Sales Customer Service

JASON W. BARKER **** Woodruff Dr Orlando, FL

****7

P: 407-***-**** EMAIL:

*****.******@*****.***

OBJECTIVE

To utilize 14 years of sales and customer service experience in order to further my career.

EDUCATION AND TRAINING

Masters of Science- Criminal Justice, Current Kaplan University

Bachelor of Arts- Criminology, 2001 Saint Leo University

Florida Real Estate School

Florida Licensed Real Estate Sales Associate, 2008

Florida Licensed Mortgage Loan Originator, 2013

QUALIFICATIONS & SKILLS

• 7 years of retail sales/management experience and directing/coordinating real estate transactions

• 14 years of sales/marketing communications, business partnership, team building/ mentoring

• Superior leadership ability and outstanding customer service and communication skills

• Proficient in Microsoft Office, Leads 360, Encompass, Credit Plus, Rent Manager and Quickbooks

PROFESSIONAL EXPERIENCE

Assistant Property Manager/Acting Property Manager, March 2014 – Current Riverstone

Communities, Cocoa, FL

• Assisting in driving to critical number expectations of 100% occupancy rate on a consistent basis

• Assisting in ensuring 100% collection of all rent and fees in a timely manner

• Assist in ensuring 100% compliance to company home standards around well maintained properties

• Maintaining the property office and ensuring general office work is maintained at 100%

• Assume all responsibilities of Property Manager in his or her absence

• Develop sales and marketing strategies

Senior Mortgage Originator, April 2013 – July 2014 Foundation Mortgage Corporation, Boca Raton, FL

• Worked with prospective clients to discuss and better their current mortgage situations

• Originated loans in the following programs: HARP 2, FHA, VA, Conforming & Jumbos and all

Streamlines

• Worked on purchases and refinances

• Discussed credit report information and collected personal documentation from clients

• Prepared Pre-qualification letters and good faith estimates

JASON W. BARKER

• Assisted clients through the processing and underwriting steps in order to prepare them to close

• Trained other loan officers on Encompass database

Admissions Advisor/Team Leader, March 2009 – March 2013 Kaplan University, Boca Raton/Orlando,

FL

Recruit, Advise, and Counsel Prospective Students

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Actively support students through enrollment process, registration, and class orientation

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Conduct interviews, ensure FERPA, Corporate, State, and Federal compliance

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Coordinate scholarships, financial aid, and enrollment documentation

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Develop personally developed leads through student referrals.

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Maintain and achieve daily, weekly, and monthly metrics.

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Provide accurate reports relating to individual student recruitment effectiveness.

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Business Development & Sales Consultant, August 2007 – March 2009 VIP Investments, FL

• Met with prospective clients

• Generate & develop new business

• Maintain relationships with current clients

• Maintain/exceed sales goals

Director of Sales & Closing, July 2006 – August 2007 Sunvest Communities, Las Vegas, NV

• Supervised team of a 6 associates

• Reviewed contracts for accuracy and prepared them for the broker to sign

• Reviewed/updated closing coordinator with necessary data

• Oversaw sales, mortgage, escrow and title with closings

• Interfaced with mortgage and appraisers prior to closing

• Compiled data and balance the weekly and monthly sales, cancellations, closings and traffic.

• Attended all sales meetings and seminars to keep abreast of current information.

Senior Closing Coordinator, January 2005 – June 2006 Montecito Property Co., Ft Lauderdale, FL

• Tracked and reported contracts, deposits, documents, commissions, and all closing processes.

• Ordered and reviewed appraisals, final inspections, and title reports for accuracy

• Prepared and ordered loan closing documentation to send to the attorney or escrow officer for an on

time loan closure

• Communicated and coordinated with the customers, attorneys, realtors, insurance agents, and title

company to satisfy loan stipulations for final loan approval

Loan Officer, January 2004 - January 2005 Fairmont Funding Ltd. Tampa, FL

• Received high volume of inbound calls in regards to new, present and past accounts

• Originated mortgages for home purchases, refinance, and new home construction

• Solidified contacts with local realtors, contractors, financial advisors, and other referral sources

JASON W. BARKER

President/CEO, January 2000 – January 2004 Barker Optical Tampa, FL

• Began as a sales employee, increased profits by 500% in three years

• Managed a team of 20 employees

• Created all advertising and marketing strategies and managed all customer relations

• Designed a more effective store lay out and completed payroll each week

• Maintained a positive relationship with insurance companies and processed all insurance claims

• Trained incoming employees and completed monthly inventory

• Ran the day-to-day operations

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