Annette Espino
San Pedro, CA 90731
310-***-****. *************@*****.***
Objective:
Seeking a clerical position in a health care setting utilizing my clerical
skills, patient care abilities and experience in the medical field.
n:
Los Angeles Harbor College, Wilmington, CA Employment:
Torrance Memorial Medical Center, Torrance, CA 6/96-1/14
Patient Access Representative
.Greet patients and visitors.
.Interview patients to accurately obtain and enter information required for
admission.
.Collect demographic, employment and insurance information to input into
Cerner system.
.Prepare admitting records.
.Explain a variety of admission forms, get signatures, hold discussions on
financial responsibility and obtain
payment as needed.
.Verify insurance eligibility and obtain authorizations as needed.
.Maintain knowledge of PPO, HMO, EPO and other insurance products.
HealthCare Partners, Redondo Beach, CA 7/92-6/97
Radiology Receptionist
.Greet patients and actively communicate with the radiology sections to
inform them of patient arrival.
.Schedule radiology appointments.
.Address patient's needs as needed while in the radiology waiting room;
answer questions regarding patient
appointments and testing.
.Answers telephone and take accurate phone messages and deliver to
appropriate individuals.
.Prints daily diagnostic schedules.
.Gathers all encounter tickets at the end of the day, checks for accuracy
and sends to coding department.
.Keep work area neat and orderly.
.Maintains patient confidentiality in accordance with HIPPA program..
.Adhere to department and company policies.
.Assist with other duties or projects as needed
Educatio
g, Check-In/-OutBusiness Administration, A.A. Degree
Carson High School, Carson, CA
High School Diploma
Skills:
Medical Terminology, Insurance Billing, Telephone, Typing up to 45wpm,
Scheduling, Patient Registration, Documents' Scanning, Reconciliation and
Deposits, Appointments' Settin