YESENIA VELASCO
**** ********** ****, ****** ******, CA 92509 #951-***-**** **************@*****.***
Professional Summary
Highly organized and detail oriented, bilingual Office Assistant with experience supplying thorough,
organized administrative support to fast paced office settings.
Skills Claims/Data Entry
Type 45wpm Payment Posting
UB-04/CMS-1500 Forms Insurance Verification/Eligibility
MediSoft/Practice Partner Software Appointment Scheduling
EOB/Authorizations Patient Registration
Blingual English/Spanish Fluency Professional Phone Etiquette
Work History
Telephone Secretary, 04/2014 to Current
Professional Communications Network – Riverside, Ca
•O
• Maintained a clean office and environment, including horse stalls and associated areas.
Office Assistant Volunteer, 03/2014 to Current
Queen of Hearts: Therapeutic Riding Center – Jurupa Valley, Ca
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Maintained a clean office and environment, including horse stalls and associated areas.
• Assisted with event planning, travel arrangements., and accounting needs,
• Completed data entry, tracked volunteer file and maintained the applicant tracking system up to
date.
• Maintained up to date company information and transferred necessary paperwork
electronically.
Medical Records/Intake Assistant, 10/2013 to 02/2014
CNE Home Health Services – Riverside, CA
• Accurately built patient charts according to type of insurance and patient needs.
• Assured completion of signed forms and waivers in correct placement in patient charts.
• Professionally answered patient calls about schedules, nurses, billing inquiries etc.
• Assisted the intake nurse with receiving calls for new patient referrals and accepting patients as
well as.
• Scheduling eligible patients with a matching nurse.
Medical Biller, 08/2013 to 10/2013
Family Medical Clinic – Riverside, CA
• Verified patient' insurance eligibility and assisted in scheduling patients and
answering phone calls.
YESENIA VELASCO
4886 Manchester Lane, Jurupa Valley, CA 92509 #951-***-**** **************@*****.***
Worked on electronically billing patient claims and following the status of claims and receiving
•
payment.
Read patient ledgers, sent billing statements to patients, and rebuilt corrected insurance claims
•
for payment.
Reviewed physicians and Doctors orders/notes to accurately determine diagnosis and CPT
•
codes to be billed.
Work History (Continued)
Front Office Volunteer Assistant, 06/2013 to 11/2013
Social Services Kaiser Permanente – Fontana, CA
• Assisted social workers with creating brochures, pamphlets, folders, and pulling or sorting
paperwork.
• Assisted front desk with ordering materials, directing patients/visitors, and answering phones.
Server/Dishwasher, 11/2012 to 05/2013
El Coral Restaurant – Mira Loma, CA
• Interacted with guests to serve and deliver items as well as maintaining the restaurant clean.
Education
High School Diploma: Jurupa Valley High School Mira Loma, CA
• Member of Culture Club and Volunteer Group
• 3.0 GPA
• Perfect Attendance Certificate
Medical Billing and Coding: 2013
Kaplan College Riverside, CA
• 3.7 GPA
• Microsoft PowerPoint, Word, and Excel training
• Information Processing training
• Perfect Attendance Award throughout course
• Trained in state and government insurance billing
Other/Certifications
American heart Association (CPR and BLS)
National Certified Insurance and Coding Specialist (NCCT)