Manager Operations

Terry L. Williams

615-***-**** (Home) 615-***-**** (Cell)

Old Hickory, TN 37138

E-Mail: ********@***.***

CAREER SUMMARY

Over twenty-five years experience in a variety of transportation and manufacturing industries.

Recognized for strong technical and leadership in program management. Highly experienced in

quick analysis and trouble shooting, in addition to problem solving and training in manufacturing

and service related industries.

EDUCATION

University of Michigan, BA, 1988

EMPLOYMENT HISTORY

Certified Finishes, Inc. Hermitage, TN 2004 - 2012

Plant Manager

Managed aluminum finishing company.

Oversaw operations and supervision of all departments; and overall business functions.

Responsible for procuring and maintaining customer base.

AMTRUST, Inc. Paducah, KY 2001 - 2004

Operations Manager

Managed newly started three division Armored Car Company serving major retail stores,

banks; including Harrah’s Casino in the western Kentucky market.

Services included transporting secured money for businesses to banks, the Federal

Reserve & maintaining and replenishing ATMs.

Additional services included providing bank and business security personnel and running

confidential document courier routes.

Transit Solutions, Inc. Nashville, TN 1993 - 2000

Operations Director

Established new business development and administration.

Responsible for vendor negotiations and training for several bus and mass transit vehicle

manufacturing and service clients.

Initiated and implemented cost savings of seven hundred thousand dollars for

international coach manufacturing company.

Technical Training, Inc. Rochester, MI 1988 - 1992

Regional Director

Responsible for profit/loss, functions and direction of technical instruction at four Ford

Motor Company new vehicle training facilities in Midwest U.S.

Additional duties included needs assessment, curriculum development, design &

coordination, classroom instruction and new vehicle update seminars.

Williams, Terry, Resume Page 2

Chrysler Corporation (Chrysler Learning Division) Detroit, MI 1983 - 1987

Program Manager

Managed staff of automobile and heavy truck & bus technical instructors.

Responsible for classroom training, new instructional material development and

administration.

Southeastern Michigan Transit Authority (SEMTA) Clinton Twp., MI 1976 - 1983

Line Haul Bus Maintenance Supervisor (1980-1983)

Supervised technical personnel of mass transit facility.

Journeyman "Class I" Diesel Coach Technician (1976-1980)

Duties included all related large coach maintenance of engine, drive train, electrical, air

conditioning, and suspension systems. Headed special coach problem diagnosis team.

ADDITIONAL EDUCATION AND CERTIFICATIONS

ASE LICENSES AND CERTIFICATIONS

Heavy Truck: Diesel Engine, Drive Train, Transmission, Brakes and Suspension systems.

Automobile: Engine, Drive Train, Transmission, Brakes, Electrical, and Air Conditioning

systems.

PROFESSIONAL DEVELOPMENT COURSES IN:

• Business Communications • Proposal Writing • Contract Compliance

• Effective Management • Business Economics • Business Accounting

PROFESSIONAL INVOLVEMENT

National Federation of Independent Business

Independent Armored Car Operators Association

University of Michigan Alumni

ADDITIONAL SKILLS & ACCOMPLISHMENTS

Accomplished writer of technical service materials for General Motors’ cars, GM Truck and Bus

and Navistar, producing step-by-step service manuals.

KEY SKILLS: Plant Manager, Operations Manager, Director of Operations, Regional Director, Professional

Trainer

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