Customer Service Administrative Assistant

Bonnie M. DelValle

Flushing, NY ***** (Home) 718-***-**** (Cell) 347-***-****

OBJECTIVE

Seeking a position in Customer Service/Administration/Receptionist that will provide me with the opportunity to use

my skills and experience along with offering career development opportunities.

CORE COMPETENCIES

Customer Service, Administration, Interpersonal skills, Team Oriented, Organizational skills, problem solving,

decision making, team building, communication operation management.

PROFESSIONAL EXPERIENCE

ALINE MOTORS - Paterson, NJ (Temporary) September 2013 - February 2014

Administrative Assistant

• Data Entry, Maintain filing system

• Use Salvage Tracker to log in cars and pertinent information.

LONG ISLAND EXPORTS, Deer Park, NY October 2007 - September 2013

Administrative Assistant

• Ran the day to day operations.

• Handled heavy incoming and outgoing phone calls.

• Pay all vendors.

• Review supply requisitions.

• Maintain office records.

• Updated DMV logs for newly purchased cars.

• Post cars on auction websites and dispatched cars for pick-ups in the Central Dispatch

website.

• Data Entry, Maintain filing system

NATIONAL FINANCIAL PARTNERS (NFP) New York, NY October 2006 - June 2007

Receptionist

• I communicated effectively via telephone and in person with all levels of NFP staff, clients

and guest

• Properly obtained information and promptly directed calls to appropriate NFP and external

resources.

• Handled all outgoing mail, Fed Ex packages at the end of business day

• Properly screened CEO and CFO calls. Took messages and emailed or called their

Executive Assistant

to inform them of calls

• logged in all messenger service pick-ups and deliveries when needed

BKF ASSET MANAGEMENT (formerly John A. Levin & Co) New York, NY June 1998 - June 2006

At BKF I was an Administrative Assistant in three departments

Junior Portfolio Administration - Advisor Directed Department January 2004 - June 2006

• As an Administrative for the Wrap Portfolio Merrill Lynch Program - reviewed and

processed new

account paperwork

• Input client and financial consultant record into Security APL

• Processed termination request including setting up trades for trading desk to execute

• Analyzed previous day trade transactions to insure accuracy for new and terminated

accounts

• Updated account records that went through a title change

• Report and inputted significant contributions, withdrawals and terminations into Sales Logix

for Regional

Sales Director to review

• Inputted daily trades executed for each program's representative accounts in Axys

Administrative Assistant - Advisor Directed Department January 2001 - December 2003

• Compiled marketing materials into company brochure for Regional Sales Meeting

• Sent out courtesy letters to new clients and financial advisors for Merrill Lynch and USB

Program

• Assisted Portfolio Administrators in handling financial consultants and clients' needs and

concerns

• provided heavy phone coverage for six Portfolio administrators

Administrative Assistant - Legal Department June 1998 - December 2000

• Performed secretarial duties

• Assisted legal team to produce yearly Code of Ethics Manual to all employees

• Helped with reception coverage

MONTEFIORE MEDICAL CENTER, Bronx, NY August 1997 - December 1997

Volunteer Coordinator

• assisted in maintaining accurate records in Database System

• I was responsible for placing volunteers and interns in medical departments and follow up

on placement

• Handled all general office duties and ordered supplies as needed

EDUCATION

MONROE COLLEGE - Bronx, NY

Associates in Secretarial Science

FASHION INDUSTRIES HIGH SCHOOL - New York, NY

Diploma

SKILLS

Security APL System, Report Preparation, Written Correspondence, General Office Skills, Computer Savvy,

Customer Service, Scheduling, Quickbooks, Axys (Advent Software)

System, Sales Logix, MS Word, Front-Office Operations, Knowledge of Excel, Fluent in Spanish (Verbal and

Written)

Contact this candidate