

Company: PUBLIX SUPERMARKERTS INC.

Address: P.O. Box 407, Lakeland Florida, 33805, U.S.A

Position: Logistic Specialist.

Dates: October 2007 to April 2010

Supervisor: Jeff Camp.

Telephone: 863-***-**-** U.S.A

Salary: $15.15 Hour

DUTIES

• Inventory Control.

• Heavy Equipment Driver.

• Customer Service.

• Product Transportation.

• Logistics/Forklift Driver

Company: LAS AMERICAS NIGHT CLUB INC.

Address: Rt. 17 and Cypress Gardens Blvd.

Winter Haven Florida, U.S.A

Position: General Manager

Dates: August 2006 to September 2007

Supervisor: Maximo Batista

Telephone: Out Of Business

Salary: $20.00 Hour

DUTIES

• Interview and Hire Personnel.

• Accounting and Budgeting.

• Night Club Management

• Advertising.

• Customer Service.

• Hands-on Management.

• Security.

Company: CHRISTIAN CHURCH THE TRUTH INC.

Address: 540 Broadway St., Bethlehem

Pennsylvania 18015 U.S.A

Position: Executive Administrator.

Dates: September 2001 to July 2006

Supervisor: Félix Juan Alicea

Telephone: 584-***-**** U.S.A

Salary: $32,000.00 Year

DUTIES

• Leasing & Evictions

• Interviewing, Hiring, Training & Employment Termination

• Management of 9 Communities

• Storage Units Administration.

• Accounting and Budgeting

• Customer Service.

• Advertisement.

• Security.

PERSONAL REFERENCES

Name: María Gladys Hidalgo Hernández

Occupation: Executive Director

Relationship: Sister-in-law.

Telephone: 011-***-***-** 91

Name: Eneida Perez

Occupation: Small Business

Relationship: Sister

Telephone: 863-***-****

Name: Sonia Vera

Occupation: Professor (Dean)

Relationship: Friend

Telephone: 863-***-**-** (U.S.A)

SALARY REQUIREMENTS: $52,000.00 plus Yearly Bonus NEGOTIABLE

As the Mobile Home Property Manager I will operate a profitable and service minded

COMMUNITY through the successful development of a team that can consistently

deliver results. I will be responsible for all aspects of managing the community including;

managing any associates and overseeing community operations to achieve sales,

service, customer satisfaction and profitability goals. I will also be accountable for

budget including labor cost and overall expenses.

CORE JOB COMPETENCIES

1. CUSTOMER SERVICE:

As the Mobile Home Property Manager I will…

a) Create legendary experiences for our tenants and prospective tenants as a hands-

on-manager.

b) Fully understand tenant's needs and expectations.

c) Anticipate and respond to tenant's current and future needs.

d) Build effective relationships with tenants.

e) Communicate a courteous, cooperative and friendly attitude towards tenants.

Prospective tenants and co-workers.

f) Keep a reasonable balance between tenant’s requests and the Mobile Home

Property’s interests.

g) Demonstrate awareness of how the employee’s behavior affects internal and external

customer satisfaction.

h) Stand to meet and greet tenants and prospective tenants encountered at the office

and during normal community rounds.

i) Respond to tenant problems and issues immediately using an established format and

process.

2. SALES

a) Demonstrate thorough product knowledge to meet prospective tenant’s needs.

b) Use marketing techniques to reach new tenants.

c) Assume responsibility for and take charge of personal success in the Mobile Home

Property’s performance; seek out opportunities to learn more and improve service

skills.

d) Use my net working abilities to bring additional Business to .

e) Develop and execute strategies to drive rental sales up.

f) Operate the Mobile Home Property profitably and minimize potential for loss.

g) Utilize sound systems and routines to maximize payroll efficiency.

h) Use Social Networks to increase business.

3. COMMUNICATION

a) Show respect for others' viewpoints.

b) Communicate with Integrity and Respect that is in alignment with the Mobile Home

Property’s Mission.

c) Genuinely solicit and listen to others' opinions; accept constructive feedback and

respond in a manner consistent with the Mobile Home Property’s Mission.

d) Listen to understand.

e) Ask questions to clarify and ensure understanding.

f) Keep self informed by reading the Mobile Home Property’s information provided and

seeking out information needed.

4. INNOVATION

a) Think outside given parameters to see if there's a better way and share ideas with the

Community’s owners.

b) Engage in team meetings and training classes in a positive way.

5. SELF DEVELOPMENT

a) Participate in training and learning opportunities provided.

b) Take ownership and be responsible for own career by seeking out and acting on

opportunities to learn and take on additional responsibilities.

c) Take initiative.

6. TEAMWORK

a) Contribute to the cohesion and productivity of the team.

b) Participate in meetings in an active, cooperative and courteous manner.

c) Follow any regulation set forth by Corporate.

d) Show willingness and ability to cover or help in any position whenever necessary.

e) Help and respect any team members.

f) Resolve issues with employees professionally and proactively, in accordance with the

Mobile Home Property’s Policies.

g) Arrive to work on time.

7. TECHNOLOGY

a) Navigate and perform all computer operations.

b) Develop proficiency using Mobile Home Property’s Computer System.

8. FINANCIAL

a) Figure out production needs and staff performance accurately.

b) Solve the Mobile Home Property’s problems using the tools given.

c) Make scheduled calls to vendors.

d) Process invoices and certified mailings.

9. STAFFING

a) Identify any staffing needs at the Mobile Home Property.

b) Make sure not to over or under staff.

10. Mobile Home Property OPERATIONS

a) Conduct day-to-day business in a manner consistent with the Core Operating

Standards.

b) Understand and work according to the business plan, goals: know the performance

expectations (including production goals, task lists & cleaning duties, etc.).

c) Have on sight the Safety Data Sheets and make sure all employees are properly

trained on it. It will be my commitment to eliminate injury risks and diminish any potential

worker’s compensation claims.

d) Make sure the Mobile Home Property complies with any OSHA Regulations.

e) Maintain the Mobile Home Property premises in optimal conditions.

ELIAS BEAUCHAMP

ID. #439742094 PASSPORT

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