Customer Service Front Desk

[pic] CAYLA MARI B. DIZON

*** *********** **. *.*.S. 4, Paranaque City, Manila,

Philippines 1713

Tel: 02-821-80-27 Mobile: +639********* Email:

**********@*****.***

OBJECTIVE Seeking a position that will allow me to fully utilize my

culinary, hospitality and problem solving skills developed from

a reputable school, trainings locally and abroad

BACKGROUND I graduated from De La Salle-College of St. Benilde last

February 2013 with a Bachelor of Science Degree. Recently, I got

back from a one-year job contract in the US specifically in Key

West, Florida. I worked at a fine dining restaurant called

Latitudes, Sunset Key by Westin. I want to continue working in a

prestigious establishment to show my culinary skills. Prior to

my one-year job contract, I also had my internship in a fine

dining restaurant in Montana, USA, where I was tested to my full

ability as a cook. Through my training and experience, I have

learned the operations in the kitchen and I am eager to work as

SKILLS & hard on my next employment.

QUALIFICATIONS

/ ACHIEVEMENT

Food prep, Cold and Hot line, Desserts, Banquets, Knife Skills,

Ability to work under pressure

Ability to converse clearly and efficiently with Executive Chef,

Sous Chef, colleagues and customers

Self-motivated and organized.

Committed in practicing food safety procedures.

Proven ability to adhere with recipe standards

Awarded as Employee of the Month for July 2012 at St. Mary Lodge

and Resort, Glacier National Park, Montana, USA

EXPERIENCE Kitchen Staff - Line Cook

April 2013 - April 2014

Latitudes Restaurant in Sunset Key Guest Cottages by Westin at

Key West, Florida, USA

Worked during events like Weddings and Birthdays

As Line Cook, I was responsible in hot line and pantry

Kitchen Staff - Line Cook

May 2012 - October 2012

St. Mary Lodge and Resort Glacier National Park at Montana, USA

Worked during Lunch and Dinner Services

Worked both as Prep Cook and Line Cook

Responsible in training other interns in preparation for

additional duties

Kitchen Staff

January 2012 - May 2012

Chefs Station, Angelo King International Center Hotel at De La

Salle - College of Saint Benilde, Manila

Part of the team responsible in menu planning, food costing,

including steward duties

Satisfactorily done all kitchen functions at hot, cold and

pastry

Also conducted duties at the service area

Front Desk Officer, Front Desk Operations Immersion October 2011

Angelo King International Center Hotel at De La Salle - College

of Saint Benilde, Manila

Undergo actual training on the following:

How to provide quality services (hospitality industry) to

guests,

Assisting hotel guests during check-in and checkout

Front desk duties such as processing guest reservations

including answering other inquiries, assisting entry of

guests

EDUCATION COLLEGE

2009 - 2012

De La Salle - College of St. Benilde, Manila

Bachelor of Science Degree in Hotel & Restaurant Institutions

Management (BS-HRIM)

Majored in Culinary Arts

SECONDARY

St. Scholastica's College, Manila 2005-2009

ELEMENTARY

St. Scholastica's College, Manila 1998-2005

SKILLS Computer skills: Word Processing, Internet?

Computer Programs: Microsoft Office-all applications, Adobe

Photoshop, Video editing?

Industry specific programs: Micros, Fidelio?

Languages: Filipino (Tagalog)- Fluent, English-Fluent,

French-Beginner?

Other skills: Multi-tasking, Customer Service, Food Service,

Knife Skills, Photography

TRAINING & Lessons and Demos of Italian Pastry Chef Ciro Fraddanno Nov

CERTIFICATES 15-18, 2011

(From CAST Alimenti School, Brescia, Italy)

Attended and assisted during the event, helped in

pre-preparation and food services

EAT: Greenbelt Weekend Food Fair Certificate July 22-24, 2011

Attended and assisted during the event, helped in

pre-preparation and food services

Culinary Tour & Wine Pairing Seminar Certificate

at Sofitel Hotel

July 21, 2011

Learned what type of wine is best paired with what type of food

5th Manila Foods and Beverages Expo (MAFBEX) July 15-19, 2011

Official photographer for the events and participated in the

events

Cooking With Your Five Senses June 19, 2011

Italian 101: Cooking Authentic Italian Dishes June 18, 2011

Seminar Certificate

Food Styling Seminar Certificate June 17, 2011

Controlling Buffet Cost Seminar Certificate June 16, 2011

You Are What You Eat Seminar Certificate June 16, 2011

A walk-through on the effects of foods to health

Competitive Baking and Pastry Seminar Certificate June 15, 2011

Kitchen Chemistry: A Peek into Modernist Cuisine June 15, 2011

Seminar Certificate

Australian Cheese Please Seminar Certificate June 6, 2011

Learned the different types of cheese and wine pairing

Martin Yan in Manila Cooking Demo March 6, 2011

Greenbelt, Makati City, Philippines

Assisted during the event, helped in pre - preparation and food

service

ORGANIZATIONS Chefs In Progress

2009-2012

Young Hotelier's Exposition 2010-2012

PERSONAL DATA

Birthdate: February 11, 1993

Gender: Female

CHARACTER Age: 21

REFERENCES Civil Status: Single

Religion: Catholic

Available upon request

Contact this candidate