Human Resources Sales

TIA A. HOLINESS

**** **** **** ***** ** Apt. B ? Smyrna, GA 30080

770-***-**** Cell ? ***********@*****.***

HUMAN RESOURCES GENERALIST

Dedicated HR professional with ten plus years of experience working with a

full spectrum of human resources programs, services, and functions. Strong

command of employment laws, compliance issues, benefit plans, and

recruiting.

Extensive background in HR generalist affairs, including experience in

employee recruitment and retention, staff development, mediation, conflict

resolution, benefits and compensation, HR records management, HR policies

development, legal compliance, developing teambuilding programs, and

writing personnel manuals, corporate policies, job descriptions and

management reports.

KEY SKILLS

. HR Generalist Affairs

. HRMS Database Administration

. Benefits/Payroll Administration

. Labor/Employee Relations

. HR Policies & Procedures

. Team Building/Morale Building

. Legal Issues & Compliance (ADA, EEO, FMLA, FLSA, OSHA, ESOPs)

. Orientation & On-Boarding

. Staff Recruitment & Retention

. Mediation/Dispute Resolution

. Alternate Dispute Resolution (ADR)

. HR Department Startup

. Performance Management

. Organizational Development

. Training & Development

. Contract Negotiation/

Administration

. HR Program/Project Management

. HRIS Applications (PeopleSoft, ADP Payroll/Enterprise, Kronos, Ceridian,

Oracle, SAP, Taleo, Hodes)

. Lotus Noes

. AS 400

. Adobe Photoshop

PROFESSIONAL EXPERIENCE

DICK'S SPORTING GOODS (Distribution Center), East Point, GA

May 2011-Present

Human Resources Administrator

Administer and communicate HR policies and procedures. Assist with

investigations and associate relation concerns as appropriate. Investigate

problems such as working conditions, disciplinary actions, and employee

applicant complaints, grievances or appeals with respect to disciplinary

actions. Prepared written case summaries and provided decisions and

recommendations for corrective action. Conducted exit termination

interviews, hiring interviews, and employee evaluations. Plan and

implemented associate activities. Provide effective orientation process to

new hires. Enable effective communications throughout the facility. Manage

individual project management within areas of responsibility. Maintain

PeopleSoft database. Maintain payroll, scheduling, and attendance via the

Kronos system. Coordinate facility safety and Return to Work program for

work and non-work related injuries as well as act as primary workers

compensation contact. Track facility accidents and provide accurate

information for the OSHA 300 log.

Outcomes:

. Proven success introducing process improvements, stock-option plans,

recruitment programs, and staff-development initiatives driving corporate

goal attainment.

. Completed ongoing training in the areas of compensation and benefits,

employee and labor relations, leaves of absence, workers' compensation

and workplace safety/security.

TLP TRANSPORT, Atlanta, GA

Oct. 2010-May 2011

Human Resources Generalist

Responsible for recruiting and staffing logistics, performance management

and improvement tracking systems, employee orientation, development, and

training logistics and recordkeeping, assisting with employee relations,

company-wide committee facilitation and participation, company/employee

communication, compensation, benefits administration, unemployment, and

recordkeeping, employee safety, welfare, wellness, and health reporting;

and employee services; maintaining employee files and the HR filing system

and, assisting with the day-to-day efficient operation of the HR office.

Outcomes:

. Played a key role in ensuring the successful launch of the Atlanta

office. Structured and implemented programs and policies in the areas of

training, compensation structures, benefits packages, incentives and new-

employee orientation.

MARKETSOURCE, Alpharetta, GA July 2010-

Sept. 2010

Human Resources Coordinator (Contractor)

Responsible

for carrying out several tasks in the HR department. Coordinated for all

important functions such as hiring and recruiting, corporate training and

development, maintaining employee records, etc. Maintained a detailed

TIA A. HOLINESS Page Two

MARKETSOURCE (Continued)

record of the turnover, and researches and formulates strategies which

effectively aid in employee retention.

Responsible for consulting with and helping practice managers and

supervisors on company policies and procedures

Played a very important role in providing an appropriate solution to

employee problems. Helped employees and their managers in performance and

disciplinary matters. Responsible for collecting, verifying, and processing

sales incentive program data for rebates, group purchasing agreements, and

distributor pricing agreements. Communicates with sales force, customers,

and distributors regarding contracts, incentives, and administrative fees

in order to verify quantities, terms, and/or discounts.

MOLNLYCKE HEALTH CARE US, Norcross, GA Oct. 2007-Dec. 2009

Contract and Rebate Administrator

Responsible for collecting, verifying, and processing sales incentive

program data for rebates, group purchasing agreements, and distributor

pricing agreements. Communicates with sales force, customers, and

distributors regarding contracts, incentives, and administrative fees in

order to verify quantities, terms, and/or discounts.

Outcomes:

. Reorganized and managed accounts for surgical and wound care business

valued at $6 billion.

LEE HECHT HARRISON, Atlanta, GA Dec. 2005-Oct. 2007

Human Resources Specialist

Managed a broad range of HR functions including payroll administration (300

+ employees), benefits/401 (k) /stock-option plan enrollment and

administration, HRMS database administration, personnel file management, HR

policy development, employee screening/hiring/orientation. Responsible for

assisting the Human Resources Department with ethical implementation of

company policies and procedures. Recruited and interviewed direct and

indirect employees. Developed new hire orientation program. Continuously

maintained ADP Human Resources database with confidential information.

Coordinated employee training seminars and tracked all employees training.

Organized all personnel files, interviewing files, employee training files.

Outcomes:

. Processed all new-hire, benefits, leave, termination, and payroll

paperwork, ensuring 100% compliance with various laws and regulatory

mandates.

. Presented various opportunities to job seekers by building relationships

with candidates and employers to meet the companies need.

. Analyzed data changes made in PeopleSoft to ensuring a comprehensive

understanding of how these changes impact payroll, benefits, and

reporting.

ADECCO, Atlanta, GA Dec. 2004-

Dec. 2005

Recruiter/Human Resources Assistant

Responsible for a variety of human resource activities which included

employment, labor relations, review application/resume; evaluate applicant

skills and make recommendations regarding applicant's qualifications.

Maintained all files for the department including payroll changes, new hire

paperwork, benefit enrollment, personnel issues, terminations, address

changes, employee purchases, screen all applicants (including calling

professional and personal reference running MVRs and background checks,

sending for drug screen, etc.).

Outcomes:

. Cut employee-transfer processing time in half by developing tool that

streamlined and organized HR paperwork. Additionally, led major overhaul

of HR filing system that improved record organization and restored full

legal compliance.

. Rectified haphazard payroll process by instituting computer based,

downloadable system that eradicated prior history of errors and slow

processing time. Subsequently, project-managed complex system

integration following company acquisition, merging 300 + payroll records

to ADP Payroll.

. Successfully filled industrial and administrative positions with high

quality candidates. Sourced applicants, interviewed/evaluated

candidates, and provided hiring support to managers.

EDUCATION/MEMBER AFFILIATIONS

UNIVERSITY OF SOUTH ALABAMA - Mobile, AL

Bachelor of Science, Marketing, 2004

AMERICAN INTERCONTINENTAL UNIVERISTY DUNWOODY - Atlanta, GA

Masters of Business Administration, Human Resources, 2007

Activities: Worked concurrently during graduate studies in human resources

. SHRM (Society for Human Resources Management), Member

. AMA (American Marketing Association), Member

. NCBW (National Coalition of 100 Black Women), Member[pic][pic][pic]

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