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Customer Service Sales

Location:
Minneapolis, MN
Posted:
August 23, 2014

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Resume:

Resume

**** ********* ***

Apart # ***

Minneapolis, 55406

Cell: 206-***-****

E-Mail: ****.*******@*****.***

HIBO AHMED MOHAMED

EDUCATION

****-**** ****** ****** ************* University (USIU) – Nairobi, Kenya

* Bachelor of Science in International Business Administration (IBA) double major in Finance and Information Technology.

1993-1996 Cambridge University International Candidate through the British Council in Karachi, Pakistan

* General Certificate of Education (GCE O-Level) – University of Cambridge

WORK EXPEREIENCE

May 2014-Present Free Geek Twin Cities

Unpaid Volunteer Work

* Dismantling computers and reassembling them from the scratch. Wiping out all the data from the hard drive and reinstall.

WORK EXPEREIENCE

July 2010-Present Wells Fargo Bank

Personal Banker II

* Help customer’s succeed financially.

* Build long term relationship with customers.

* Meet challenging sales and referral goals by proactively selling products and services to customers and referring customers to other areas of the bank.

* Work behind the teller line while helping tellers and giving them over rider when needed.

* Promote positive image of Wells Fargo.

October 2009-July 2010 TCF Bank

Banking Sales Representative / Sales Associate

* Aggressively promote, sell and refer TCF products and TCF services.

* Answer inquiries regarding checking and savings accounts and other bank related products.

* Initiate and open new accounts while providing appropriate information on regulations and policies.

* Accurately process, closely verify, and promptly key all transactions in a manner which maintains TCF standards and high level of customer service.

August 2009-October 2009 Best Buy

Sales Associate

* Provides prompt, courteous customer service.

* Rings up all sales on cash register, properly and accurately handling money, checks and other types of payment received for products sold.

April 2009-July 2009 Loehmann’s Store

Sales Associate

* Provide outstanding customer service to all Loehmann’s customers.

* Deliver Loehmann’s customer service promise by ensuring quick and efficient register transactions and friendly and professional interactions with all guests.

* Sell all merchandise in store and ensure customer satisfaction.

May 2005-September 2007 United Nations World Food Programme - Somalia

Senior Procurement Associate

* Procured non-food goods, services and food commodities for WFP.

* Coached Somali suppliers on WFP requirements, WFP general tender / proposal terms and conditions, payment terms, delivery terms destinations etc;

* Supervised and trained procurement staff in the country office (one staff member) as well as field offices.

Jan 2003-May 2005 United Nations Office for Project Services

Senior Operations Assistant:

* Undertook procurement of works, services and goods for administrative and project budgets;

* Prepared purchase orders, contracts and amendments;

* Assisted in preparation of cost estimates and participated in budget preparation and formulation of procurement activities of administrative and project budgets;

Nov 2001-June 2002 UNDP - Somalia

Temporary Assistant – Programme Support Unit

* Formulated project budgets;

* Prepared budgets and budget revision;

Aug 2001-Nov-2001 UNDP - Somalia

Temporary Assistant - Cost Recovery

* Recovered the costs for UNDP – Somalia from other agencies for its services.

LANGUAGES

English and Somali (fluent); Arabic, French, Kiswahili, and Urdu/Hindi (average)

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