Customer Service Sales

Ted A. Savage

**** ****** ****** **** 260-***-****

Fort Wayne, Indiana 46816 ************@*****.***

Production Supervisor

. Uniquely qualified professional specializing in management

strategies with creative problem solving, quality standards, lean

manufacturing skills, an interpersonal skills with a company taking a

leadership position by revolutionizing the food processing industry.

. Extensive knowledge in problem identification, problem solving, and

strategy development encompassing logistics, work place organization,

recycling, safety compliance and employee issues encompassing the

manufacturing environment.

. Entrepreneurial, energetic, and committed with hands-on leadership

in the business of quality control, supervising, root cause analysis,

communication, time management, waste reduction and recycling with the

following strengths:

. Recycling and Sustainability . Customer Service .

Process Improvement

. Environmental Health & Safety (EHS) . Waste Management

. ISO Standards

. Coaching and Training . Safety Procedures & Policies

. Supervision

. Labor Procedures and Policies . Contract Negotiations

. Shipping and Receiving

. Microsoft Office Programs . Inventory Control .

Budget Forecasting

Professional Experience

2007 - 2014 VMXI, LLC (Sustainability Services) - Fort Wayne, Indiana

Sustainability for general manufacturing identifies ways to reduce

environmental impact while enhancing savings potential by

managing manufacturing process from raw material input to end-

of-life solutions.

Project Manager / Plant Asset Team Leader (GM Ft. Wayne Assembly and

Marion Stamping Plant)

. Designs and implements zero-waste initiatives that maximize

GM's operation's materials value and minimize overall

environmental footprint.

. Implements and manages GM's Commodity By-Products Reuse Program

focusing on the recycling and reuse of vehicle parts, plastic

and scrap metal by the supplier to reduce environmental impact.

. Supervises an assistant and coordinates the recycling work

with 15-30 UAW employees.

. Manages scrap metal and plastic recycling programs and

supports plant tear-out projects.

. Reduces waste by segregating recyclable material out and

returning material back to supplier.

. Manages equipment asset disposal and decommissioning process

. Place new asset tags on equipment and records information

into financial system

. Negotiates with plastic recyclers and suppliers to reuse

plastic dunnage for vehicle parts.

. Submits business proposals and contract bids to GM corporate

management and to vendors.

. Adheres to MPS and General Motors EHS, DOT, ISO, safety

protocols and procedures.

Highlights of Accomplishments:

. Achieved $1 million in aftermarket parts revenue in 2007,

2008, 2010, 2012, 2013

. Created 4 new recycling programs: Copper Weld Tips, Absorbent

Pads, Copper Wire and Rubber Cords

. Instrumental in GM (Fort Wayne plant) achieving zero landfill

status in 2011.

. Created FWA Green Team to achieve sustainability goals without

sacrificing financial objectives.

. Trained in RCRA, DOT, EHS, ISO, Hazardous Materials, Safety

Observations, and Near Misses.

. Allen County Solid Waste District Close the Loop Awards

(2008, 2009, 2011)

. Indiana Governor's Award (2011)

. Safety Award (2010)

2006 - 2007 Crop Production Services Inc. (HQ: Toronto, Canada)

Premier agricultural retail supplier, conducting business in 48

states and Canada.

Facility Manager / Sales Representative - Bluffton, Indiana

. Operated an independent distribution and storage facility

selling custom-blended fertilizer, seed, seed treatment, and

custom application services assisted by 5 employees.

. Directed daily operations and managed the payroll, billing,

and accounts payable functions.

Highlights of Accomplishments:

. Increased fertilizer sales by $200,000, seed sales by 10%,

with annual revenues of $1.1 million.

. Streamlined company expenses, improved customer service and

company presence in the area.

. Implemented outside facility and equipment maintenance

program.

2002 - 2006 Rabo AgriFinance Services (HQ: Cedar Falls,

Iowa)

Provider of operating loans, working capital, and revolving lines

of credit for dairy and livestock farmers.

Relationship Manager - Field Services

. Worked from home marketing financial operating loans directly

to farmers via cold calling face-to-face, phone solicitation,

retail chemical/fertilizer outlets, banks, and trade shows

covering NE Michigan, Northern Ohio, and NE Indiana; cross-

sold crop insurance, leasing, equipment, and real estate.

. Prepared sales forecasts, budgets, marketing plans, balance

sheets, cash flow statements, and credit needs analysis.

Highlights of Accomplishments:

. Managed $13-$20 million portfolio; obtained $3 to $5 million

annually in new business.

2000 - 2002 Farm Credit Services of MidAmerica (HQ: Louisville, Kentucky)

- Bluffton, Indiana

$19 billion agriculture lending cooperative serving more than 95,000

farmers, agribusinesses and rural residents in Indiana, Ohio,

Kentucky and Tennessee.

Financial Services Officer

. Similar to above selling operating, equipment and real estate

loans to farmers and agricultural businesses including cross-

selling of credit life, crop insurance and other loan products,

Highlights of Accomplishments:

. Managed $30-$35 million portfolio; obtained $6 to $8 million

annually in new business.

1994 - 2000 Dairyland Seed Co., Inc. (HQ: West Bend, Wisconsin)

A family-owned seed company with research programs for hybrid corn,

soybeans and alfalfa.

District Sales Manager - Northeast Indiana

. Worked from home marketing corn and soybean seed products to

selling dealers in N.E. Indiana.

. Planted and harvested test plots; scouted fields, made seed

recommendations, and estimated yields.

Highlights of Accomplishments:

. Managed 20 selling dealers and added at least one selling

dealer and 15-20 direct accounts each year.

. Reestablished customer service and customer loyalty.

Prior to 1994: Feedmill Manager, Attica Grain Elevator - Attica, Indiana

Production Agronomist, DeKalb Plant Genetics (Monsanto) -

Crawfordsville, Indiana

Education / Certifications

B.S. in Agriculture, Purdue University - West Lafayette, Indiana (1989)

. OSHA Hazwopper Certification . CDL Class A . CPR

Certification

. RCRA Certification . DOT Certification . EHS

Certification

Professional Development

. Sales and Marketing . Customer Conflict Resolution .

Time Management

. EHS Training . Environmental & RCRA Training . DOT

Training

. Supervisor and Management Training . ISO 14001 and ISO 9000

Training . CDL Training

Community Involvement

Mustard Seed Volunteer (2007 - Present)

Allen County Solid Waste District Events: Tox-Away Day, Tire Amnesty,

Earth Day (2007 - Present)

Green River Watch and Hoosier River Watch (2007 - Present)

Indianapolis Motor Speedway, Safety Patrol (2003 - Present)

Texas Motor Speedway, VIP Ambassador (2002 - Present)

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