Operations/Quality/Safety manager
Resume:
Glenn Oakley
Murfreesboro, TN. 37129
**********@***.***
SUMMARY OF QUALIFICATIONS
Over 30 years of high volume manufacturing and distribution experience with
13 years as a supervisor and 15 years as department manager. A proven track
record for developing customer focused, employee driven teams that strive
for continuous process improvement while maintaining quality, cost, and
safety expectations using 5S, Lean, and Six Sigma methodology.
JOB HISTORY and ACCOMPLISHMENTS
In May of 2009 CEVA Logistics was awarded contract over Technicolor to
provide Distribution services for Microsoft Corporation. Key personnel and
facility were transferred to CEVA as part of the new agreement.
CEVA Logistics, Nashville, TN
2011 - 2014
One of the world's leading logistics companies providing end-to-end design,
implementation and operational capabilities in freight forwarding, contract
logistics, transportation, and distribution management.
Safety Manager - Dell Account
. Provided safety and health, accident prevention, and investigation
training for managers and supervisors.
. Ensure compliance with all corporate and OSHA requirements.
. Conducted daily, weekly, monthly inspections of workplaces to assure safe
and healthful conditions for workers.
. Developed and facilitated new hire safety orientation program.
. Ensured all PIT training & documentation were in compliance of CEVA and
OSHA requirements.
. Reduced recordable injury rate by 42% from 2012 to 2013 through Job
Safety Analysis and Hazard ID/Risk Assessment programs.
CEVA Logistics, Memphis, TN
2009 - 2011
EQS Manager - Microsoft Account
. Responsible for all Environment, Quality and Safety initiatives to meet
customer expectations.
. Work directly with Microsoft management to meet their Critical to Quality
requirements.
. Over one million man hrs without a lost time accident while responsible
for facility safety.
. Integral member of new warehouse management system implementation team.
Technicolor Corp., Memphis, TN
2007 - 2009
A leading provider of Services, Products and Technologies to the Media,
Entertainment and Communication industry.
Quality Assurance Manager - Microsoft Account
. Responsible for developing quality processes to ensure all outbound
shipments are error free
. Member of process improvement team that developed and trained Lean
Manufacturing plant wide.
. Improved quality metrics from 99.1% to 99.99% by providing process
improvement feedback to internal departments.
. Reduced peak season QA manpower requirements by 40% with improved audit
process standards.
. Partner daily with customer to find root cause and corrective actions
while resolving field issues.
RING Container Technologies, Stuttgart, AR
2006 - 2007
A leader in plastic container manufacturing with 18 operating plants since
1967.
Production Supervisor
. Responsible for all production, shipping, and quality on overnight shift.
. Developed and began Lean Manufacturing training plant wide.
. Redesigned finished goods warehouse layout to maintain first in first out
policy.
. Improved 3rd shift Overall Equipment Effectiveness (OEE) from 86% to 93%
in 5 weeks.
Weyerhaeuser Container Board Packaging, Little Rock, AR
2004 - 2006
An international forest products company currently ranked in the Fortune
200 since 1956.
General Foreman
. Direct supervision of up to 35 hourly employees on 1 shift.
. Indirect supervision of 8 supervisors and 110 hourly employees.
. Reduced OSHA recordable safety incidents from 11 in 2004 to 1 in 2005 by
teaming with safety sub committee members and creating a new safety
prevention program.
. Improved On-Time Delivery by 30% in 9 months by leading weekly
supervisory and customer service meetings in leadership, productivity,
and customer compliance.
. Increased converting capacity by 22% in 6 months by training crews on
productivity and process reliability methods.
Deluxe Media Services Inc., Northbrook, IL / North Little Rock, AR
1984 - 2004
The leading producer of VHS and DVD duplication for the motion picture
industry, producing over 500 million units per year with over 1200
employees.
Replication Manager (2002 - 2004)
. Instrumental and responsible for the start-up and integration of optical
disc (DVD) manufacturing into the Central Arkansas VHS facility.
. Hired, trained, and managed 4 exempt supervisors and 80 hourly employees.
. Team Leader or member of multiple improvement teams such as Inventory
Control, QA Audit Response, Order Cycle, CPU, Employee Relations,
Customer Focus Team
Director of VHS Production (2001 - 2002)
. Directed all VHS production operations including Head-end Systems
operation, Blank Loading, Duplication, and Quality Control
. Direct management of 2 exempt managers, 4 exempt supervisors and in-
direct management of up to 290 hourly, casuals, and temporary employees
. Increased duplication and loading units per employee by 49% and 59%
respectively from 1997 to 2002 through continuous process improvement
. Departments contributed $400K favorable to budget in total labor,
salaries, and fringe benefits for 2001
. Planned and developed production and quality standards
. Developed and managed annual operation budget
Production Manager (1998 - 2001)
. Planned production operations including Blank Loading, Duplication, and
Quality Control
. Directed management of 4 exempt supervisors and 240 hourly employees
. Established production and quality standards to meet customers changing
requirements
. Developed Standard Operating procedures and implemented all training
programs
Production Supervisor (1988 - 1998)
Video Systems Operator (1987 - 1988)
Quality Assurance Team Leader (1985 - 1987)
Production Worker (1984 - 1985)
EDUCATION
Mc Henry County College Crystal Lake, Illinois 1981-1982
Certified Sound Engineer, Sound Recording Workshop Chillicothe, Ohio 1983-
1984
Certified Facilitator for Zenger-Miller Leadership courses
Total Quality Management Facilitator
Your Roll In Quality Facilitator
Management workshop Facilitator
5S and Lean Change Agent
Six Sigma
ASQ Process Audit Certification
OSHA 30 hour General Industry Safety Certification
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