Sales Customer

Dear Sir/Madam

My qualifications represent solid combinations of career development that

predicts positive contribution for the firm with which I affiliate. As a

professional, my background has been highlighted by some years of

experience.

This experience has provided the opportunities to make significant

contribution to my employers. I am versatile and productive even under

pressure and enjoy teamwork. I have gained the respect of those with whom I

have come in contact. I offer a high degree of integrity and believe I

would be an asset to your organization. As my resume simply summarizes my

career capability, there is considerably more to relate. I would appreciate

the opportunity to meet you personally, to more specifically discuss what I

might do for your firm.

Waiting for your considerate acknowledgment of my application.

Thanking you in anticipating.

Yours Sincerely,

Pranav Rakhra.

Pranav Rakhra

Cell:- 078******** Email:**********@*****.***

PROFESSIONAL PROFILE

. Proactive, high-performing team player with strengths in office

administration and support functions

. Experience in various roles for top management executives.

. Experience serving as a support system for the sales team.

. Exceptional communicator with a strong command over English /Hindi &

Punjabi

Core strengths include:

- Ability to perform under pressure.

- Dedicate & honest.

- Clear communication skills.

- Ability to function efficiently even under limited supervision.

- Ability to multi task.

- Excellent Client Relation skills.

EDUCATION

10th from Convent of Sacred Heart, Ambala Cantt, India

. High schooling from NIOS .

. Persuing BA from Kanpur University.

COMPUTER SKILLS

- Very Good knowledge of all Microsoft Office documents and outlook.

- Excellent skills on Sharepoint.

- Using internet for sourcing data relevent and helpful for business.

- Well versed with CRM software - Sales force.

- Well versed with Presentation.

Experience

Sr. Sales Exceutive

From 11th oct 13-till date

(4 months)

John Keells BPO,Gurgaon,India

. Making outbound calls to all the Candian clients.

. Calling existing clients and selling them new products from the

company.

. Responsible for Maintaining excellent customer relationships with

customer across Canada.

. Currenlty one of the best performer in terms of sales and upselling.

Customer Support Expert 9months

experience

Ojas Customer Services, India

. Attending inbound first party inbound calls from UK Bases clients.

. Providing excellent service to customer on phone.

. Taking orders of all the customers.

. Handling all the queries of the customers regarding the payments and

their order status.

. Updating customer's about the status on their orders placed by the

customers.

. Accepting payments over the calls and processing their orders for the

delievery.

. Required to handle irate customers and resolve issues.

PERSONAL DETAILS

. 01st Feb 1995

. Execellent command over English & Hindi, Punjabi.

Contact this candidate