Project Manager

Home: *** *. ******* *** #****, Chicago, IL ***** Email: ***********@*****.*** Phone:773-***-****

Jamie L. Nailer

RECENT ACCOMPLISHMENTS

IT Management - Managing software support, application design and development, training, helpdesk and

vendor relationships using required project management disciplines. Project responsibilities include handling

multiple projects while maintaining on-time budgets and schedules, requirements gathering, RFP preparations,

internal software design and development, vendor software implementations and User Acceptance testing.

Implemented all requirements, development and testing standards. Status report preparation outlining project

deliverables, risks, action items and completed tasks. Demonstrating strong collaborative and facilitation skills.

Lead Executive Management project status meetings and presentations.

SAP Implementation - Business Intelligence software to improve analysis of data/revenue trends. Duties

included RFP preparation, vendor demo coordination, and user team recommendation. Lead Executive and

Functional team meetings to determine and create business requirements and strategies, coordinate internal and

external application development, project management, project status reporting, universe development, report

development, coordinate training and ensure quality deliverables.

Software Development - Managed the upgrade of Unisys Mainframe with a budget over 5 million. Coordinated

an upgrade team comprised of multiple business units and a team of 25 resources.

Data Warehouse – Utilized Cognos BI and Informatica to implement a data warehouse for the Revenue

Business Intelligence application which provides an environment to promote easier data analysis and end user

reporting tools for data trends and revenue inquiries.

Industry Wide Project – Collaborated with the 3 credit bureaus to manage the development and implementation

of the Vantage Score which was created to compete for market share against the nationally recognized FICO

score.

RELATED SKILLS/TECHNOLOGIES

• Currently working on training and coursework to obtain PMP and Agile certifications. Completed following PM courses:

Risk Management, PM Essentials, Budgeting, Managing Difficult People.

• Proficient with SharePoint as a collaborative tool.

• Proficient with Microsoft Excel as data mapping, consolidation and reporting tool.

• Proficient with Microsoft Project, Visio, PowerPoint and Word for scheduling and status delivery.

• Experience with Infrastructure technology platforms: Windows, Solaris, Linux, VMware, Mainframe.

• Knowledge and experience with database technology: Oracle, Sybase, SQL, DB2Crystal Reports, SQL Enterprise

Manager.

• Knowledge and experience with programming languages: Java, VB, Cobol, C, .NET, C++, HP Unix, Assembler

• Knowledge and experience with Clarity, SAP Infoview, PPM, CSF Designer, Cognos BI, Informatica, Lawson,

BANDL, CC&B.

WORK EXPERIENCE

NYSE / InterContinental Exchange, Chicago, IL 1/13 –

Current

Project Manager /Consultant

• Currently overseeing and managing software development projects for ICE/New York Stock Exchange utilizing both

Waterfall and Agile SDLC methodologies..

• Supervise the activities of core team resources located around the country and the world.

• Supervise team activities in developing Project Plans utilizing standard project management tools and templates outlined

by the PMO.

• Communicates final decisions to Team regarding direction and objectives in a way that maximizes buy-in and progress

toward goals.

• Maintain and monitor team progress against project schedules, project costs, and product quality by guiding decision-

making and working with Functional Managers to identify and resolve issues preventing on-time completion of

deliverables.

• Assess and monitors risk in key areas including project budgets, schedules, and quality/functionality, and communicates

risks to Project Team and Project Stakeholders

• Leverages knowledge of organizational roles and responsibilities to guide project team and activities by effectively

addressing competing interests and opinions

• Provide monthly reports on projects milestones and activities to FINRA who governs the activities of all Securities

companies.

• Conduct weekly and monthly meetings with Stakeholders, Senior Leadership, and CIO to discuss project delivery and

milestones, production issues impacting project timelines, and production outages that could potentially make the

company vulnerable to SEC regulatory sanctions and fines.

• Reviews all project activities at the end of project, conduct lessons learned sessions, and assess project adherence to

targets, and suggests improvements for the revision of the new software development process.

NICOR Gas, Naperville, IL 1/08 – 11/2012

Project Manager

• Responsible for overseeing and managing projects with an overall budget over 4.5 million dollars.

• Responsible for defining project scope, requirements gathering, goals and deliverables that support business goals in

collaboration with senior management and stakeholders.

• Estimated resources and participants needed to achieve project goals.

• Drafted and submitted budget proposals, and recommended subsequent budget changes where necessary.

• Negotiated with other department managers for the acquisition of resources within the company.

• Set and continually managed project expectations with team members and other stakeholders.

• Identified and resolved issues and conflicts within the project team also managed project dependencies and critical path.

• Determined the frequency and content of status reports from the project team, analyze results, and troubleshoot problem

areas.

• Proactively managed changes in project scope, identify potential crises, and devise contingency plans.

• Coached, mentored, motivated, and supervise project team members and contractors, and influence them to take positive

action and accountability for their assigned work.

• Prepared Post-Implementation project feedback for all project resources.

• Built, developed, and improved business relationships vital to the success of the project.

Trans Union, Chicago, IL 1/2001 – 1/08

IT Project Manager

Managed various projects for the Marketing Services department.

• Worked closely with our National Accounts (Chase, Capital One, Bank of America, etc.) to ensure project milestones and

deliverables exceeded expectations.

• Responsible for defining, documenting, and managing project scope.

• Delivered projects according to established project plans utilizing MS Project.

• Initiated, planned, executed, and finalized all projects within approved timelines and budget.

• Managed changes in project scope, identified potential crises, and devised contingency plans.

• Effectively interfaced with stakeholders both internal and external.

• Provided risk and issue management including appropriate issue escalation.

• Conducted Post-Implementation reviews and lessons learned sessions.

EDUCATION

Roosevelt University, Chicago, IL

Bachelor of Science in Data Processing

May 1995

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