Customer Service Sales
Resume:
Fountain Inn, S.C. *****
Phone: 864-***-****
Email: ***********@***.***
Tiffany R. Witherspoon
Experience
****- **** *.*. ****. of Employment and Workforce Greenville, S.C.
Work Search Verification Specialist
Data entry.
Clerical duties.
Experience handling confidential documents.
Phone inquries.
Process S.C. state unemployment claims.
Knowledge of S.C. state unemployment laws.
2012- 2013 Gregory Pest Solutions Greenville, S.C.
Customer Service Agent
Schedule appointments for technicians.
Make 200+ outbound calls daily.
Maintain 200+ accounts daily.
Collection calls.
Inbound calls and credit card payments.
Email 200+ accounts weekly.
2010- 2011 JC Penney Greenville, S.C.
Customer Service Associate
Provide customer service in fast paced retail environment.
Maintain and restock inventory.
Provide telephone support.
Provide Training for associates.
Computer Knowledge.
2005-2006 Ross Dress for Less Simpsonville, S.C.
Sales Associate
Provide customer service in fast paced retail environment.
Maintain and restock inventory.
Provide telephone support.
1998–1998 K-Mart Discount Store Simpsonville, S.C.
Sales Associate
Provided Support to the sales team and ensured that all sales and service objectives were met.
Cash register operator.
Responsible for customer service, duties included answering customer queries, problem solving, and training other associates.
1996–1997 Wal-Mart Discount Store Barnwell, S.C.
Lay-Way Associate
Assisted in the training of new associates.
Oversaw all Lay-away accounts.
Prepared weekly confidential sales reports for presentation to management.
Performed clerical duties.
1996–1997 Citi-Trends Barnwell, S.C.
Sales Associate
Provided telephone support.
Customer service.
Oversaw all inventory.
Education
2011-present Anderson University Anderson, S.C.
Human Services Major.
Currently a 3.0 GPA.
2009–2011 University of Phoenix Phoenix, A.Z.
Associate‘s Degree in Psychology.
3.5 GPA
1994–1995 University of South Carolina-Aiken Aiken, S.C.
Accounting Major.
1989-1993 Barnwell High School Barnwell, S.C.
Skills
Proficient in MS Word, Excel, Access, PowerPoint, Outlook Express, MS Windows XP, MS Office 2010, and MS Office XP Professional.
References Available Upon Request.
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