Quality Assurance Maintenance

Eric Pignatore

*** **** *** ** *** *** 337-***-****

Lafayette LA 70508 *************@*****.***

Objective

Seeking a management position that can translate my fourteen years of experience as an operations

supervisor and program manager.

Summary

Proven, results oriented leader with more than 14 years of experience in demanding leadership roles. Consistently

creates opportunities and produces exceptional results through diverse team building and a strong work ethic in a

competitive, fast paced, resource constrained environment. Well organized and complex problem solver with

extensive experience in personnel, resource and program management. Seasoned executive level communicator and

mentor for junior and senior employees.

Accomplishments

Leadership and Management

Led, mentored, trained, and supported more than 70 Marines while serving as Flight Line Division Supervisor. Safely

maintained and managed the maintenance and daily operations of 27 helicopters. Established policy and conducted

training on safety within the work area while serving as the ground safety officer. Acted as the Safety Program

Coordinator ensuring safety policies were established and adhered to on a consistent basis.

Team Building

Together with civilian and military personnel worked to establish new repair procedures and processes which resulted

in a safer and more efficient maintenance practice. Analyzed squadron level repair procedures ensuring that

maintenance practices were performed with in guidelines. Increased production rates by prioritizing and scheduling

maintenance, increasing the number of aircraft available for the daily flight schedule, allowing for pilots and aircrew to

achieve basic minimum qualifications required for currency.

Personnel Management

Balanced the training of the Marines within the division to make sure they are highly qualified in performing all

assigned maintenance tasks. Led, mentored, evaluated and directed the careers of Marines assigned to the Flight Line

Division. Assigned Marines to accomplish tasks according to skills and qualifications.

Education

Pennsylvania State University, University Park, Pennsylvania

Bachelors of Science

Arizona Western College, Yuma, AZ

Associates Degree

Experience/Employment History

United States Marine Corps

Helicopter Mechanic/Supervisor – As a Production Controller and Supervisor planned, scheduled and directed

maintenance as required. As a mechanic for AH-1W and UH-1N performed preflight and post flight inspections.

Removed and replace defective components as needed as well as performed functional check flights to ensure

maintenance was performed correctly. As a Quality Assurance Representative proficient in the use of precision

measuring tools such as depth gauges, micrometers, calipers and torque wrench. Performed audits on supportive work

centers to ensure maintenance and production was completed in accordance with guidelines. Tracked flight hours and

special maintenance required ensuring all preventative maintenance was performed on time. Supervised flight line and

hangar activities to include ensuring all safety procedures were adhered to at all times. Supervised and coordinated the

maintenance activities of an airframe and power plants for AH-1W and UH-1N. Oversaw and assisted with the

maintenance and repair of 27 helicopters and performed other airport maintenance activities. Trained employees and

inspected work to assure specified standards and quality assurance. Inspected defective equipment to determine extent

of wear and/or damage. As a Work Center Supervisor managed and supervised junior mechanics while coordinating

work efforts between multiple work centers ensuring assignments were completed in a safe and efficient manner.

ABF Frieght Systems

Responsible for overseeing the operations of a terminal with allocated revenues of approximately 5 million annually.

Duties include: managing 5 drivers, 1 office clerk as well as dock personnel. Responsible for overseeing customer

service, manpower planning and scheduling, inventory control, vendor selection, payroll, safety and employee training.

Worked directly with customers for inbound shipping appointments as well as coordinating outbound shipments to

ensure transportation of product in a timely manner. Also coordinated with the U-pack division in trailer spotting for

the movement of customers household goods. Extensive dispatch experience in the Central Louisiana area.

WESCO Distribution

Oversee the safe receipt, storage, retrieval and timely dispatch of goods. Ensure the workplace is a healthy and safe

environment and that requirements are met as well as responsible for the security of the building and stock. Plan the

arrangement of goods within the warehouse and organize special requirements for certain stock, such as special orders

or projects. Ensure productivity targets are met and maintain computerized administration and automated storage and

retrieval systems. Track delivery dates and maintain close contact with customers to ensure deliveries are made in a

timely manner and correctly. Manage personnel issues such as the recruitment, training and discipline of staff.

Oversee picking, packing and distribution activity. Ensure all audit procedures are adhere to and in compliance.

Aerotek

Support the coordination and testing of EDS (Explosive Detection System) units/systems and associate BHS (Baggage

Handling System) component interfaces of the CBIS (Checked Baggage Inspection System). Testing is completed in

accordance with the TSA Master Test Plan for CBIS Test & Evaluation & Quality Assurance. As a field technician,

participate in on-site ISAT (Integrated Site Acceptance Team) for CBIS mobilization and testing activities including

staging of bags and test articles, bag induction into the BHS (Baggage Handling System), system performance

monitoring, data collection, reconciliation of collected data, authoring reports and securing of government owned test

article and demobilization tasks following completion of testing.

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