Product Manager, Business Analyst, Project Manager, Agile Product Owne

Harold Joseph Ard Jr. (Joe)

*** ******* **** - **********, **** 45244

513-***-**** - ***.***@*******.***

Senior Information Technology and Software Product Management Professional

With 20 Years of IT and Software Development Experience that Meets Product,

Business, and Market Goals

Career Profile

Results driven experience in product and operations management, business

analysis, project management, and product marketing. Successful performance

as a business development manager with a proven track record in building

top and bottom line success. Valued "team player" that uses collaborative

skills to work in multi-functional environments. During times of economic

difficulty has built and maintained financial momentum working both

directly for, and as a consultant to, Fortune 500 firms to start-ups.

Core Areas of Expertise:

( Product Management ( Product Owner (

Product Marketing

( Business Analysis ( Project Management

( Project Management Oversight

( Leadership Development ( Business Translation into System

Needs ( Strategic Planning

( Multifunctional Collaboration ( Business Development

( Staff Development & Promotion

( Sales & Marketing Initiatives ( Operations Management

( Operations Turn Around

Selected value-offered highlights:

( Driving force for development of a third-party integration platform

that allows auto dealers the ability to select vendor tools and

incorporate same into their business workflows. 3PA (Third-Party

Access) is growing to over 100 vendors and over 10,000

dealer connections that deliver revenue approaching $50M.

( Change agent to bring better design and results to process for

improving customer satisfaction of Porsche owners receiving

service at their local dealership.

( Delivered certified Year 2000 programs that allowed company to

promote its readiness and reach the #1 market share position for

the first and only time in its history.

Professional ADP Dealer Services, Hoffman Estates, IL - Dealership solutions

Experience provider for auto, RV, marine, and power sports

Senior Product Manager 2008 - 2013

[pic] Senior Product Manager providing leadership in establishing a

secure and open integration strategy to allow ADP dealer clients

the ability to select vendor products for comprehensive use in

their dealership workflows. Performed in the dual role of Product

Manager and Product Owner for the Manufacturer

Applications/Programs (MAP) area at ADP working with key OEMs or

car companies.

Key Results:

Delivered over 100 enrolled vendors and over 10,000 dealership

connections in the 3PA program.

Assisted in the definition of the needed integrations between the

ADP DMS (Dealership Management System) and the ADP Time &

Attendance/Labor and Payroll solution, ADP RUN.

Certified as an Agile Product Owner, and served as same for Scrum

teams in Portland, OR, Houston, TX, and Hyderabad, India.

Coordinated internal ADP teams that have enabled a successful

transition of the PartsVoice web-based parts locator business from

a vendor provided hosting environment to an ADP hosted and

supported application.

Delivered a Parts B2B eCommerce solution to the ADP product set for

Auto and Truck dealerships using a strategic partnership with a 3rd

Party Vendor (WHI Solutions, Inc.) filling a solution hole in the

marketplace for ADP.

Assurant Solutions DealerLinx, Nixa, MO - Specialty insurance

provider for auto, RV, marine, and power sports

[pic] Director of Strategic Alliances, Marketing, and Business

Development 2006 - 2008

Director providing direction for building the DealerLinx brand and

capabilities, as well as the development of direct sales and

marketing plans for RV, marine, motorcycle, trailer, power sports

and automobile dealerships.

Key Results:

Delivered the strategies necessary to extend a platform (Web-based)

that assists finance and insurance (F&I) associates in delivering

value added products and services to their customers.

Delivered marketing strategies to build the DealerLinx brand.

Consulted with company management to establish comprehensive

business processes and a technology architecture capable of

delivering against current business needs, and those of the

business for the next five to ten years.

[pic] NeoSynergy LLC, Wellington, FL - Web-based car dealership

management solutions (start-up company).

Director of Product Marketing/Product Management 2004 - 2006

Director delivering marketing activities for industry and customer

awareness which resulted in increased company investment and dealer

purchase opportunities for a start-up Web-based dealer management

solution (Darwin XE).

Key Results:

Delivered a high impact and highly successful NADA (National

Automobile Dealers Association) convention and exposition presence

including high-tech booth to kick-off the introduction of company

solutions.

[pic]

Reynolds and Reynolds, Dayton, OH - $1 billion Fortune 500 firm.

Director of Manufacturer Initiatives 1995 - 2003

Director that grew an integration oriented product line to over $50

MM (from $35 MM) over eight years while reducing staff budget from

over $6.5 MM to under $4.5 MM.

Other Key Results:

Managed initial development of the system used to assess and

improve customer satisfaction (Voice of the Customer, VOC).

Managed efforts to reach Year 2000 (Y2K) readiness for all systems

(Accounting, Payroll, Time & Attendance, Sales, Service, Parts,

etc.) and products touching internal automotive division employees

(1000) and customers (7000), and protect the annual company

revenues of just under $1 billion.

Education & MBA

Credentials University of Phoenix, Phoenix, Arizona (2004 - 3.96 GPA)

BES (Computer Information Systems focus)

Thomas More College, Crestview Hills, Kentucky (1990 - 3.9 GPA)

Professional

and Other Certified Product Owner in Agile Scrum Methodology.

Affiliations Trained in Pragmatic Marketing principles and framework.

Completed full training for PMP certification.

Director, AFFINIA Federal Credit Union, Dayton, Ohio (2000 - 2004)

Executive Steering Committee Director, STAR (Standards in

Technology for Automotive Retailing, 2001 - 2004)

Certified Law Enforcement Officer (Colorado, 1980)

Speak and read French (served church mission in France)

Active leader in local church organization, including Cub and Boy

Scouts

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