Customer Service, Sales, Nanny

KATIE NICOLE ROBERTSON

**** ******* **** *****, **** Linn, OR 97068

*****.***********@*****.*** 503-***-****

OBJECTIVE

To be an integral part of an organization, which will enhance my skills

through professional experience.

EXPERIENCE

CHILD CARE PROFESSIONAL

MEYERS-DORR FAMILY, 04/2012-PRESENT

Caregiver to two little girls ages 4 months and 3 years old

Organized and planned daily activities such as, crafting projects,

homework, and interactive learning games

Teach the children to read, write, basic math skills, light Spanish, piano,

and potty training

Transport kids to and from school, camps, and other activities

Organize and clean the household

CUSTOMER SERVICE ASSOCIATE

THE MEN'S WEARHOUSE, 04/2007-04/2008

Created revenue through skilled sales by appropriately assessing clients'

needs

Completed sales calls to increase customer satisfaction and increase

product sales

Assisted customers and staff in anything they may need

Maintained a clean and organized store

PROFESSIONAL SKILLS

Excellent written and verbal communication

Approach problems from multiple perspectives

Work effectively in individual and group settings.

Capable of working under high level of stress while maintaining a calm and

levelheaded demeanor

Able to finish jobs in a professional and timely manner

Competent in dealing with a diverse set of clientele

TECHNICAL PROFICIENCIES

Intermediate knowledge of Microsoft Office products including Word, Excel,

and PowerPoint

Intermediate typing proficiency; 90 words per minute

Expert knowledge of social networking

Advanced capabilities in Flickr

Basic understanding of Adobe Photoshop

EDUCATION

PORTLAND STATE UNIVERSITY SEPT. 2010 TO JUNE 2014

B.S. DEGREE IN PSYCHOLOGY

Special Interests include Industrial and Organizational Psychology, Human

Resources, and Neuroscience

Advised students with degree decisions

Organized student schedules in order to stream line graduation requirements

Promoted student resources to help maximize the student experience

INTERESTS

Black and White Photography

Ireland Enthusiast

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