Human Resources Manager

Beth A. Williams, M.B.A.

*** ****** ** * ( Canal Fulton, OH 44614 . 330-***-**** . 330-***-****

**** ** ***** **. ( Leesburg, FL 34748

*************@*****.*** . http://www.linkedin.com/in/bethwilliams

Senior Manager: HR; Organizational Development and Employee Relations

Strategic and highly influential leader in diverse organizations, applying

15+ years of experience to the achievement of exceptional business

development, operations performance, and organizational excellence.

. Demonstrated expertise in business development, operations, human

resources administration, marketing, sales, fiscal oversight, and

enterprise and customer satisfaction while driving cost reductions by

15%.

. Conduct needs analysis to drive policy and procedure development,

implementation toward sustainability, program and project management, and

process improvement via metric development and control.

. Excel in procurement, supply chain management, and order fulfillment,

logistics, and transportation management, reducing expenses by 10%.

. Transform corporate cultures, and realize savings in excess of $5M,

focusing on quality, efficiency, and stakeholder satisfaction.

. Strategic workforce planning, recruitment, training; focusing teams to

outperform organizational expectations.

. Pursue opportunities to expand role of assignment and achieve continuous

improvement.

Professional Experience

VXI Global Solutions, LLC, Canton, Ohio 2011 - 2014

VXI Global Solutions is a leading provider of business process and

information technology outsourcing specializing in call center and BPO

services, software development, quality assurance testing, and

infrastructure outsourcing.

Human Resource Manager: Managed New Business & Site Launch activities

growing site from 101 to 1,200+ employees, participated in new business

presentations awarding 2 new client programs and expanding to 5 new lines

of business.

Responsibilities included:

. Directed employee and community relations, payroll for 120 salaried

employees, new benefit plan rollouts for 3 plan years and monthly

enrollments, leadership development and culture change rollout to 150

leadership and support staff members driving 10% reduction in

attrition.

. Lead new employee workforce planning, recruitment, and on boarding.

. Lead employee engagement including Employee Activities Committee and

coordinated employee event planning.

. Successfully resolved UC, WC, OSHA, & EEOC claims.

. Analyzed, implemented and developed new policies in addition to

developing organizational plans for performance reviews and succession

planning.

. Lead Emergency First Response team.

Stark County Educational Service Center, Canton, Ohio 2010 - 2011

Substitute Teacher: On call to assist Career-Technical educators throughout

the county with student instruction in various areas including Business,

Management, Marketing, and Manufacturing as well as core course work in

grades K-12.

Beth A. Williams, Canton, Ohio 2008 - 2011

Self-started business consultancy to not-for-profit and profit-driven

organizations.

Project Manager & Business Consultant: Demonstrated entrepreneurial

capability through establishment of consultancy focused on service to

various civic and private organizations.

. Acted in capacity of Project Manager, State Program Coordinator,

Organization Liaison, Volunteer Recruitment Director, Marketing-Media

Relations Manager, Fundraising & Sponsorship Director, and Event

Planner.

. Coordinated a statewide speaker's tour to raise awareness of States'

rights and the U.S. Constitution.

Provider of personalized culinary services: Realize outstanding

leadership of enterprise through roles as Personal Chef and Catering

Consultant.

. Orchestrate business development, operations, finance, marketing,

sales, sourcing, procurement, product management, distribution, and

media, community, and client relations while optimizing as many as 3

direct reports.

Campaign Manager: Drafted and drove plan for grassroots campaign to

include political positioning, project management, marketing, media

relations, social media strategy, event planning, and team leader

coordination.

Stoneridge, Inc., Lexington, Kent & Warren, Ohio 1997 - 2000, 2004 - 2008

Tier 1 and 2 supplier to automotive and transportation industries with

1,200 non-union employees.

Senior Human Resources Generalist, Hi-Stat Division 2005 - 2008

Human Resources Generalist, Hi-Stat Division 2004 - 2005

HR Manager, Alphabet Division 1997 - 2000:

Recruited staff in highly volatile automotive environment, and oversaw

community, media, and staff relations. Engaged as leadership team member,

championed Leadership Improvement Program involving 50 supervisory and mid-

management team members, and voluntarily steered million-dollar project

involving 40 globally dispersed Managers.

. Applied Lean & Six Sigma methodologies to reduce costs by nearly

$300K.

. Designed and headed staff training program, resulting in 12% increase

in retention.

. Achieved 2 million staff hours worked without lost-time accident and 3

Safety Improvement Awards from State BWC

. Facilitated division's receipt of Inventory Management Award, and

attained recognition as Outstanding Business Partner by CollegeNOW

program on 2 occasions.

Ed Tech Services (A2Z iTV, Inc.) 2001 - 2004

Ed Tech is a provider of technology system and software development and

construction with staff of 50.

Director of Risk Management & Human Resources 2002 - 2004

Director of Human Resources 2001 - 2002

Oversaw staff, community, and media relations while driving business start-

up, expansion, closure, and merger. Supervised office staff of 5 and led

project staff of as many as 15 engaged in achievement of organizational

objectives and provision of timely and cost-efficient project deliveries.

Facilitated contract awards for technology network installations with

average value of $1.5M, and guided supply chain and installation projects.

Gregory Industries, Inc., 2000 - 2001

Gregory is a provider of steel and formed metals products with 500 union

and non-union staff.

Human Resources & Safety Manager Defined processes for new department,

established 3-year strategic plan, oversaw implementation of HRIMS, and

launched operations. Drafted and drove high-impact staff training programs.

Resolved labor disputes through grievance procedures, resulting in savings

of $10K.

TeamMucho.com (TEAM America Corporation) 1992 - 1997

Team America is a PEO or staff leasing agency serving as many as 700 union

and non-union employees.

Human Resources & Organizational Development Manager

Directed staff, community, and media relations, met human resources

requirements for client companies, and resolved liability claims.

Education

M.B.A., Management, Mount Vernon Nazarene University, Mount Vernon, Ohio

B.A., Business Management, Walsh University, North Canton, Ohio

Certification

Six Sigma Green Belt . Senior Professional in Human Resources (SPHR) . OSHA

30-Hour

Professional Training

ISO9000 . ISO14001 . QS9000 . TS16949 . Franklin Covey Project Management .

Lean Manufacturing

Tools for Continuous Improvement . Hazardous Waste Management . Radiation

Management

OSHA Safety . Ergonomics . Team Building . Conflict Resolution . Balanced

Scorecard . SPC . Six Sigma

Technical Skills

Microsoft Office . Go-To-Meeting . SharePoint . WebEx . a multitude of

others

Professional Memberships & Community Involvement

SHRM . Chamber of Commerce Representative . Community Economic Development

Committee Representative

County Safety Council Board of Governors . P16 Program Partner . American

Red Cross Volunteer

Junior Achievement Volunteer . Ohio Reads Volunteer . CollegeNOW Business

Partner

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