Customer Service Medical

Customer Service

. Provided excellent customer service by constant phone and

personal interactions

. Prepared X-Rays and documents to ensure smooth and quick

patient visits

. Serviced the patient pick-up window and worked with patients

and physicians to retrieve films, CDs, charts, and reports

Clerical

. Organized and prepared patients' charts to prepare for the

physician

. Ordered supplies, occasionally served as messenger, sorted and

distributed mail

. Gathered information about patients through various computer

systems for physicians' information, patients' convenience, and

legal reasons.

. Faxed and photocopied documents, checked patients in and out,

and answered phones as a receptionist

. Compiled charts to correspond with physicians' schedules and

maintained a timely routine

. Filed all patient information accurately to various

departments (Radiology, Cardiology,

labs,etc.)

. Scanned critical documents such as personal records and X-Rays

for review and storage

. Created folders and assembled new charts for upcoming patients

. Entered important patient information in computer database to

ensure all progress was provided for physicians

Computer ? Centricity AW/CD Burning Software

Skills ? Radiology Information System (RIS)

? PACS (HIS) Hospital Information System

? Rad-works Computer System

EMPLOYMENT HISTORY:

Visiting Nurse Association of Greater Philadelphia March

2014 - Current

Medical File Clerk Philadelphia,

PA

Albert Einstein Health Network

April 2012-September 2012

Medical File Clerk Philadelphia,

PA

Bryn Mawr Hospital

November 2011-December 2011

Medical File Clerk Bryn Mawr, PA

Internal Medicine Associates

April 2011-July 2011

File Clerk

Springfield, PA

Abington Memorial Hospital

September 1986-March 2010

File Clerk/Technician Assistant

Abington, PA

EDUCATION:

Honickman Learning Center, Philadelphia, PA

February 2012

Certificate- Microsoft Word

Abington Memorial Hospital, Abington, PA

December 2000

Certificate- Medical Terminology

Hahnemann University Hospital, Philadelphia, PA

September 1997

Certificate- Central Services Technician

References Available Upon Request

Contact this candidate