Human Resources Administrative Assistant

Cameisha N. Crutcher

**** ********* ****. #*** 404-***-****

Atlanta, GA 30331 **.********@*****.***

PROFILE

Results-focused Human Resources professional with experience in a variety of HR functions. Recognized for developing internal systems, processes, and methodologies that improve productivity and efficiencies. Self-directed multi-tasker with exceptional planning, analysis, and prioritization skills. Adept at supporting change management initiatives and quickly building relationships to help assimilate mergers and acquisitions.

EDUCATION

Continuing coursework for a Master in Management – University of Phoenix – Atlanta, GA

Bachelor of Science, Management – GPA: 3.14 – University of Phoenix – Atlanta, GA 2012

Associate Degree, Graphic Design – GPA: 3.64 – Bauder College – Atlanta, GA 2008

PROFESSIONAL EXPERIENCE

Miles Company, CPA – Atlanta, GA 2013-Present

Human Resources Administrator/ Executive Assistant

Overall HR support for CPA firm and Executive Assistant to Partners.

• Handled all aspects of Workers Compensation Claims.

• Administered payroll for entire firm to include 3 separate locations through the ADP network. Duties involved 401K match-up, garnishments, maintaining paid time-off and sick leave.

• Performed recruiting, onboarding, and orientation of Interns and New Employees.

• Carried out termination procedures and unemployment claims through the Dept. of Labor. Accomplished and won appeal hearings and developed process for winning future appeals by documenting methodologies.

• Schedule and arranged travel on a weekly basis or partners and staff.

• Maintained schedules, calendars, and appointments.

SunTrust Banks, Inc. – Atlanta, GA 2001-2012

Human Resource Specialist (2008-2012)

Provided shared services support at the corporate headquarters for the Risk and Compliance, Diversity and Inclusion, and HR Business Partners areas including C-level executive support. Executed OSHA reporting for 1700+ locations.

• Designed Diversity and Inclusion SharePoint home page within 2 months of a projected 4-5 month timeline that supported16 Affinity teams within 7 regions.

• Worked with IT to create an intranet site to ensure regional operation managers, HR administrators, and branch managers’ current changes to federal wage and hour laws.

• Devised a cost-effective employee appreciation program that increased productivity on annual Gallup survey results.

• Built and maintained HR’s business continuity disaster recovery planning system.

• Oversaw and reconciled ongoing OSHA reporting and annual statistics to ensure regulatory compliance; analyzed trends and brought risks to management’s attention for action.

• Tracked required compliance training classes on HR employees for management keeping knowledge up-to-date on FDIC, EEOC, HIPPA, banking regulations, etc.

Human Resource PMO Specialist (2006-2008)

Support for project managers on major change initiatives. Provided variance reports for Human Resources budget expenses and prepared annual forecasting based on prior year reporting. I also maintained insurance licensing (i.e Series 7 & 26) for the Securities functions by monitoring eligibility and expiration dates.

• Served as contact point for acquisition and merger support. Prepared statements of work, requests for proposal, and master service agreement research. Provided heavy regulatory reporting.

• Key projects and assignments: training aids for the migration to PeopleSoft, manager toolkit, new employee recognition and awards process, employee termination documentation.

• Maintained an in-house database for functional incentive plans (FIP & MIP).

• Established format standards for divisional manuals, corporate policies, job descriptions, and HR reports; work accepted broadly in other parts of the company.

Human Resource PMO Specialist (2006-2008)

• Created new hire onboarding guides and materials for colleagues to aid in the quick assimilation of departmental functions and processes.

• Alerted IT of an issue with newly purchased software that had potential to compromise infrastructure and software applications potentially saving thousands of dollars.

Human Resource Training and Development Coordinator (2004-2006)

Promoted to new position that grew from the creation of SunTrust University and the centralization of over 175 training resources across the company.

• Charged with coordinating the process for over 30K registrations for five annual training seminars each year as error free as possible.

• Restructured the Learning and Development administrative support pool into divisions based on knowledge, expertise, and work practice enabling the department to function as one team.

Administrative Assistant IV (2001-2004)

Began in an entry level position and quickly moved to higher administrative and office services positions. Citations for excellence for work volume, accuracy, and the ability to learn and master new concepts.

• Created meeting facilitation efficiencies through templates and training of admin team for better communication and time management.

• Provided general administrative support to senior staff and C-Level executives.

• Point person for supporting 12 project managers and staff for several regions.

PREVIOUS EXPERIENCE

Robert Half International, Inc., Front Desk Intake Specialist

Franciscan Hospital Home Health Care, Office Manager

COMPUTER PROFICIENCIES

Microsoft Office: Word, Excel, PowerPoint, Access, Visio, Project, SharePoint, Outlook.

Adobe: Reader and Standard, Photoshop, Illustrator, Dreamweaver, Flash, In Design.

Other: Web design, Quark, Corel Draw, RSG/Broadspire, Open-Pages, Dmitri.

Systems: Oracle, PeopleSoft, SunTrust’s Learning Management System.

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